Customer Reviews
Audi Lexington Reviews
Top notch service department. I’ve watched how they’ve treated my girlfriend over the last almost 2 years when she takes her car here. They are extremely helpful, knowledgeable, and truly a pleasure to be around and speak to. I don’t know what kind of training or how you find these people but this is a real five star place. Thank you all for all you do on such a consistent basis and for doing such a good job.
We received great service from Brandon and Dalton (manager) from the moment we arrived. Brandon took the time to listen to exactly what type of vehicle we were looking for. As we looked through the options, he was never pushy. We left to explore other options but later came back to make the purchase. Brandon and the team made the process quick and easy with great customer service.
Tito was phenomenal! Highly recommend - we won’t go anywhere else!!
I would give 10 stars if possible. The staff and service was exceptional.
We bought a certified preowned Q4 sport back prestige last month and the car has been terrific. Tito is amazing to work with along with the whole team. The car was missing a second key and Tito called around to see if it was in the wild, and when he couldn’t track it down, the make one courtesy in about 50 minutes. Service department was also friendly and lights above domestic dealerships we have had to deal with for years as this was our first German car. Ask for Tito if you’re heading in, does a great job.
Great people. Wonderful buying experience. Got great deal!
Getting 1st oil change & service since purchased in February! Very attentive.
Great place. Clean and professional, for sure. I didnt buy here, but I service here. Good crew.
I had a wonderful experience at Audi Lexington! The dealership and staff were great. I worked with Tito and he was very knowledgeable, personable, and worked with us to get a negotiation both parties were happy with. I would 100% buy again from Audi Lexington!
The service was great and all of the workers was amazing. They did everything in a timely manner as well.
Amazing, simple, straight forward! It was an excellent experience for my first time buying a car! Tito was very knowledgeable, he explained everything and made sure I understood! 10/10 will buy a car from here again in the future!!
Great service, super friendly people. Best place to take care of your AUDI!
Best Audi dealership I have ever been In. Greetings from Poland btw!
Fantastic experience! Absolutely seem less transaction!!! Tito!
Great personalized service. You’re kept up to date with your car service by texts, and nice report afterwards.
Good 👍
Excellent experience with the Audi of Lexington team, highly recommend!
Fantastic customer service all around, fair & transparent. Tito deserves a raise, he was a delight to work with!!
Good service and in a timely manner. We have used their service department for twelve years and have always been satisfied
I purchased a used vehicle and needed special attention because of a time crunch. The salesman and managers accommodated this. I would definitely purchase a car here again. My salesman was very knowledgeable of the car I purchased and his follow through was great.
Absolutely wonderful experience
Had a great time picking up my car. Tito was really knowledgeable and a great help!
Great service !! From the minute you walk in the door you feel like a friend, not someone who is going to be either ignored or pushed. Every person I came into contact with treated me professionally but with personality.
First time buying a car. It was very easy and my salesperson Dalton was very helpful. Was able to purchase easily and without much delay. Dealership had great service and cleaned my car right up before I left. I recommend!!!! Dalton is the best!!!
I had a great experience working with Tito on my out-of-state car purchase. He was extremely helpful, responsive, and made what could have been a complicated process incredibly quick and smooth. Everything was handled efficiently, and I always felt informed and supported. Best of all—I love my new car! I would absolutely recommend Tito to anyone looking for a seamless car-buying experience.
Yesterday I had my first service done on my A8 which I purchased from Audi of Lexington. The purchase went smoothly as did the servicing. My only concern is that I had asked for a loaner car when I made the appointment over two weeks ago and they didn’t have one for me. I did get a text the afternoon before the appointment warning me that a loaner would not be available. I appreciate the heads-up and I was able to reschedule meetings for that day. It was disappointing that a prestigious dealership such as this couldn’t provide ... Read More Google - Apr 15, 2026
My experience at Audi Lexington was truly exceptional, largely thanks to Tito, an outstanding sales representative. From the moment I arrived, he impressed me with his deep knowledge of the Audi/Land Rover lineup and his respectful demeanor, making me feel valued as a customer. Tito took the time to understand my needs, guiding me through the options without any pressure. I left the dealership feeling confident in my purchase and grateful for the personalized attention Tito provided; he truly made my car-buying experience awesome.
⭐⭐⭐⭐⭐
Exceptional service at Audi of Lexington. The team is knowledgeable, informative, and incredibly professional from start to finish. I especially appreciate the loaner cars that are available and most importantly the tech videos they send—being able to actually see and understand what’s going on with my vehicle builds a level of trust you just don’t find everywhere.
Communication was clear, timely, and respectful throughout the entire process. And as a woman, I can’t say enough about how much it means to be treated with honesty and not talked down to—that alone sets them apart.
Top-tier ... Read More Google - Apr 11, 2026
It was a pleasure working with Jonathan when my A5 needed service. He is very thorough and worked to ensure every concern was addressed. He communicated with me regularly, keeping me up to date on all that was going on with the vehicle and when to expect to pick-up the car. He even went out of his way to provide me with a copy of the window sticker since it was not with the vehicle when I bought it. Overall, I had a great experience with service department at Audi of Lexington and I will continue to bring me vehicle ... Read More Google - Apr 10, 2026
Couldn’t ask for a better car buying experience from the team at Audi Lexington. My salesman Tito looked extra fresh and professional in his freshly tailored suit that was a prize from selling 20 cars the previous month. They were nice and accepting of my kids checking out the cars in the showroom while I signed paperwork. And we all had a good laugh when my son tried to run through the glass wall. Trustworth, Honest and Highly recommended! Thank you all!
Tito was an awesome guy. Tea easy to deal with.
We just purchased a Q7 from this store from out of state. Was a very pleasant experience! Worked with Nick and Dalton, (and finance manager Drew), and they were all great to work with! Very professional and honest, and also extremely responsive. Thank you all for making the purchase enjoyable!
Tito is a stud. Give him a raise
This was my first car buying experience and I have heard horror stories about buying a new vehicle, but I’m just so happy that I have nothing but amazing things to say. Tito was amazing to work with as was everyone else at the dealership.
Dalton was a joy to work with and his kindness was unmatched. I can't recommend him enough!
Yesterday, my husband and I bought our first Audi ever, Q7, these guys made it so simple! Our salesman was able to answer all of our questions even provided some additional tips The buying process was simple and straightforward. We appreciated that. We are looking forward to enjoying our new ride! Thanks Audi of Lexington!
I purchased a new vehicle recently from another Audi dealership. My vehicle had the front license plate installed. We weren’t sure if there were parts we needed to replace if we removed the plate. I called this dealership and spoke to Tito. He was able to answer all of the questions we had to remove the plate safely. Folks, he didn’t even sell me this car but gave me his time and expertise. First class, Tito. Thank you!
Fast and friendly service. Chris (Service Advisor) kept me informed by texts and also sent a video recap by the mechanic. No surprises or silly add on charges.
Tito is good salesman work to get the price i needed to make the deal and also has a amazing personality but did take a long time to get everything done
Bryan was great! I test drove 4 cars (I think) and it was so nice to feel valued and given the space to voice what I needed and wanted in a vehicle for myself and my children. Drew in financials was a great help as well!
About 18 months ago, I started working with Audi Lexington. Jon is hands down the best of the best in this industry. He cares for your car as if it’s your own. He is selfless and I believe that is what sets him apart. As an Audi owner for the last 6 years or so and someone who moves every 2 years I can honestly say he’s worth his weight in gold.
I’m sad to be leaving him- but grateful for his expertise and the quality of customer service and support he has got each of this clients. I’d ... Read More Google - Mar 6, 2026
Audi of Lexington/Jonathon provided excellent customer service when our vehicle was in need of routine service. I appreciate his communication and going out of his way to assist in the appointment.
Tito was great. I wanted a certain car that was not on hand. Tito found one in another state and covered shipping. Rest of deal was transparent with no add-ons snuck in. Over all it was like buying from a small town dealer who you knew from childhood and was your fishing buddy.
Johnathan went above and beyond, making my service experience great!
Got a reasonable lease deal on my Audi Q5, nice salesman, manager and finance manager.
Great support after the purchase. Had some issues with a used car I bought and Nick Scott jumped through more than a few hoops to get it fixed and make sure I was taken care of. Looking out for the customer even after the purchase is complete. Recommend highly.
A quick and painless buying experience. Jennifer was excellent in assisting us.
Bought an Audi Q5 here and Jennifer made sure we had the best experience! 10/10 recommend!
I purchased a new Q7 from Audi of Lexington and the process was very easy and enjoyable. Jennifer took care of me and did a great job! If you’re looking for anything Audi or even something on the lot that’s a trade-in, she’s your gal. Got an excellent deal below MSRP, non-pushy sales and finance team, overall would recommend to anyone!
Jennifer Belcher helped me purchase my 2015 Audi A7 3.0T Quattro Prestige & did an amazing job. We drove down from Louisville and had a very easy and quick experience. Thanks so much, Jennifer!
Audi service is the best. Appreciate your support! Thanks
Audi of Lexington is top class. Great service.
They do a great job taking care of my Q5.
Good person, experienced, overall easy sale and easy to work with.
We purchased our vehicle on line and had it shipped across country. Nick, Drew and Tito were great! They were very responsive to all texts and phone calls. I highly recommend Audi of Lexington.
Tito created a very smooth and seamless experience! Highly recommend Audi of Lexington!
Service on my Q8 was done in an efficient manner. I called early in the morning to schedule the service and the Service Department was able to get me in that morning. Impressive. Chris did an excellent job of keeping me informed on the progress of my service throughout the morning. Overall, good job!
I got good deal on Q8 which one I bought for my wife. She love the luxury of the car
Jennifer Belcher at Audi of Lexington was absolutely amazing! From the moment I walked in, she was friendly, knowledgeable, and genuinely focused on helping me—not just making a sale. She took the time to answer all my questions, explained every detail clearly, and made the entire process smooth and stress-free and a load of fun! Her professionalism, honesty, and attention to detail really stood out. If you’re looking for a top-tier sales experience at Audi, I can’t recommend Jennifer highly enough! I truly would not have agreed to the deal if I had worked with anyone but ... Read More Google - Dec 26, 2025
We had a very good shopping experience with Tito (and Drew) at Audi Lexington. We love the brand! Thank you for helping us find reliable and affordable vehicle.
Purchased a used Mazda CX-50 from Audi Lexington in December of 2025. Easy process; was able to get everything started over the phone with Bonnie before I drove in from out of state to sign and drive back. I was hoping to spend a little less on the vehicle but I was able to work with them to get more for my trade after the initial quote. It should be noted that the vehicle I purchased was under JDPower book value at the listed price.
All the out of state complications/paperwork were handled, including Audi of Lexington having a system ... Read More Google - Dec 22, 2025
Good as can be!
Very professional, very friendly staff in the service department! They were shorthanded on the day I came in, yet they still managed to help me out in a reasonable amount of time
Outstanding!
Great experience start to finish. Jennifer was a total pro and made the purchase process smooth and easy.
Met Kevin McCluskey at the Audi dealership today. Kevin was Super helpful. Great experience at this dealer from bottom to top. Will definitely be back and recommend them as a great location to do business. Kevin, appreciate all you did to help get us to a deal today! Thank you very much!
Kevin and Brian were wonderful to work with! They helped me negotiate on a gorgeous Q3 and got me to my asking payment price. The service department is equally wonderful and attentive when I have had my previous Q3 serviced. A great dealership overall!
Excellent tech service, thorough diagnostic. Jonathan Wynn gave great customer service. Thanks
I called Nick and told him exactly what I was looking for. I set up a day and came in for a test drive. I was pleased and made a purchase that every day. So professional, so accurate, and very honest.
Amazing service and dealership. We called on a Friday, made a deal that evening and up from Nashville next day! Highly recommend
Jonathan was very helpful getting my vehicle in for same day service when I had a nail in my tire.
This dealership will do anything to cut your throat, and leave you with the bag. I am currently taking legal action against them; as they have zero interest in taking care of customers. Take your business elsewhere.
If you need to purchase a vehicle, please visit Audi in Lexington KY. From the very start of the process to the end was professional and the best we have had in purchasing a vehicle. Staff was so friendly and answered all questions. They are definitely a 5 star! Thank you so much!
It was easy to make an appointment via phone for my car’s annual service. Chris was efficient and friendly during the intake process and provided me with a loaner vehicle as I requested. The service was performed seamlessly and Chris was very gracious when I arrived late to pick up my car.
Very pleased with the response to my problem. I was able to get the car in the same day and the warranty repair work was done well and on time.
Bonnie and Nick were both great to work with and made everything run smoothly. We were able to get to a good deal, get financing together and they helped put my wife in a vehicle that she loves. I would absolutely recommend working with them again!!
Easy to schedule, great communication and service was performed quickly. Bonus - there is a great walking trail near the dealership 🙂
I had a great experience at Audi Lexington! Jennifer was so helpful to answer all my questions, and I am so happy with my purchase! She was very knowledgeable and super nice! 10/10 recommend
Great experience! Tito was so patient and helpful with my million questions. Once I decided to purchase the negotiations were quick and fair. So happy with my 2012 Tacoma - my son’s first truck! Would definitely do business here again.
Very friendly service. Great communication with the service rep
Jonathan went above and beyond by cleaning the inside of my Q5. I was so pleasantly surprised. He's a GREAT employee. Thank you Jonathan. Jackie Howard
Prompt efficient service for my SQ5 with video and clear explanation of service
I recently brought my vehicle in for its 40K service under Audi Care, and the entire experience was seamless from start to finish. The staff was professional, courteous, and clearly committed to delivering top-tier service. They explained everything thoroughly, kept me updated throughout the process, and had my car ready right on schedule. The waiting area was clean and comfortable, and I appreciated the attention to detail in both the service and customer care. Audi of Lexington continues to set the standard—highly recommend!
Car Town Kia USAs
I found it very easy to deal with this Dealership. The finance manager was extremely helpful
We were more than satisfied with our purchase and our sales representative. All our concerns were answered and everyone was friendly and courteous
Alex Orr, sales manager and Dion Brown, sales consultant, went above and beyond to help us purchase this new car. Both were extremely friendly and very professional. Prob the easiest and the less stressful time we’ve purchased a vehicle. Hope we enjoy our new Kia telluride! Thanks Alex and Dion for your kindness and help!
Very nice and clean facility full of beautiful cars and helpful people. My grandchildren made use of the playroom which was helpful.
My sales contact was Tasha and I found her to be really professional and friendly. Answered all my questions was great regarding firm filling etc
Sales manager was fairly typical as I had to haggle over so many unnecessary dealer add ons but eventually we sorted things out
Just about everyone I saw there was friendly and not too self- absorbed to say hallo. I mention this because it's not always the case.
Brandon, the finance manager, was excellent too. Unusually, he didn't do the common thing of trying to get me to buy everything from paint protection ... Read More DealerRater - Mar 26, 2026
Scammers. Walked in approved for a loan from the local credit union then find out a month later they swapped the loan provider without telling us wich resulted in us owing 13k on a 5k used vehicle from 2015. Never going to this place again. I work for triple A so I will recommend to any of my members looking for a new car to avoid this place like the plague.
After using Kia roadside assistance, my Telluride had to be towed to this service company because they were the closest. This was on a Sunday morning. I called first thing Monday morning to 1. make sure the car was there and 2. Get and estimate on when I would be able to pick it up.
It took until 3 pm to even get to TALK to an employee there and that was because we went through the sales department (sales ALWAYS answers…) Finally by 5 they told me yes they had my car and it would be 2-3 days to do the diagnostic!! Are ... Read More DealerRater - Jan 26, 2026
I leased a new Kia Sorrento from Car Town Kia January 2024 and it has been in the service shop there for 4 months of the past 2 years for different issues. Each time it was in the shop they argued about giving me a loaner car and wanted me to pay for a rental car. I finally asked them to break my lease a year early because it qualifies under lemon law, but they said that was not their issue and I would have to go to corporate Kia Motors. I understand some new cars have issues, but Car Town Kia was ... Read More DealerRater - Jan 20, 2026
Jessie at Car Town Kia was fantastic to work with. She greeted me right as I was parking and was very friendly from the start. Jessie went over the vehicle in depth and made sure I understood everything. She also worked closely with her managers to get me the exact price and payment I wanted, which I really appreciated. The whole process was smooth and stress-free. I drove home in a 2025 Kia Sorento and couldn’t be happier. Highly recommend asking for Jessie!
I am here to disavow my previous review. That review was done at the insistence of Barry Fisher the salesman while I was still at the dealership in the middle of checking out a car. He kept wanting me to give him a review before any deal was done. It is now about a month later and I just made the first pymt.
Please tell everyone you know or care about not to ever use this dealership for any vehicle purchase.
Their deal put me upside down for about 10k.It didn't matter to them that I was a ... Read More DealerRater - Jul 2, 2025
2020 Kia Telluride SX AWD – Stunning Vehicle, But Paint & Engine Failures with No Accountability
We bought a 2020 Kia Telluride SX AWD in White Pearl with black wheels and the beautiful brown leather interior. We fell in love with this vehicle—from the premium features like the holographic MPH display to the spacious, upscale cabin, advanced safety tech, and all-wheel drive performance. Kia made something special here, and we were proud to drive it.
But within just 3–4 years, we ran into two major failures—both widely known issues—and Kia refused to take full responsibility.
1. Engine Failure / Oil Consumption
The engine ... Read More DealerRater - Jun 25, 2025
Very good at his job. Also knows a' lot about cars. He got my wife and I a really good on a new kia k4 gt-line turbo.
Friendly and funny, Excellent customer service. He answer all question we asked and gave us an awesome deal. great experience. Mr. Fisher
Took my Kia Rio in yesterday. For a wheel sensors went bad. Still under warranty. All day they told me nothing yet. Later find out never touched it. Said A Mr Garrett. Well said first things first this morning now it's 3:17 haven't heard #1 word. I hope they didn't let it sit 2 day
Barry Fisher is the way all car salesmen should be. Professional, kind, honest, helpful in meeting our needs !!!!
Barry Fisher was such an outstanding salesman! He met my every need while staying within my price range. I would recommend him to everyone!!
I had a great experience at Car Town Kia in Nicholasville. Evan was helpful and made my experience a lot less stressful. I haven't chosen my new car yet but will definitely return for further shopping with Evan at Car Town Kia in Nicholasville!
My car is not drivable due to a malfunction and recall with Kia’s manufacturing. My entire engine has to be replaced which is covered under Kia’s lifetime warranty. However this dealer promised a loaner car while my car undergoes repairs, but after 7 days has done nothing to accommodate my issue. The staff seem unenthused to help with this matter, short and sharp with evasive responses, and make me feel unwanted as a melanated customer. My calls, texts, and requests remain unanswered. Even when speaking to the higher ups after my concerns were escalated, I’ve been treated horribly ... Read More DealerRater - Mar 25, 2025
I am not sure where to start with describing the experience I had recently with Adam and Patrick. My husband and I came in not necessarily looking to purchase a new car but looking for clarification and resolution to an old situation. Adam sat down with us and listened, cared what we had to say and understood our needs. He was caring, compassionate, and professional. He was able to help put us into a 2025 Kia Sorento that we absolutely love. Adam and Patrick helped us get into our dream car with a warranty that will give us a peace of ... Read More DealerRater - Mar 5, 2025
Car Town Kia has been a part of my family for nearly 10 years—not just because we love Kias, but because we are loyal to Car Town Kia specifically, just as they have always been loyal to us.
I had the pleasure of working with Gabe and Alisha, who made an exceptional team. From the very beginning, they showed a genuine commitment to meeting my needs. Their expertise was evident, and they remained transparent throughout the entire process. My experience felt personalized, with my vehicle goals at the forefront—goals that were not only met but exceeded by JP, Gabe, ... Read More DealerRater - Jan 29, 2025
Our buying experience was great. However, 3 months later our vehicle completely shut down due to engine failure. This is a newer vehicle that came with what they will tell everyone, an "excellent extended warranty." One reason we went with Kia was because of this so called "great warranty". Our vehicle sat in their parking lot for 3 and a half weeks with out being touched. My wife had to make call after call on the day they finally did take a look at it. We were basically laughed at when asking about a loaner or rental. We ... Read More DealerRater - Nov 19, 2024
Excellent staff, excellent service, and fantastic vehicles! We bought a Sorento 3 years ago and love it so much and had such great maintaince at Cartown KIA that we just bought a Niro.
Did not honor the price they agreed to and signed off on. Finance Director withheld breakdown of costs from me (he gave me a USB drive with documents, even though he was sending docs to his printer), so I didn't see an unauthorized charge for about $600 that I was never informed of when I made the deal, which was only supposed to add taxes, title and license. I asked for refund of unauthorized charge but was refused. Be prepared to pay surprise add-on costs if you want to do business here.
Everyone is always very nice and helpful. I was there for an oil change and it never takes long.
I had both good and bad experiences when I purchased a used car in May 2024. I got a car I like, and the people on staff were pleasant. They sent me home with the purchase contract on a flash drive, which I could not get to work. I went back a month or so later and asked them to print the information on the flash drive. They did so. I saw a line item called Special Benefit Package priced at $598. I asked the person who printed the contract what that was, he said he didn't know. Three months after ... Read More DealerRater - Nov 3, 2024
Chris Brown was an outstanding representative of KIA. He worked diligently to get a car and price that worked for me.
We came to look at a forte GT-Line which we saw online. It was small and difficult to enter and exit. Chris persuaded us to try the soul. Despite not caring for it's appearance it was functional, easier to enter and exit and surprisingly well equipped.
Always professional, fast and clean. Im always treated with respect and given quality service with plenty of timely feedback.
Excellent service! Anthony did a great job explaining what need to be done and kept me informed on status of work
Nothing but professional! Ben took great care of us and got us exactly what we wanted.
It was a great experience with great employees all around I would most definitely recommend
Great service adviser, quick turn around on recall fixes. Repairs done quicker than expected. Was kept informed at all times. Would have been five stars but first time ever visiting.
We purchased our Kia Sedona at Cartown Kia in Nicholasville. Ever since we have had it we have only had it serviced with them. They are ver pleasant to deal with and they take care of our service needs at our regular oil changes, recalls or any service needed. They usually complete the service with a courtesy car wash which I love.
I was well received at my visit on Tuesday. Everything was clean and service was efficient.
Great car buying experience. Chris Raynor was a great salesman to work with and was very helpful.
Derrick was very friendly and took his time giving me all the details. I would fully recommend Derrick Millar to purchase a vehicle from
I always get wonderful service from the Nicholasville Kia. They do good work and the staff are friendly and professional. It’s nice to know that some places still know what good customer service means.
Anthony was very helpful , explained the process very well on the oil consumption thing , all was good
Excelente atención. Muy profesionales el servicio rápido. La sala de espera limpia y ordenada. Recomendado.
I worked with salespersons Derrick Millar and Chris Brown. I appreciate that they let me look at various vehicles without trying to choose for me. They let me ask questions and then replied with informative answers and not as salesmen. I appreciated that.
Great staff and experience. Very personable. This is our 3rd vehicle purchase with Car Town KIA!
For more than ten years I have been coming to Car Town KIA in Nicholasville. They always treat me well. They are thorough when going over the routine service with me. They are also quite helpful in advising me when best to replace tires, belts and such. This visit was no exception. They were quick to perform the routine oil change and other service and returned my car to me cleaner and shinier than when I pulled in. I look forward to coming here for many more years.
My sales person was great to deal with. Chris Brown explain all about the car. The staff was friendly.
This is one of the worst dealerships I’ve had the displeasure of dealing with. The service department is abysmal. They have no communication skills. Their technicians and advisors have no idea what they’re doing. Whoever responds to their countless one star reviews uses the same generic response over and over. They will not reply to your e-mails or phone calls. Do not shop or get service here. You will regret it. We have a 2022 Kia and every time we’ve had it at this dealer it has been a fiasco. Bunch of liars.
They were very professional. They were not pushy and helped us find the vehicle we were looking for. Justin Chaney was very knowledgeable and helpful.
It is very clean, professional, while having a very comfortable feeling about it. Pleasant visit each time.
Excellent customer service! Ben was so helpful and made our buying so easy! Will recommend!
Friendly sales people. Chris Brown done a great job explaining everything to me about my purchase, the leasing process was easy, and I got the car I wanted.
I love this dealership and the staff. I have purchased several vehicles from Car Town Kia over the years and they have always taken care of me and exceeded my expectations.
My salesperson Ben was awesome. I couldn't have had a better experience. He went over everything with me to where I could understand. For example the pros and cons of a used vehicle vs a new one. He was very professional and kept his word on everything. I really enjoyed my experience with everyone at Kia.
Every person we met at Kia tonight was very helpful with the process of buying a car. Chris Raynor got the ball rolling and did an excellent job
I was super nervous to go in and buy a new car. DJ made the experience a breeze and helped me find my perfect car.
Trained salesman and staff. Clean orderly showroom. Need snacks and bottled water. Good display of cars in showroom. My vehicle was prepped well. They worked hard to get the lowest interest rate.
I was 30 mins early and still took close to 2 hours for oil change.
This review is not about the product, but rather the people. The people are friendly and what I'd describe as typical sales people. There is some pressure to make a purchase, perhaps before you're ready to do so. The good news about the pressure is that if you know what you want - you have some negotiating power and there's a chance you will get it. For me, the most disappointing aspect of my shopping experience was the knowledge of the employees about their products. I asked A LOT of questions, and didn't always get answers ... Read More DealerRater - Aug 22, 2024
So far so good inventory was great all the employees were really nice have to wait and see about service department
Very friendly and helpful customer service. Always willing to answer questions. Great place to go.
Pencil wipped multipoint inspection. Nothing to report, I was told (all green). But driver side front turn signal out and battery terminals corroded.Were my breaks or anything else even checked? will never know.
From when you first pull into there lot we were greeted, to our salesman Justin who help with making this experience pleasant, and to Alex who knew what we wanted and making it happen, Brandon In finance who would explain everything twice if we needed it, the whole team was all some.
Everyone was friendly, Chris Brown did an amazing job getting my daughter in her first car and the process was smooth and quick.
Everyone at the dealership was very respectful, and helpful! Chris was a very personable sales man and help to get me in the vehicle me and my family wanted for the price we wanted!
The sales representative, Derek Miller was wonderful. He was professional and led us through the process efficiently.
I recently purchased a car from Car Town Kia and had an outstanding experience. Special thanks to my sales person, Tyler D., who was knowledgeable, attentive, and went above and beyond to ensure I found the perfect vehicle. He promptly resolved a perceived slight, showing exceptional dedication and professionalism. I highly recommend Car Town Kia for their excellent customer service and commitment to satisfaction!
Excellent service. Nice waiting area. Enjoyed the coffee. Chris was helpful and took care of us. See you next time.
I took my KIA Soul there to have the anti theft device put on and fix 3 other recalls on my car. This place was so clean, the staff was very kind and ensured me that my car was in good hands. Initially, I was going to have to leave my car there overnight so I had my husband take it and drop it off. As soon as my husband dropped it off I got a text from Payton who was my KIA Advisor, she stated “Hi! This is your advisor Payton at Car Town Kia. Let me know if you ... Read More DealerRater - Aug 3, 2024
They have treated me horribly. Extremely sexist towards women. They treat me like I don’t exist and this is just my husband’s car. Will not return phone calls. I have messaged them many times and no real response. Please avoid them. They are awful.
Friendly, timely service, clean areas. Explained everything that was done during my service on my car.
Had a very pleasant experience in selecting my new vehicle. The staff went out of their way to accommodate me and did everything they could to see that I was satisfied with my purchase.
I recently had an outstanding experience with a KIA dealership, and it significantly enhanced my positive perception of the brand. From the moment I walked through the doors, the staff was incredibly welcoming and attentive. They took the time to understand my needs and preferences, ensuring I felt valued and heard throughout the process. The sales team was knowledgeable and transparent, providing detailed information about various models without any pressure to make an immediate decision. They offered valuable insights into the features and benefits of each vehicle, helping me make an informed choice that suited both my lifestyle and budget. ... Read More DealerRater - Jul 30, 2024
Peyton has been more than professional and helpful in the repair of my vehicle . As always as a good resource for me.
Professional. All staff are very polite and attentive. Nice, clean dealership. I event got a complementary car wash!
Bought car here 13 years ago and all that has been done to my car has taken place at this dealership!
Making the appointment took a bit of work, but once that was done the service department took care of the car quickly and efficiently while I waited. They finished sooner than expected, which was pleasant.
Our first experience with this business, and it is the worst I have ever seen. They have had our car for 10 days at this point. There was a software problem with diagnostic and ordering parts at first; we were patient. The part arrived 3 days ago, and was supposed to be installed that day, but we are still awaiting the car and/or any response to texts and calls. Will avoid this business at all cost and will warn friends and family to go elsewhere.
I was met with smiles and helpful faces. Chris done a great job keeping me informed on my car.
I recently had my 2024 Kia Forte GT Line serviced at Car Town KIA. Payton, my service advisor is the best. My wife and I was treated very nice and got very prompt service.
The staff was professional and greet you on the lot. My time there wasn’t long at all. The environment is warm, cozy and welcoming. This is my 2nd experience with Kia and I will be getting my next car at Kia. Kia cars are sporty and the performance is phenomenal. Easy on the gas.
Car Town Kia has been very helpful with getting my car worked on in a timely manner. They are always friendly and accommodating. I definitely cannot say the same of other Kia dealerships. I drive 2 hours to this dealership because my nearest one is incomparable to Car Town Kia.
I took my van in for service yesterday and was highly impressed with the service that I received. Everyone was friendly and professional. I was in and out in less than an hour. They even washed my van before returning it to me. It is the little things like that, that make people want to come back to a dealership. Chris in the service department was patient, and kind and answered all my questions. The waiting area was very clean and comfortable. They also have refreshments for their customers. I highly recommend Car Town Kia.
Very courteous service. Great explanation of the process and some extra details regarding my vehicle.
Great service. Comfortable lobby. Will be back soon to complete my needed repair work. Thanks.
Car Town Kia USA is the absolute best car dealer I have ever worked with. My last 3 vehicles were from them and I truly loved my Kia Soul and I traded it for a Kia Sorento, big mistake. I did not like the Sorento at all!!! I then traded it for a Telluride and I love it!! They have the best customer service, the best salespeople ever! JP Hunt made his first sale to us. And now he’s the general manager. We made up our minds that we’d never do business with anyone else again. Then there’s ... Read More DealerRater - Jun 3, 2024
Very pleasant experience. Went like clockwork, and the buying process was painless. Everyone I dealt with was very friendly and helpful. Happy with the car I bought.
First time service was excellent. In and out quickly and Payton was very helpful with info on the service department.
They were able to get my car in fast diagnose the problem and replace my engine
Clean dealership, good management that are knowledgeable and easy to talk to. Many cars to choose from
I bought my car there and I love it. The service was ok. I had to have my transmission replaced but I made an appointment for diagnostics and a full 54000 mile check. I didn’t hear back from them at all for almost a week. I had to call several times to find out about the transmission. They got it done in a few days after I called. I only got an oil change instead of the full check over though that I had the appointment for. Idk if they just didn’t want to do anymore or what.
Employees worked very hard to help me get the best deal on the car I selected. I am very happy with my purchase!!
We like the selection of cars, but sometimes the service is slow. I like that the service department checks everything on the car even if it's just an oil change. Peyton was very informative and friendly.
Excellent- promptly greeted by a very kind, friendly man named Mike (Powers, I think?) He got my car right in and it didnt even take as long as he said it would! (Always a good thing) Got it back with a car wash to boot - nice touch!
There was a circumstance that unexpectedly occurred after a recall was corrected. They willingly got it back in immediately and corrected it. They were extremely accomodating!
Chris was very attentive and accommodating! I was running late and he stayed behind to make sure I received my paperwork.
The customer service was amazing. They got us the best deal and were very fast!
Anthony L was my service advisor he was outstanding very knowledgeable about Kia cars. Answered all my questions. Was very professional and polite made me very confident in the service I would get in the service department. I could not have asked for a better experience. Also the courtesy driver (Larry?) was also extremely polite and courteous and made sure I got where I needed to be in a timely manner. I can not say enough good things about my experience with Car Town Kia service department.
Clean environment, all staff are friendly and seem to have good knowledge of their products. However, I must reiterate that your phone system is the worst I have EVER dealt with.
Always helpful! Wouldn't buy a car anywhere else! Service is always top notch! Love this place
My service advisor today was Payton and she was very good. She went over everything very clearly. They were very quick too. The only negative was that the paperwork indicated that they placed a new service sticker on the windshield, but when I looked, it wasn't there.
Had my routine oil change today. Mike took 5 star are of me. Answered all my questions. Rey knowledgeable. Helpful. Totally amazing.
Have always been available and respectful every time we contacted them! Very clean and presentable waiting room! Service is always fast and reliable
Very prompt, professional and efficient service and service writer, even with construction ongoing. Thanks to all
Oxmoor Toyota
Carlos Reyes was great to work with! He got us the car we wanted and the whole process was amazing!
Chris was amazing with my experience buying my first family vehicle! He is so laid back and easy to talk to. It definitely calmed my nerves with how intimidating this process can be!
Colin was amazing and made the big decision just easy. He sat and had real conversations with us and was so great to work with.
(Translated by Google) Excellent service at this place. I recommend Alberto Ramos; you'll receive fantastic treatment from him. (Original) Muy buena atencion en este lugar , le recomiendo a Alberto Ramos con el van a tener un magnifico trato
Chris was attentive and very professional. Made buying a new car a pleasure.
Chris was helpful every step of the way! He’s an asset to your business.
Easy to deal with and super fast getting main and out with another quality previously enjoyed vehicle. Cory is great!!
My experience was quick and pain free! Cory Morris was prepared for me the day I went to pick up my new RAV4 and I was in and out and on my way. Highly recommend Oxmoor Toyota, great customer service 👍😀
Chris was an amazing sales man and helped us alot!
Colin did a wonderful job. Very impressed with his professionalism
I recently purchased a 2026 Toyota Camry from Cory Morris, and I couldn’t be happier with the experience! Cory did an amazing job from start to finish. He truly listened to what I wanted, answered all my questions honestly, and never made me feel pressured or rushed. He was friendly, knowledgeable, and incredibly easy to work with.
The entire process was quick, smooth, and stress-free. Cory went above and beyond to make sure I felt confident and excited about my purchase. If you’re looking for an honest, personable, and trustworthy salesperson who genuinely cares about his customers, I highly ... Read More Google - Aug 4, 2026
Buying our brand-new Toyota Sienna from this dealership was an amazing experience! From the moment we walked in, we felt welcomed and well taken care of.
A special thank you to our salesperson, Carlos Salazar, who was incredibly professional, knowledgeable, and patient throughout the entire process. He answered all of our questions, kept us informed every step of the way, and made what could have been a stressful experience feel easy and enjoyable.
We also want to recognize Jason Duff in the finance department. He was friendly, transparent, and worked hard to find us the best financing option available. We ... Read More Google - Aug 4, 2026
(Translated by Google) Mr. Carlos Reyes is an excellent advisor who understands users' needs and provides the best options. The facilities are pleasant and comfortable. (Original) El señor Carlos Reyes es un excelente asesor, que entiende las necesidades de los usuarios y brinda las mejores opciones. Las instalaciones son agradables y confortables.
(Translated by Google) Carlos Reyes is the best, I recommend him (Original) Carlos Reyes es el mejor, lo recomiendo
(Translated by Google) The best choice I could have made. As a beginner, I had some doubts when making my purchase, but Alberto assisted and helped us with every decision. In the end, we left happy and with a successful purchase. (Original) La mejor elección que pude hacer , tenía dudas como principiante a la hora de hacer mi compra pero el compañero Alberto nos estuvo asisitiendo y ayudando en cada elección , al final salimos felices y con una compra existosa
Carlos was amazing!!! Helped me buy my first car
(Translated by Google) I'm extremely pleased with this purchase. Alberto, who guided me through the entire process, is incredibly grateful and I'm very happy with him. He was very patient and provided all the information you need. Don't hesitate to visit him if you're interested in buying a vehicle. Thank you, Alberto.
(Original)
Super complacido con esta compra , Alberto que fue el encargado de guiarme en todo este proceso,súper agradecido y complacido con usted , mucha paciencia, toda la información que necesiten será dada no dude en visitarlo si deseas obtener un vehículo ... Read More Google - Aug 3, 2026
Darrell was incredibly helpful and worked very hard to make sure he found us exactly what we were looking for. He communicated well and showed genuine care. Would definitely use Oxmoor Toyota again.
(Translated by Google) Personalized attention. Carlos Reyes provided us with all the information we requested. (Original) Atención personalizada. Carlos Reyes nos proporcionó toda la información que le pedimos.
Had a good time with Romos
Carlos Reyes is who helped me out he did an amazing job was very helpful in buying a car!
Easiest car buying experience I’ve ever had. Darrell Coffee Made it fast, easy and painless. My vehicle was delivered about 3 weeks ahead of schedule. Thank you Oxmoor Toyota
Alberto Ramos was a pleasure to work with purchasing my new car
Saleswoman Sophia is the best! Came over here to look after stopping at the dealership next door & not being helped....the 3 salesmen walked back in the Bldg. afternoon seeing a customer out there? Sad service
Frank is friendly and very helpful. He worked with me to get the deal I wanted with no high pressure sales tactics. I love my new Camry.
Awesome experience with Carlos Reye6 at Oxmoor Toyota got me a great deal
Cory Morris was amazing and super helpful when buying our new truck. I will definitely be using him in the future.
Excellent customer service! Carlos Reyes was very easy to deal with, we are excited about our new sienna.
We had a great experience at Oxmoor. Darrell Coffey is the best!
One of the easiest vehicle purchases we have ever experienced. Cory Morris (our salesperson) was great! We would highly recommend him and Oxmoor Toyota to anyone!
Excellent experience at the dealership. Alberto Ramos was friendly, professional, and patient throughout the entire process. He took the time to explain our options, answer all our questions, and help us find a vehicle that fit what we were looking for. We truly appreciate his great service and attention. Highly recommended!
Darrell Coffey did an amazing job at helping me find a car perfect for a college student like me! He was very sweet, knowledgeable, and professional. I did not feel pressured at all and knew that this was the car for me because of what he said.
Darrell Coffey was amazing!!! Very pleased with my experience!
Very helpful and quick. Handled purchasing my rav4 ,listened to everything I wanted and Handled my trade in quickly. Recommend Cory at oxmoor Toyota to anyone looking for a new or used vehicle 😉
Alberto was very professional and made feel like a priority after being dismissed at the Honda dealership earlier in the day. He was very knowledgeable and patient while I looked at new and used cars. His wonderful salesmanship leaned me toward new and I left a few hours later with a 2026 RAV4. Thanks again for your help Alberto!
(Translated by Google) THE BEST!!!! You can't find this kind of car dealership just anywhere. I wouldn't have gotten this kind of car from any other Toyota dealership! Very professional and friendly. You won't waste your time or money; you'll definitely fall in love with one of their cars! You're guaranteed to leave with something great!
(Original)
EL MEJOR!!!! Así de fácil no se consigue cualquier vendedor, en cualquier otro Toyota no ma saco esta planta de carro !!!! Muy profesional y amigable, no va a ser que pierdas ni tu tiempo ni tu dinero ... Read More Google - Jul 24, 2026
It was a great experience. My salesman, Darrell Coffey, was wonderful. It took a little while to get my car but it was exactly what I wanted with the features I wanted.
Sophia was absolutely amazing! Even though she is newer to the team she answered all questions went on a test drive with us. She is very knowledgeable and found the best fit for me. I am absolutely in love with the new 2026 Toyota Corolla xse! Thank you Sophia !!! Yall when u come ask for her!
We had to unexpectedly replace our much loved vehicle this past weekend due to an accident. We had already worked with Oxmoor Toyota and Corey Morris earlier in the year when we replaced a previous vehicle. By far this dealership as well as Corey made this last purchase equally seamless and as pleasant as could be possible under the circumstances. We were able to pick a vehicle and take ownership quickly and Corey and the staff took great care in getting us into the vehicle when we needed and worked out any details that were necessary to get us on ... Read More Google - Jul 22, 2026
After an accident in which my 2016 Rav4 was totaled, I needed to find a reliable and safe car quickly. My husband and I had bought a new car from Oxmoor Toyota in January 2026 and now in July 2026 we went back to purchase a gold certified used car. We liked Oxmoor Toyota due to their selection but ultimately decided to drive past another Toyota dealership and several other car lots to work with Cory Morris. Just as in January, he made the whole purchase process smooth and easy. Everything was transparent and I left with every confidence that I had a ... Read More Google - Jul 22, 2026
Sophia fuquqy was amazing new but very knowledgeable she took us for ride answering all questions amazing customer service I bought a 2026 Toyota Corolla xse timing seems to be manageable also.overall it was an amazing experience
This was the best car buying experience I have ever had. I worked with Carlos Reyes and he went above and beyond to get me the exact car I was wanting. He stayed in touch and kept me informed every step of the way. His GM Michael also really came through for us as well, and got us into my dream mom car. I would highly recommend Oxmoor Toyota for your next car.
Destin was great! He made our experience way less stressful than we thought it was going to be. Made the whole process incredibly easy! I highly recommend you ask for him when you show up!
I had a really good experience buying my car from Oxmoor Toyota. Alberto was my salesperson and Terrell was his manager. They had the best price I could find online, and they worked with me to get the best out-the-door price too. Great personality and customer service. The whole process was easy and I never felt pressured into anything. They were both really easy to talk to and made great conversation, which made the experience a lot less stressful. I’m really happy with my purchase and would definitely recommend working with Alberto and the team at Oxmoor Toyota.
Our sales associate Darrell Coffey was recommended by our son and he was wonderful. Friendly, patient, knowledgeable, a great listener and he quickly got busy finding the Tacoma we wanted. Finance manager Logan Devine was a pleasure as well. As a retired Toyota executive I also appreciate that you honor the VSPP. That means a lot to Toyota team members and retirees.
Alberto Ramos is an excellent salesperson. He helped me throughout the entire process and explained everything very clearly. He is a very honest and kind person. I think it is great for a dealership to have people like him who speak two languages, it really helps the Hispanic community when buying a car. I am very happy with the purchase of my Toyota.
I visited Oxmoor Used Cars with my granddaughter to view an auto she had shown an interest. Sales person, Diego, met us with auto ready to test drive. After the drive, she decided no longer interested. Diego went the distance with us to find another auto & few hours later, She drove off the lot in a newly purchased auto, financing complete. I highly recommend Diego for your auto needs. He was gracious, friendly helpful & treated us with respect !
The salesman Diego was a Great guy to work with and was very patient with us and got everything taken care in no time
I worked with Darrell to buy my new car and I’m SO glad I did. The service was excellent and I felt very well taken care of during the whole process. 10/10 recommend calling and asking for Darrell specifically!
Come see Michael Morris at Oxmoor Toyota, very knowledgeable when it comes Toyotas and Sirius XM.
Michael Morris is the best sales person to sold me RAV4 and he did good job and smoothly process all paperwork and delivery. Thank you
Corey was able to fulfill our very specific needs in a fast and professional manner. He knew the right questions to ask and exactly how to complete our purchase with as little pain as possible. I highly recommend him for your next car purchase.
Frank was very knowledgeable about all the ins and outs of the vehicles and the buying process. As someone who has never bought a brand new car before, I really appreciated the thoroughness of it all. The process was smooth and painless!
I recently had the pleasure of working with Carlos at Toyota Oxmoor, and I can’t recommend him highly enough! From the moment I arrived, he was incredibly accommodating and made sure to answer all my questions with patience and clarity. His extensive knowledge about the vehicles made me feel confident in my decisions, and he never hesitated to provide updates on my car. Carlos truly made the car-buying experience enjoyable and stress-free. If you’re looking for someone who genuinely cares about his customers, I highly suggest reaching out to him!
Jorge is the absolute all-time best salesman that we have ever had any dealings with very polite, attentive and very knowledgeable about the tundra truck that we bought. I’d give him a big old percentage on sales increase or big hourly wage rate hike. Just wonderful thank you.
Our salesman, Cory Morris was a pleasure to work with. He will go the extra mile for you. Honest, dependable and a great guy all around!
Sophia Fuquay and Gage did an excellent job making the purchase of my car easy.
Carlos was extremely helpful and made us feel very comfortable during the process.
Evan Mason could not have been more courteous and respectful while having to deal with a senior car buyer. I am very pleased with my purchase.
(Translated by Google) Excellent customer service, Jorge was clear and friendly, I highly recommend this branch (Original) Excelente atención al cliente, Jorge fue claro y amable, recomiendo 100% la sucursal
We had a great experience at Oxmoor Toyota! Cory Morris was fantastic. He makes things happen quickly and he listens to you instead of just pushing. Spending my day off to buy a vehicle was not really appealing to me but we were in and out in about 3 hours! Can't beat that. Thank you Cory! We appreciate your help!
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I highly recommend Carlos Reyes at Oxmoor Toyota!
This is actually the second time Carlos has helped my family. He first assisted us with my sister’s vehicle, and because of the great experience we had, we came back to him when it was time for me to buy my own car.
Carlos is one of the most honest, patient, and professional sales consultants I have ever worked with. He never pressured us into making a decision. Instead, he took the time to understand our needs, answered every question, explained every option clearly, and gave us honest advice so we ... Read More Google - Jul 8, 2026
(Translated by Google) Very grateful, excellent service, very transparent and reliable. I felt very comfortable and safe. 100% recommended. (Original) Muy agradecida excelente trato mucha transparencia y confiabilidad me sentí muy cómoda y segura cien por ciento recomendado
Thomas was professional, helpful and effective. Would recommend this dealership based on an enjoyable experience
I had a good experience with the Sales Agent whom was working while he is in College and is working with Oxmoor Toyota during the summer and because he is going to College to pursue Business Management and Sales. He was very kind and very busy. We (my dad and I) walked into the building and the nice waiting area was very busy. I had just had surgery done 10 weeks prior and after waiting for 5 1/2 hours for them to get my paperwork done for my 2011 Chevrolet Equinox and I was paying for my car 🚗 in full and was holding the ... Read More Google - Jul 6, 2026
Explained everything, made me feel comfortable with my purchase. 🙂
Had an amazing experience here, Diego Reyes made sure to help us find exactly what we wanted at a great price and Jakub Faircloth made the buying process super easy and understandable. He worked quickly and made us feel confident in our purchase! Very happy with Oxmoor Toyota.
Jorge was very professional and helpful.
Jakub Faircloth was GREAT to work with in helping me find a car! He was so patient and considerate. Couldn't have asked for a better salesperson!
However, I wasn't too thrilled with Oxmoor Toyota when my tire pressure light came on and STAYED ON 40 minutes after the purchase, I had zero tail lights (which a stranger told me about at a red light) and 1/2 of one of my windshield wipers were missing.....very disappointed that those things weren't checked and corrected before putting the car on the lot, instead making me responsible for repairs.
So my five ... Read More Google - Jul 4, 2026
(Translated by Google) The gentleman who helped me today was incredibly attentive; I believe he's one of the managers. He was polite, patient, and above all, diligent. He managed to resolve my issue and then assigned me to the young salesman Jorge, who is of Cuban origin. He was attentive, very polite, and knowledgeable about vehicle features. 20 points to that young man and his manager, thank you.
(Original)
Demasiada buena atencion del señor que hoy me atendió,creo es uno de los jefes Educado paciente y sobre todo diligente,logro resolvieran mi problema me asigno al joven vendedor ... Read More Google - Jul 3, 2026
Thanks so much to Corey Morris for all his help ensuring our purchase process was easy and stress free!
Cory Morris was a very excellent salesman he really took his time to help me and my daughter purchase her new car and went over and beyond to help the deal go through for us I’m very appreciative that he was our first line of contact!!!!!
We went to Oxmoor Toyota to get a brand new Toyota Camry and our salesperson, Jackson, was nothing short of superb. Extremely knowledgeable about the vehicle answering any questions we had, friendly, proactive and showed initiative in helping us find the right Camry for us. A wonderful experience and salesperson. 10/10 will do business again!
Alazhia was amazing! She was super knowledgeable and knew exactly what we needed.
Alazhia was wonderful. Great knowledge and customer service!
I just bought a Toyota 4Runner from Carlos Reyes. He’s extremely knowledgeable and made my car buying experience very easy.
Jakub has been great to work with. Answered all my questions and was super helpful at all times.
Great service and experience!
Are you looking for a great experience in buying a new car? Are you looking for someone to help you find what you are looking for with no pressure sales. Head over to Oxmoor Toyota and Darrell Coffey can help you out. He was patient and guided me through the process of options that I had. Especially when I was trying to narrow down between many different vehicles.
Had an amazing experience at Oxmoor Toyota with Carlos REyes ,very helpful ,kind and he’s very patient with me, thanks a lot
I was looking to downsize and turn in my Telluride. After I made a inquiry about a car Madison called right away. Came in and Cory Morris took care of everything from A to Z. Smooth transition A+ to Cory and his team.
Diego did an excellent job.
Lead me through a nice no pressure, simple process. A pleasure to work with!
Cory, was such a wonderful person. Very honest and very patient with us. Thanks Cory Morris
(Translated by Google) I have a wonderful impression of Alberto Ramos. He's very professional, attentive, respectful, and kind. He clearly does his work with passion, has extensive knowledge, a positive energy, and empathy. For me, he's the best. Thank you, Alberto, for your kindness. I'm very grateful to you, and I wish you great success. Oxmoor Toyota is lucky to have you.
(Original)
Me llevo una maravillosa opinión de Alberto Ramos, muy profesional, atento, respetuoso, homano, demuestra que su trabajo lo hace con amor, tiene mucho conocimiento al respecto, buena vibra y empatía, para mi ... Read More Google - Jun 26, 2026
Carlos Reyes was very helpful, professional truthful and a good salesman. He answered all questions we asked. I would highly recommend him.
Cory Morris at Oxmoor Toyota made buying my new car a breeze.
Darrell Coffey was terrific! He was extremely knowledgeable about Toyota and their automobiles. He spent a lot of time with me and was honest about all aspects of the deal. I appreciated all his hard work!
Great service, accommodated in the rain so we could get a good look over of the car in a dry place
Oxmoor Ford Reviews
The dealership was fine. The cashiers were a 5. Just the grease on the inside door was a problem.
I wanted to have some preventative maintenance done on my 2022 Ford edge. I set the appointment up via my Ford app. Ashley has been my service technician before and I was glad that she was there for me again. Everything went great. It was an all day job so they had a driver bring me home. I picked it up the next morning as promised. I couldn't be happier with the whole process.
Perfect Everything was perfect with my experience Steve was super nice and made me feel very comfortable
Set up appt through app, wasn't told id be without my car for up to 5 days until I got there. No loaner until diagnosed(I understand that), not diagnosed for 8 days(don't understand that). No updates to let me know when my vehicle would be seen(that wasn't solicited by me) or why it wasn't diagnosed yet. Too busy for me to take my car too again. Once it was seen, the work was good as far as I know.
We had a mobile home visit to fix a recall issue It was very convenient
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I cannot say enough wonderful things about this dealership and the entire team! From the very beginning, their communication was exceptional. They were responsive, transparent, patient, and genuinely kind throughout the entire process.
What really stood out to me was how far they went above and beyond to make everything as easy and stress-free as possible. I never felt pressured or like just another customer. They truly listened to what I needed, answered every question I had, and made me feel valued every step of the way.
Everyone I interacted with was incredibly friendly, professional, and accommodating. It’s rare ... Read More Google - Aug 8, 2026
Very polite and explained everything to me! Nice job. Called me very quick when my truck was ready.
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I cannot say enough wonderful things about this dealership and the entire team! From the very beginning, their communication was exceptional. They were responsive, transparent, patient, and genuinely kind throughout the entire process.
What really stood out to me was how far they went above and beyond to make everything as easy and stress-free as possible. I never felt pressured or like just another customer. They truly listened to what I needed, answered every question I had, and made me feel valued every step of the way.
Everyone I interacted with was incredibly friendly, professional, and accommodating. It’s rare ... Read More DealerRater - Aug 8, 2026
The sales team and finance manager at Oxmoor Ford made my buying experience top notch. I would highly recommend them for any vehicle purchases.
Brandon kept in touch with me to let me know when my car was ready.
She was so friendly! I was nervous to go in there because I don't know much about cars but I felt very well taken care of. she was able to answer all of my questions and I felt very well taken care of! She was also able to decrease the price of the service I needed which was wonderful
Nothing out of the ordinary, good service. A week seemed a little excessive for what was done, but everything seems repaired so all is good.
The team was ready to go on my scheduled visit. Informed me every step along the way. Shout out to Daron at Oxmore.
Safety wasn't a TOP Priority My car wasn't put back together and I could've lost my life and my grandchildren
The gentleman that took care of me was curious and professional. I would recommend anyone to your service/repair shop. Thank you.
Excellent Great customer service and great advice from top to bottom the best Oxmoor Ford
My contact was great im not happy a little bit of oil was spilled over under hood .
Very pleasant experience. I'm a 65 year old lady and sometimes when you have to deal with someone working on your car it can be a little nerve-wracking. But Brandon was an awesome young man. He made me feel very comfortable and I wouldn't hesitate to bring my car back to Oxmoor Ford. Thanks again.
They were able to get me in for scheduled Recall service quickly and instead of the possible 2 days it only took one.
They found the issue with my c-max and I was pleased with the price and satisfaction of service.
Have been dealing with Oxmoor Ford for decades. Always a great experience from sales to service. Doug Kimmons makes the buying experience trouble free and enjoyable, which is increasingly rare in today’s world. We trust him implicitly with our vehicle purchases
Was without my car for 3 weeks. Sat at dealership for 5 days before it was even touched. My car was still drivable and to not have it for those 5 days was ridiculous
I love your new service i think it’s going to be great for everyone
Bought a car and had my car serviced for a recall. Both transactions were perfect. Impressed with how clean the service area was. Everyone was very helpful and pleasant.
Need to communicate more Keep in touch with client while they are waiting....I had to ask after waiting for 2 hours
He was very personable and knowledgeable. Was a pleasure to talk to as he took care of our recall items.
Took longer and charged more than the warranty paid which seems wrong. Over charged me for the job done.
Prompt, effecient and courteous. Great customer Service!!! Jeff has helped me before and great both times!!!!!
A salesman once told me that if he doesn't get a 5 he gets fired. You haven't listened to anything I've said!
Oxmoor Ford did an excellent job with scheduling and completing this mini recall work. Excellent technician as well.
I did not have a pleasant experience or positive first impression. I saw the service center has a 1.7 rating on Google before going in and hoped that was just a coupe disgruntled customers review bombing. Unfortunately, that rating is far more accurate based on my own experience.
organized and professional. willing to negotiate.
Super friendly kept me in informed of all recommendations that I needed and didn't need. I'll definitely be back.
Fast service, helpful staff. Great customer service Service was quick, everyone was helpful and nice
Reliable, great communication, did what was requested. No more words No more words No more words
Professional Jeff was professional and contacted me immediately once my car was completed. Great customer service skills.
We absolutely love oxmoor ford's service department. Its the only place we trust with all of our vehicles.
Easy to set up. Enjoyed the mobile service. And the Tech was very prompt and very nice.
My only complaint was that the oil life monitor wasn't reset after my oil change. It was no problem to do it myself...but then I got paranoid whether the work was actually done ??. I thought the overall experience was 5 star (excellent) overall and I'm a fan of Oxmoor Ford.
I had a pleasant experience at Oxmoor Ford when I brought in my 2020 EscapeHybrud for 3 recalls. They handled the situation with the utmost professionalism. I will continue to use them in the future for any recalls.
Always professional in every aspect. This last visit some things took longer than anticipated, but Daron was quick to make things right for me. They obviously care about customer service at Oxmoor. That is why they will continue to get my business.
I have bought several trucks from oxmoor ford over the years. I always ask for John Safi. He’s the best! No pressure and helpful throughout the process. I’m not buying a truck from a dealership, I’m buying from a friend. I know it sounds cliche but it’s true. Anyone in the area interested in something new to drive couldn’t do better by going to see John at Oxmoor Ford. 10/10 for the win!
The dealership was honest about the issue being tires and not something else. The service person could have advised to continue with the alignment but advised not to because it wouldn’t help. Kept us from spending money for no reason. Thank you for being honest.
Excellent Excellent service Excellent service, It would just be good to wash the vehicle after performing the tune-up.
Always seem to have good service. Clean environment and informative agents that answere all questions
Steve was great to work with! He made the process easy and we had a very positive experience.
The team here were amazing! Working with me on pricing without hassle, and trusted me to ensure that I got the car in time. Would highly recommend!
Daron was very thorough and informative about my vehicle's needs. The job was done quickly.
Timely service, in and out quick. Did what was promised in a timely manner happy
Timely service, in and out quick. Did what was promised in a timely manner happy
Awesome! Jeff took care of everything and was very professional I am highly satisfied with my service
Great customer service. She answered all my questions. She was very knowledgeable and responded promptly to my questions.
Everyone helped us very well. A little miss understanding with the warranty, but all worked out
Communication was the best of the whole experience. Whenever you had a question, it was answered. If you had a concern, it was explained to you.
It took a few days but the problem has been fixed. Excellent Service! Did not cost a fortune either.
Did not fix issue. Concern I brought truck in for was still doing the same thing when I left.
They were very easy to check in for my appointment once it was my tirn
Very friendly , great communication and committed to helping get your vehicle repaired. One of the best experiences we have had with a dealership!
It was Good ?? Everyone was Helpful, friendly, professional, and my experience at Oxmoor Ford was Great ??
It is always a pleasure working with Doug. He takes excellent care of us. Is
Jeff was great. Took the time to answer my questions and explain what needed to be done!
Service department was clean. People were both personable and professional. Service was prompt and communication was timely.
Fantastic Service Department. Dontae was polite, knowledgeable, attentive and friendly. He was able to answer questions I had, also.
Great service, in time. I already did this via text and was texted a second time. Now I get an email. Too much!
This time my experience was good. Dontae definitely went above and beyond. ? This last experience was good.
my husband and i just recently purchased from this dealership and we will be coming back when the time comes for our next vehicle! everyone was so professional and kind. they really helped us get the best deal we could get for our vehicle. oxmoor ford was by far the best experience we’ve had at a dealership.
My 2019 white Ford expedition max was there for 6 days, we were told it needed a new battery and that it was put in. I paid for it over the phone and when we came to pick it up we were given the wrong vehicle and our expedition had not had any work done on it. I will be calling on Monday to speak to management.
3rd time all work was not completed , to busy to return vehicle to finish service work, but have to get what I pay for, this is not good.
Brandon helped me determine the best tires for my Ford vehicle and tracked my service efficiently. My service took less time than expected and exceeded my expectations.
Generally friendly people. Slightly disorganized and slow. It took too long to get my car back. I would've liked to have the dealership push for a warranty coverage a bit more. The online services don't seem to work very well.
They were very efficient and accommodating. All of the staff was very polite and eager to assist.
Easy Quick and easy recall work done in a timely manner. Very professional Easy easy
They serviced my car quickly and he helped me sync my new phone to the car. Very nice, courteous and helpful young man.
I will use Oxmoor Ford in the future Jason serve manager Stands behind their work
They fixed the car quickly and efficiently. Great communicators as well. I will be back!
Excellent service and extremely polite employees. I would highly recommend They where professional and very informative if my vehicle and what was performed
My service advisor, Ashley Austin was absolutely amazing! Made an appointment for a recall item to be repaired and she was able to make an appointment to fit my schedule and the technicians were able to get me in and out in less than an hour!
I reported that my truck is vibrating at 40-60mph upon acceleration. They stated they would fix the problem and take care of it. The problem is still occurring.
The salesman I worked with Steve, told me that in my bill of sale there would be a documented “I owe You” 3 oil changes. Upon telling that to the service department, not only was it not documented, but the sale itself was not documented. To the point they were stating that I was the former owner of the vehicle and they had already serviced my vehicle enough times, not to warrant ... Read More DealerRater - Jul 17, 2026
I had a great experience with Oxmoor Ford from start to finish\. Everyone was professional, friendly, and easy to work with\. They made the entire process smooth and stress\-free, answered all of my questions, Their customer service was outstanding, and it’s clear they value their customers\. I highly recommend Oxmoor Ford to anyone looking for a dealership that’s honest, organized, and truly committed to providing a great buying experience\. Thank you for making everything so easy\!
Fast service and friendly staff. Was in and out in about 45 minutes, no hassle.
I always have a good experience with Oxmoor Ford. Everything was fine. No complaints. Yay! ??
Always prompt and courteous service. Very friendly and knowledgeable Technicians. Best Service Department I’ve dealt with by far.
The worst The worst and the most racist place I ever dealt with the person Jeff VanBuskirk was racist and very unprofessional I won't ever send anyone to your place
Ashley took care of us as she always does. Great communication and always friendly with a smile on her face.
From the moment I walked in, to the moment I left there was nothing but proffessionalism. Austin helped me get my first new truck and took into consideration, my wishes for the truck before it left the lot. Still waiting on that hat, but overall a really great group to work with.
Very good I was treated with respect and look forward to coming back I will recommend that my friends come there for their service
Very nice and friendly. Went through everything throughly. The wait time was quick. Easy process.
Great They have also been great That's all This is our 4 car we are got from ford we like this company
He really helped us I came in for a oil change and it had a problem with the sensor on it was fixed
Great They have also been great That's all This is our 4 car we are got from ford we like this company
One word GREAT GREAT SERVICE ANSWERED ALL MY QUESTIONS. EVEN WENT THE EXTRA MILE AND HAD THE INSIDE WINDOWS CLEANED BECAUSE I CAN'T REACH THEM.
The wait for a ride to work was to long now needs computer to be updated
My car was left outside with the window down (the problem it was there for in the first place) during terrible rain storms. Proven by the soaking wet towels that were then left inside the vehicle when I cleaned it out. They did not tell me about the incident. When asked if my car hadn't been brought into the garage till Tuesday when my appointment was Monday Ashley said she hoped that wasn't the case since it had rained but that my car hadn't been checked in till Tuesday at 10:30 which would indicate it might've. She ... Read More DealerRater - Jul 15, 2026
Was met promptly to have my vehicle serviced was updated when my vehicle ready and the vehicle was ready when they said it would be
I enjoyed the waiting area and water/coffee provided. Oil change took about 75 minutes.
Tim the sales manger was very helpful. And saw to it that I had a ride home. Brandon the service writer was also very helpful. Thanks to all for helping me.
Service time was punctual and environment was clean. Service techs were very polite and courteous
Everyone was nice and polite, but I wasn't told ahead of time that I would have to pay for the service. It was the first oil change in my new car. I bought the car in Shelbyville and was told Ford covered the first one. Thankfully, I had enough points to cover the cost.
Fast and helped right away He contacted me when he had an update and let me know what was a going on kept in contact
Oxmoor Mazda Reviews
Great staff. Friendly Experienced and Fast
Geoff at Oxmoor Mazda did an amazing job. Explained everything, took his time, met my needs. Great job.
My spouse and I were in the market for a new SUV and visited Oxmoor Mazda without an appointment. We were greeted at the door by Dewayne Taylor, Sales and Leasing Consultant. From that point forward we enjoyed every moment of our experience and left with a new vehicle. Dewayne was a professional joy to work with, listening as we explained our target goals and reviewing vehicle features without pressure.
Dewayne and the entire staff at Oxmoor Mazda should be proud of their commitment to customer service. This includes Fred Miller, advisor for Kentucky Shield Insurance, who put together a ... Read More Google - Jul 16, 2026
(Translated by Google) Very satisfied with the service and support from the Mazda agents (Original) Muy satisfecha con el trato y el apoyo por parte de los agentes se mazda
Excellent dealership! I got a good clean deal with no pressure. Thank you Don and Mario for helping me get the perfect car for my girlfriend. The Mazda 3 Turbo is an amazing car and we absolutely love it. Looking forward to doing more business with you guys in the future.
This was my first time at this dealership and dealing with this car brand… I have to say it exceeded my expectations. The staff was super professional. ORLANDO… my star salesperson—highly recommended. Thanks for everything, bro… great service, super professional… If you’re looking for good deals, great service, and a great car… this is the dealership… thanks ☺️
Exelente atención,muy profesionales en su trabajo todo muy claro y transparente lo recomiendo al 100
I bought my car from Scott, nicest man I have ever met, Thank you!!
Staff was great selection of cars was great. The buying process was easy. I was getting a 4th car so it wasn't a neccesity to buy right then and there, but we worked through the numbers and made the deal happen. The team worked very hard to get the numbers to were I wanted to be. It was a lot of phone calls to banks to get a rate that made sense.
Sales Team- I started with Cody ny 1st visit super nice guy! He passed the deal off to Davan Alvery super sweet and a pleasure to work ... Read More DealerRater - Jun 27, 2026
Have owned 3 Mazda’s all from Oxmoor Mazda and very happy with all aspects of the dealership from sales/finance to service ! 10/10 recommend
(Translated by Google) I'm very pleased; they truly exceeded my expectations, both the location and the excellent service, respect, transparency, and dedication of everyone who assisted me. From the finance specialist and the insurance manager to the salesperson, Orlando, they all demonstrated great professionalism and seriousness in their work. I recommend them 100% and thank them very much. Blessings and much success!
(Original)
Muy complacido, realmente superaron mis expectativas tanto el local, como la gran atención, respeto, transparencia y dedicación de todos los compañeros por los cuales fui atendido. Desde el financista, el encargado con los seguros ... Read More Google - Jun 19, 2026
Professional, very helpful, and got the transaction done quick! Highly recommend if you’re in the market for a new/used car!
It was very good doing business with your dealership. We are very happy with our 2026 Mazda CX30.
It was a wonderful experience. The Salesman, Cody, was very polite and respectful. He was very patient with us. He explained everything in great detail. I highly recommend Oxmoor Mazda to anyone needing a car.
I came in with a 2013 Hyundai Elantra, received a fair trade value, and left with a 2018 Ford Fusion Hybrid. From start to finish, the experience was excellent.
Geoffrey in sales was patient, professional, and never pushy. I had a ton of questions, and he answered all of them clearly while giving me the time and space to make the right decision. I looked at multiple vehicles, compared options, and took my time making a decision, and he was always helpful and respectful throughout the entire process.
Mario in finance was fantastic as well. We spent a lot of time going ... Read More Google - Jun 4, 2026
Excellent place and exceptional service. When I arrived, I was attended by the Mazda ORLANDO advisor, excellent person and salesman, I went for a cx5 and ended up leaving with cx50. I recommend ORLANDO 200% guaranteed
Only drawback is when I got out of my car NO SALESPERSON greeted me. There was.a salesperson where I parked who completely ignored me until I mention how they were going to lose my business to my daughter and he then proceeded to greet me.
(Translated by Google) This place is excellent from the moment you walk in until you leave. The team is excellent and very friendly, and believe me, you'll find exactly what you're looking for. They have great discounts and instant approvals. Mr. Risk is excellent, as is the finance specialist, and they offer car insurance options even better than what you might have in mind. My experience was incredible. And what can I say about the wide range of robust Mazda vehicles? It's an excellent business; you need to visit them.
(Original)
Este sitio es excelente desde que ... Read More Google - May 30, 2026
GEOFF Sold us our cx70 a few weeks back. The experience was great! -Logan
Chase did a great job and was very responsive during our shopping process. I would highly recommend him.
Geoff was fantastic to work with. His manager was great also
Great experience! Josh McManis was terrific!
Greta experience, friendly and attentive. Ask for Geoff! He was Great!
Very helpful. I had been looking for a car for 6 months and had a specific set of criteria. I looked online everywhere and could not find what I wanted. They helped me find exactly what I was looking for on day one.
Never thought I could have a great experience buying a car but it was. Josh was our salesman and I felt no pressure or felt like a nuisance asking so many questions.
(Translated by Google) Grateful for the help of my colleague Orlando, truly 5-star service, clear and transparent business 👌 (Original) Agradecido de la ayuda del compañero Orlando,un servicio de verdad de 5estrellas,negocio claro y transparente👌
My sales person Rick and chase was awesome!! The sales manger was great wasn’t pushy at all. Everyone always had a smile on there face and willing to help u or point u to the right person.
(Translated by Google) Excellent service from the staff. Orlando, the salesman, was very clear and helpful, with zero pressure, both at the sales desk and in the finance department. I would definitely do business with this dealer again. (Original) Excelente trato por parte del personal,Orlando el vendedor muy claro y servicial,cero presiones ,tanto en la mesa con el vendedor como en finanzas, volvería a hacer negocios con este dealer sin dudas
I had a great shopping experience at Oxmoor Mazda. I came in a few times trying to decide on a car. Chase helped me every step of the way and never pressured me into buying a vehicle. He was very patient with my decision making process from the beginning to end.
People and service are always top notch. 😎👍
Very easy and great transaction. Our salesman Rick Villar was very helpul.
We bought our first vehicle from Mazda Oxmoor, we were very happy with your sales team and especially our salesman, Chase!! He did an excellent job from start to finish o our purchase!!
Highly recommend Chase Hall at Oxmoor Mazda. Chase was great to work with and listened to our preferences to find the right vehicle for us. He went over and above to make the experience great.
I had a great experience working with Oxmoor Mazda — Cody, Tyler, Jack, and Mario were all excellent and made the car buying process seamless!
The whole experience was great. Matt, our salesman was informed and eager to help us without being pushy or making me feel pressured to buy. We came in knowing what we wanted he and helped us achieve our goals. Everyone from the front of the store to the finance people were kind, efficient and knowledgeable. It was my easiest buying experience to date.
I was shocked at how nice this dealership made the purchasing experience. Josh McManis was incredibly helpful, and made sure we were in and out quickly while answering all of my questions immediately. He made what I expected to be a long, painful experience very easy and quick. I highly recommend Josh and this dealership.
Worked with Josh and he was amazing! Everyone that I interacted with was very professional and honest with me. They went above and beyond my expectations to help me get what I wanted. Will definitely recommend and buy from them again.
We had a great experience at Oxmoor Mazda and Chase Hall was so nice and a pleasure to work with!!
I was greeted and handled promptly and efficiently . All my questions were answered well by Josh . He was great to work with !
I had a great experience with Oxmoor Mazda from start to finish. Jennifer was quick to respond after I reached out through CarGurus and was extremely helpful in answering all of my questions before I even came in. Once at the dealership, Orlando was very welcoming and made the buying process easy and stress-free. I appreciated the top tier service and hospitality.
Cody did a great job, he displayed great communication and professionalism. I would highly recommend him!
Josh was great to work with! It was a super easy and straightforward transaction. Great experience overall.
It was easy buying a new car ! It only took a hour are so ! Very clean and nice place to go !
They were very helpful, understanding, and not too pushy. They are willing to work with different financial situations!!
Chase was awesome. He listened to us, did not pressure us and we walked away with a new car.
Great team at Oxmoor Mazda! Don Styles was knowledgeable and patient with my questions and helped me stay within my budget. Two months in and I still love my new car! Thank you to everyone on the team!
Great experience buying a car with the folks at Oxmoor Mazda. Jennifer, Chad and Josh were a pleasure to work with. Was able to complete most of the work by email so the experience at the dealership to get my vehicle was quick and easy.
Michael was wonderful in helping us find the right Mazda for Ami and I, the red CX50 with black wheels. Ami loves the car. Thank you Michael!
We had a great experience with Geoff! He was very knowledgeable and a pleasure to work with!
(Translated by Google) Excellent service, and Orlando is incredibly helpful and makes your purchase easier. He's a huge help with his assistance and attention. (Original) Muy buena atención y ni decir de Orlando te ayuda a que tu compra se te facilite y te ayuda muchísimo con su ayuda y su atención
We had the best buying experience in our 38 years of car buying. Matt took his time with us, did not pressure us, provided us with vast financing options and was polite and enjoyable. I am very excited to own a Mazda.
In our 38 years of marriage and car buying throughout the country, this was by far the best car buying experience we have ever had. We went with an idea of what we were looking for, but wanted to compare the different models and trim packages. Matt took his time with us, listened and never made us feel pressured. We were given a variety of financing options and once we decided on what we wanted, the final paperwork was a breeze. We are excited to drive our new Mazda CX-50! Thank you for a wonderful experience.
I had an amazing experience at Oxmoor Mazda in Louisville thanks to Dewayne, who went above and beyond from start to finish. He treated me like family — not just someone walking onto the lot — and took the time to answer every question, educate me, and make sure I understood all my options. His professionalism, patience, and genuine care are unmatched.
My daughter purchased her Mazda CX-5 from Dewayne about six months ago, and because he treated her so well, I came back to work with him too. After researching several vehicles (Toyota RAV4, Kia Sportage, Honda CR-V and more), I ... Read More Google - Nov 28, 2025
Dwayne at Oxmoor Mazda was awesome. Down-to-earth and very helpful. Provided in-depth information to make informed decisions and assisted us in a test drive.
100% Recycled. The entire process is completely transparent. Everything is very organized and you leave there wanting to buy another car.
Our car purchase experience was very pleasant . Chase was extremely helpful and easy to work with. We will recommend Chase and Oxmoor Mazda to everyone!
I'd give 10 stars if I could. Matt was absolutely outstanding and my jaw dropped at the magic he worked with negotiating and getting the best possible price/monthly payment. Mario the finance guy was also fantastic. I was given brutal honesty on what probably wasn't worth it to pay for (warranty/extra coverage stuff) rather than being talked into/manipulated into adding things. Everyone was a joy to talk to and work with and it was shockingly different from every experience I have ever had at a dealership (in the best way). I walked away with my dream ... Read More Google - Nov 11, 2025
Chase Hall did a very good job.
Tire pressure should have been checked before leaving with vehicle. Got about 10 miles away when the low tire indicator came on. Stopped at a tire store, both front tires were at only 25psi and should have been 35 psi. Cody was great to work with and would recommend him.
Very friendly, more than helpful to get the deal sealed. Matt was a great salesman.
Fraudulent business practice. Final cost of vehicle was $10,000 more than sticker price and I can't find anyone who'll provide me with a copy of the sales sheet showing details. When I wouldn't accept the trade-in offer of $2500 general manager changed it to $6500. He failed to tell me that the $4,000 difference would be added to the sticker price. I was also charged for some kind of treatment package but don't know what that is nor do I have any paperwork regarding it. I would never recommend that dealership.
I am a return customer. Our Salesperson Cody was thorough and knowledgeable. Great job
(Translated by Google) Everything was excellent, and a huge thank you to salesman Orlando, who makes you feel like family from the moment you arrive. The service throughout the place was excellent. (Original) Excelente todo y muchísimas gracias al vendedor Orlando que desde q llegas te hace sentir como en familia. Muy bien todo el servicio del lugar.
Mr. Jaquis Brooks was a excellent salesman and made my experience exceptional!
Very good and professional staff. Answered all my questions and were very easy to work with.
Herbie and the guys in the service department always do a great job, and they're always honest! Great place!
Go visit Matt R at Oxmoor Mazda! The most knowledgeable, sincere, genuine, & respectful salesman! He will make sure you get the best deal! Energetic & not your “typical” pushy salesperson. You won’t regret it!
Loved the experience everytime I go. Chase was fantastic and did his best to make everything work out for me.
We were car shopping for about a year, finally decided to on CX70. Having previous experience with a new vehicle purchase ( usually long and stressful) didn’t add any enthusiasm to this event. To my big surprise, the experience at Mazda was pleasant, positive and pretty straightforward. Personal thank you to Matt, our sales associate! He was very easy to going, knowledgeable and made this stressful process as easy as possible for us. Took about 3 hours with a test drive to close the deal, my personal record in comparison to 7 hours and multiple days previously. We are with the deal ... Read More Google - Aug 26, 2025
The internet person, Jennifer Bell scheduled an appointment for me. She connecting me with Edgar and he was fantastic. I visited a couple times to test drive and he was always so kind and helpful. After much research, I decided on a cx5. He helped us negotiate an acceptable price and showed me how the get my car connected to the app and how to use many of the features. Overall this was a positive car buying experience. My only issue is the hidden fees that pop up only during negotiations. If they would be more forthcoming with that it ... Read More Google - Aug 13, 2025
The internet person, Jennifer Bell scheduled an appointment for me. She connecting me with Edgar and he was fantastic. I visited a couple times to test drive and he was always so kind and helpful. After much research, I decided on a cx5. He helped us negotiate an acceptable price and showed me how the get my car connected to the app and how to use many of the features. Overall this was a positive car buying experience. My only issue is the hidden fees that pop up only during negotiations. If they would be more forthcoming with that it ... Read More DealerRater - Aug 12, 2025
Oxmoor Mazda is a great place to shop for a vehicle. They are patient and kind. Their internet department is very helpful in getting the process started if you make a request online. From there, stopping in to test drive and finalize the deal is a breeze. I am a repeat customer based on their fair deals and focus on customer service.
The salesman Chase was patient and did an outstanding job helping us to find the right automobiles
First person, my wife contacted was Addie online. She helped out with every question my wife had. Because we live in Westrn, Kentucky and I was in Louisville for a trip, I stopped by moore Mazda and was greeted By Orlando. He and others answer all my questions. I didn’t do a lot of Pressure selling hand by the end of it all I drove home with a 2025 CX 90. Oxford Mazda Ron, like a smooth oiled machine. I never felt pressured
This dealership is like family. I’ve purchased my last three vehicles from this location.
Dwayne was very helpful and I was pressured to make a purchase. Great job Dwayne..
Matt R. Is simply the kindest and sincerest car salesman we have ever done business with. I’ve bought several cars over the years and this was hands down the best car buying experience we’ve ever had, so good in fact, we bought 2 in 1 day!
I got very quick response from chat and internet but assistance. I was satisfied that.
This was our first purchase from Oxmoor Mazda. Our salesman was Josh McManis. He was very knowledgeable about the CX—50. He answered my questions and explained the process to us. The overall experience was not high pressure but rather respectable. Josh was an absolute professional. Tim in finance was helpful and gave us several options of what would work for our budget. We will be recommending Josh and his team to others.
Matt Storm has went above and beyond to make sure the car buying experience was as easy as possible.
What a great experience. Worked with Jack. He is very knowledgeable and patient. He answered all our questions and was super polite. Incredible customer service. Definitely will recommend my friends to your dealership.
Great customer service and extremely knowledgeable about the vehicles they are selling. Helpful in answering all my questions.
The staff were all very professional and personable. I've purchased cars from them before and returned because of the value of the car and the professional atmosphere of the staff.
Josh did a great job. Great knowledge of all aspects of vehickles. Could not have done a better job. A true professional.
Matthew was awesome to work with!!! Everyone was so nice and welcoming and at least 10 different people told me congrats on my new purchase!
I Love the car! Easiest process ever! Jacob was amazing
Chase was exceptionally professional and friendly. He made me feel comfortable and important. I would recommend friends and family to visit this establishment.
Chase was absolutely fantastic! He made the car buying process quick, easy, comfortable, and I never felt rushed or pushed into a car I didn't want. Absolutely a 10/10 experience!
My wife and I went to look at a few cars we had seen online we were interested in.
Chase Hall approached us immediately, as usual when you go to a car dealership.
We were pleasantly surprised by the low pressure, well informed young man. Never once did we feel like we were being pushed to make a purchase. We test drove a few cars we were interested in. He made another suggestion after learning what we were looking for and test drove that car. We decided on the car he suggested and proceeded with the purchase paperwork. Told him ... Read More Google - Jun 26, 2025
Oxmoor CDJR Reviews
Great experience with Paul Miller. helped me find a vehicle, and took time to help me get approved for a good jeep for winter!!! Come see PAUL
Paul Miller was my salesperson. He was very informative, patient, and just all around FABULOUS! Eric was my finance person. Again very patient and informative. I had a Great experience with Oxmoor Jeep. I would deal with them again and recommend them to anyone looking for a vehicle.
Sasha was my service advisor, and the entire Oxmoor CDJR team was wonderful to work with. They kept me updated throughout the process, understood that I needed my Pacifica back in time for a family road trip, and made sure everything was handled quickly and thoroughly. Sasha was friendly, responsive, and professional, and the excellent communication made the experience much less stressful. I truly appreciated the great service!
Allen was great, transaction was smooth. Will purchase from him again.
Thanks to Amanda in the service department. Her team was able to get my truck in and serviced quickly and on my way with no problems. Thanks again
Service was excellent. Fair, patient, and informed sales. Nate Johnson was especially great. Will but next car from him.
Came yesterday July 16, wanted to see a jeep, because I was interested in buying it for my fiancée. Paul was very helpful he made the process super easy, he explained everything, and was very good to work with, will recommend him and recommend this dealer 100% I will be coming back.
Paul was very easy to work with. I am very grateful for all of the information provided about my new Jeep.✌️
Open Monday June 29 Shop
Paul’s the guy! Had an awesome experience buying our new Ram 3500. Very personable, honest, and upfront experience. Would recommend buying from this dealership.
Brandon Thomas was awesome. Come see him and he will make sure you get the best deal possible. Thanks for everything!
Absolute best experience! I’ll only ever come here from now on. The process was so smooth and Dave was fantastic to work with!
Nate Johnson was very professional and hopeful. It's has been 14 yrs since I purchased a car. But Nate Johnson and the team made my experience painless. And I'm very happy with my Jeep Cherokee overland.
Paul Miller was incredible. It was such an easy process especially after dealing with other dealerships. One of the best buying experiences, no pressure. A great guy, a great experience, and a great dealership, a great deal, and a great vehicle. Loved everything about it. Would recommend to anyone.
Paul Miller was incredible! He and his team made this process seamless! I couldn’t be happier 💙
I had an excellent experience buying our car by Mr. Paul Miller he was professional, welcoming and attentive he made us feel comfortable . Definitely recommend him to anyone buying a car!
Everyone was outstandingly helpful. Listen to what our ones were and we walked out in a short amount of time with a brand new truck we Love! Nate and Tyler are the BEST!
We had the best experience with Nate. We came in ready to buy but not sure what we wanted. We looked at so many cars and he was patient and kind. He asked us what we were looking for and found us exactly the right fit for us. No rush no stress hes the best!
We just purchased a vehicle at Oxmoor and had a great experience with our salesperson, Beau! She was knowledgeable, professional, personable and worked hard to get us where we wanted to be with the financing and out-the-door price. Taylor in financing was also wonderful to work with! Easiest car buying experience we've had! Definitely recommend!
Beau was great and fast. She got the whole process done quickly.
I dread car shopping, OCJDR made the experience much more enjoyable. Our salesman was straight forward, honest, and easy to work with. Would recommend to anyone currently in the market for a new/used vehicle.
I had a Great experience here at here at oxymoron! Paul Miller was very helpful and I love my new ride!
Great service. Quick and seamless transaction.
Wonderful experience!! Beau was FANTASTIC and I couldn’t recommend her more. Found the perfect car for a reasonable price.
Go see Beau! She was able to turn a bad day into a good one! They had lots of great inventory to look at and she was very patient while we looked at different vehicles. We ended up buying the exact vehicle I was looking for. Also it was very refreshing to work with a female sales person! 10/10 recommend her and will buy from her again!
Saw a used truck online that I liked. Met Isabeau Halcomb at the dealership. She made it a good experience. And we were out the door with keys in hand pretty quickly. I hope not to need another vehicle soon, but I'd go back to her.
Easiest car dealership I have ever dealt with. It was well worth the drive from Cincinnati to Louisville to save thousands on my new Durango Jailbreak Hellcat. Tyler Stevenson & Paul Miller were so easy to deal with and gave us a great deal.
Got a ride in and Paul cleaned the truck up great! Good experience
Unbelievable! Folks I’m not an expert mechanic I don’t know every trick in the book but I do know if you don’t put the right transmission fluid in your vehicle you’re going to have trouble. So I have 1996 jeep Cherokee and it needs its transmission fluid changed problem for me the original fluid has been discontinued and now Chrysler recommends something else. Okay I don’t understand exactly how all that works or happened but okay. So I figured just call AutoZone, Oreilly or Napa they’ll know right? Wrong. I call four different places and ... Read More Google - Apr 9, 2026
Beau was great! Super helpful and very genuine! Thanks so much!
Fantastic experience w/ Isabeau during the entire buying experience at Oxmoor Chrysler. She was very attentive to our vehicle needs, thorough throughout the process, and had great follow up. Highly recommended!
Paul Miller was a pleasure to work with. Stayed late and cleaned up the vehicle so I can leave happy.
Bought my first Jeep today at Oxmoor louisville. Extremely professional and friendly staff, shouout to (Isabeau Halcomb) she is just amazing. Help me with the numbers i wanted on my vehicle and helped to get me best possible dealy. I am leaving with a happy heart.
Great Experience today with Paul Miller! Exceptional customer service and he helped me walk home with a Used Jeep Wrangler
Beau was awesome! She was kind and patient, and helped me for over a week find the right car. She was even willing to come in on her off day so I could test drive a car. She got me in the car that was the right for me. Absolutely recommend!
We had a great experience with Paul Miller at Oxmoor Jeep! He made the process completely smooth, and we would recommend working with him.
Isabeau was very understanding of my concerns of getting a new vehicle and walked me through everything to get exactly what i wanted out of the experience. would definietly recommend going to her!!! great vibes all around with everyone in the dealership.
I had such a wonderful experience purchasing my new Jeep. Everyone was very welcoming, informative, and truly cared that I had a great experience. I highly recommend purchasing from them.
The crew at Oxmoor Chrysler Dodge Jeep RAM were courteous and extremely professional. My sales rep Nate walked me through everything and my finance rep Taylor made sure I received the best deal possible. The rest of the team made sure I was always being taken care of. Thanks again to everyone for an amazing buying experience!
Walked in and have never bought a car through a lot. Isabeau was great- very patient, thorough, explained everything we asked about, even drove us to another oxmoor lot to find the car we ultimately bought. Great experience overall! Would recommend to anyone who’s looking to shop cars with no pressure & a great selection to peruse.
Beau was extremely transparent and down to earth and friendly and got me a car that perfectly suited my needs and that I love! Definitely recommend Beau for your future car needs!
I needed to get a regular 5,000 mile service assessment on my Dodge Ram 1500, and this dealership got me in the next morning. Lucky me or great service, I'd say both. Soon as I pulled in a tad bit earlier than my appointment, I was welcomed with by Tasha H I think. Amanda was who kindly got my appointment set up. Both were very sweet and have good energy, positivity, and nicely mannered. Tabatha got my information and we had a nice interaction, and then I went into the dealership to wait in their sitting area. I remember the check ... Read More Google - Mar 5, 2026
I had a great experience at Oxmoor Chrysler Dodge Jeep Ram. The staff was very helpful, patient, and transparent throughout the entire process. They answered all my questions and made sure I understood everything before finalizing my purchase. The process was smooth and I never felt pressured. I truly appreciate the professionalism and customer service. I would definitely recommend this dealership to anyone looking for a car.
2nd vehicle purchased from them and VERY satisfied with my purchase. Nate was very professional
Paul Miller was a spectacular salesman. He was patient and kind with my husband and I as we navigated through the car buying process for the first time. We are so blessed with our new family car!
Isabeau Halcomb was our sales and leasing consultant when we purchased our car today! We were highly impressed with how helpful, professional, and kind she was. She helped us find a car that fit us best before the arrival of our baby! I highly recommend asking for her at Oxmoor CDJR!
She was such a pleasure to work with! Truly genuine!
Beau at Oxmoor CDJR was a pleasure to work with. Highly recommend!
Isabeau was very nice helped me understand everything as a beginner to buying a car at a dealership
Had a good experience with her and was able to get the car i wanted.
Paul miller and crew were great. No hassle and out the door with a new truck
Service was excellent
Paul Miller was a great. I came in with a few options and he was able to help me pick the best choice and what I needed. Great guy all around and great lot.
Paul Miller was awesome and helped my fiance and I purchase our first Jeep Wrangler!
Bo was great to work with. She was patient, honest, and didn’t pressure me at all. She answered all my questions and made the whole car buying process smooth and easy. I’d definitely recommend asking for her if you want a stress-free experience.
A shout out goes to Isabeau Halcomb for making my car buying experience an easy and pleasant one. I came in for a test drive and left with a new car. Beau was very personable, knowledgeable and quick to answer any questions or concerns I had. She guided me through the whole process with precision. Highly recommend Oxmoor CDJR for any of your automotive needs.
Kevin in parts was awesome. Kevin kept me from buying the wrong type of fluid for one of my vehicles. Thanks to Kev’s years of knowledge and experience I don’t have a costly repair bill.
Isabeau made the car buying experience easy with the least amount of stress possible. Was able to get me to the numbers I wanted and agreed to fix scratches on Jeep for me to help with sale.
Isabeau was our sales consultant and was such a pleasure working with her. She was so intuitive and helped us with our questions and such. She was also responsive in getting us a better deal than we expected
Supper friendly and helpful I got my vehicle within a week. She helped me and explained everything to me in detail. I'm super happy with my purchase and grateful for her help.
Had a very pleasant experience. Salesman that we dealt with was very helpful but not pushy The rest of the staff seemed to care about our business as well
Paul miller is very pleasant and knowledgeable and welling to do clean up to finish the sale.
They did a spectacular job on my car.
Paul Miller of Oxmoor CDJR did a fine job of showing us the Durango that we purchased. He was upfront about details of pricing and warranty items without any bait-and-switch tactics. Finalizing the paperwork was simple and straightforward with great explanations.
Paul Miller of Oxmoor CDJR did a great job of showing the vehicle to us, explaining pricing without any bait-and-switch tactics, facilitating the paperwork, and explaining how to set up the vehicle for our use. The paperwork process was quick, easy, and well-explained.
If you need a car, talk with Bradley Eickholtz. I came in with budget, and he helped me exceed my expectations of what I could afford. I am grateful for his friendly nature, professionalism, and understanding. I do not enjoy buying a car. It is not something I look forward to, but Bradley made this an incredibly easy process. I cannot recommend him enough! I also want to give a big shout out to the manager we worked with, Taylor Klein, and the finance employee, Grant Coulson! 10/10 best car buying experience I’ve had. Thank you, Oxmoor Ford! Hopefully it’... Read More Google - Jan 17, 2026
We had an amazing experience with Paul Miller! We were able to get everything squared away rather quickly and it was just such a pleasant experience. Highly recommend!!!
⭐️⭐️⭐️⭐️⭐️ Paul Miller at Oxmoor Chrysler Dodge Jeep Ram was fantastic! Friendly, knowledgeable, and made the process easy. He went above and beyond by helping me set up all the tech before I left. Highly recommend working with Paul! 🚗👏
⭐️⭐️⭐️⭐️⭐️ Paul Miller at Oxmoor Chrysler Dodge Jeep Ram was fantastic! Friendly, knowledgeable, and made the process easy. He went above and beyond by helping me set up all the tech before I left. Highly recommend working with Paul! 🚗👏
Paul S .Miller, was my Jeep sales Specialist.He did a great job,putting me in my new 2026 Rubicon.Thank You..
Purchased a 2026 Ram from here. The experience was better than I could ever anticipate. They gave me absolute top dollar for my trade. Salesman Tyler was such a pleasure to deal with. Taylor made sure the transaction was as smooth as possible. Could not recommend Oxmoor Chrysler Dodge Jeep Ram more! They have earned all of my future business. 10/10!
went to the dealership to check out a vehicle I had researched on line. Mr Nate Johnson took us to the remote sight where the vehicle was stored and showed us around it. After we decided to buy it, he had us follow him back to the dealership in the new vehicle where he processed the sale. Very pleasant experiance all around.
Paul Miller our sales agent was great. Very positive and easy to work with. Would recommend him.
Perfect atmosphere and attitude from the employees. Great service. Thank you so much Amanda.
To whom it may concern, I am here to let you know how much Paul Miller has helped me buy the car I wanted for me and my family. Paul was not helpful, but professional in his work. He is awesome.
Robert Liberty did an outstanding job answering all my questions and helping to make the deal happen on a nice used 2019 Challenger RT with Scat Pack. He was professional and courteous in every way and even assisted me in getting the car loaded onto a U-Haul car trailer for transport back to TN. The rest of the sales and finance staff at the Oxmoor Dealership was courteous and helpful as well. Overall it was a great experience.
Paul Miller was a great salesman and easy to work with!
I had an excellent experience with this dealership! They went above and beyond to help me with my vehicle sale and made the entire process smooth and stress-free. The staff was friendly, professional, and truly cared about making sure everything was taken care of. I also brought my truck in for service, and the team did a fantastic job. They were efficient, transparent, and very quick. I Highly recommend this dealership. Great people, great service, and a great overall experience.
Everyone was very friendly and took good care of me while I was there. Very professional and easy to deal with them.
Disappointed with their character. We purchased a vehicle from Oxmoor Jeep Dodge Chrysler 49 days ago. It came with a “3,000 mile or 3-month” warranty — whichever came first. After just two weeks of owning the car, the check engine light came on and the auto start/stop began malfunctioning. We immediately notified the dealership, but we were unable to secure a service appointment until about a month later at our local certified service center.
When scheduling the appointment, we explicitly mentioned that we were getting close to the mileage limit on the warranty and were assured it would be taken care of ... Read More DealerRater - Nov 24, 2025
Robert was so helpful and so kind! He made buying a car very easy and not stressful at all! Thank you so much Robert!!!
Couldn't have had a better car buying experience through the whole process.
Had a wonderful experience Paul Miller helped me get my new jeep.
They made sure I knew everything about the car I bought before I left the lot. Everyone was very nice an helpful. Would recommend them for your next car.
Paul Miller is absolutely amazing! Oxmore Chrysler Jeep Ram will be my automotive party of choice for future purchases!
Paul Miller was excellent to work with for our new vehicle purchase!
This was the easiest and the most fun I’ve ever had buying a Car/Jeep. My salesman, Paul Miller a nice and super knowledgeable guy when it comes to explaining all things while helping you choose what vehicle is best for you. I will definitely go back and see Paul when I buy my next car. The best and friendliest dealership I have ever bought a car from. If you go to Oxmoor Chrysler,Dodge and Jeep,ask for Paul. He will make your purchase smooth with no pressure, no stress. Thank you Paul
Paul Miller was extremely helpful and attentive to providing updates on my order. He make my order pick up experience very smooth and enjoyable. He was very knowledgeable about my Ram 1500 RHO and all it's features. Thanks for a great experience Paul!
Top notch service across the board! I will be purchasing all my vehicles from Oxmoor CDJR!
Oxmoor Hyundai Reviews
Chris Cifuentes was a great help! I’ve been a Hyundai customer with him since 2022, and he always makes sure I get exactly what I’m looking for when upgrading. He’s very quick, efficient, and always makes the process easy. I highly recommend Chris!
John was our salesman and it was a great experience. He went above and beyond for our needs and stayed extra late to close the deal. Overall a great experience
Everyone was kind and caring. The process was short and I didn't feel taken advantage of while choosing my car. Great dealership!
Mr. Courtney was very helpful with finding and selecting our Santa Cruz. Truck is super and has great gas mileage. The sales manager even liked my tennis shoes. I told him they were only for fast people. lol
I worked with a young man named Jean he is a delivery expert! Let me just tell you he was absolutely amazing!! He took his time to thoroughly walk me through everything and didn't mind answering all the questions I had for him he was very knowledgeable and a delight to work with. If you get the chance ask for Jean he will not disappoint.
Jaelin Haggard was great. He actually made the process of buying a car enjoyable.
best place!
I recently purchased a 2026 Hyundai Tucson Hybrid from Oxmoor Hyundai and my experience with my salesperson Jon Courtney was excellent from start to finish. There was no high pressure sales tactics. The pricing was fair and explained completely until I understood the contract. I feel that the dealership gave me a fair trade for my trade-in.
What stood out for me: 1.Jon providing the time to review and explain the vehicle and providing me with options. 2. Support staff thoroughly walked me through the functions of the technology and help me set up the basics to get started ( sorry I do ... Read More Google - Jul 19, 2026
Jaelin Haggard is simply THE BEST!!! I would recommend him to anyone looking for a new/newer vehicle! This location takes care of their customers!!
Thanks To Hyundai and Mr Haggard For The Great Service With My Vehicle
Jaelin Haggard was excellent. He was professional and empathetic to my needs. I truely enjoy my new car!!!
1. Get in your car. 2. Drive to OxMoor Hyundai. 3. Walk inside. 4. Ask for Jaelin Haggard. It will be the best decision you’ve in years! But don’t take my word for it; follow the instructions.
I had an outstanding experience at Oxmoor Hyundai from start to finish. The entire team was professional, friendly, and made the car-buying process smooth and stress-free. They took the time to answer all of my questions, never made me feel pressured, and worked hard to make sure I found the right vehicle for my needs.
Their customer service was exceptional, one in particular Jaelin Haggard, he genuinely cared about making sure I was happy with my purchase. I truly appreciated his honesty, transparency, and attention to detail throughout the process. If you’re looking for a dealership that values its ... Read More Google - Jul 18, 2026
I had an amazing experience at Oxmoor Hyundai thanks to Jailin Haggard! From the moment I walked in, Jailin was professional, knowledgeable, and genuinely cared about helping me find the perfect vehicle. He made the entire car-buying process smooth, stress-free, and enjoyable. He answered all of my questions with patience and never made me feel pressured. His outstanding customer service and attention to detail truly exceeded my expectations. If you’re looking to purchase a vehicle, I highly recommend asking for Jailin Haggard at Oxmoor Hyundai. You won’t be disappointed!”
Jaelin helped me out today! Good personality and very persuading young man! I was able to get my daughter a car before she heads to college!
Jaelin Haggard was a tremendous help! Saved me a lot of time and hassle. By far the best customer service I have ever received in a car purchase process.
Had an amazing experience with them, Salesman Jaelin was great with everything.
Jaelin helped me purchase my car, he was so helpful and nice and made the car purchasing process so much easier !!
If you’re looking for the right car go shop with Jaelin Haggard. He has great customer service & is going to make sure you walk out happy knowing that you made the right choice.
I had such a great experience purchasing my vehicle!! Jaelin was a really good help he guided me in the right direction with the vehicle of my dreams!!
Jaelin was an amazing help at the car lot earlier this week! I walked in with no idea on what I was looking for or what my budget was but he had all the information I needed to make this process easy for me!
Had a great experience , ask for Clint Starnes , he took very good care of me and my wife and got us a great deal for our brand new car , answered all of our questions with love and patience Would definitely go through Clint every time we’re coming here
Everyone went out of their way to help us & make us feel welcome. They listened to us & why we stopped by & did their best to take care that we got what we wanted.
I had an excellent experience purchasing my vehicle. The service was incredibly fast and efficient, making the whole process smooth and hassle-free. The staff truly took great care of me, answering all my questions and making sure I felt comfortable every step of the way. I highly recommend them for anyone looking for quick and friendly service!
Kimmi helped us find exactly what we were looking for. We’re very happy with our new Tucson, with the financing and with our sales rep!
Great staff and great prices
I drove from Gallatin Tennessee because they gave me the best deal. Tre Huddleston was my salesman. He did a great job and even came in on his day off to help me. From the sale all the way to finance it was the best car buying experience I have ever had.
Very informational very friendly and got me in and out . Love my car 😬
We were totally impressed with the dealership and every employee with whom we came in contact. Our sales representative Jon Courtney listened to our requests and concerns and then worked to make our first leasing experience as painless as possible. His recommendation of the Tucson SEL + is exactly what we wanted and we look forward to enjoying our new ride.
People were nice and we got the car we wanted.
I was able to get a good deal on a new Hyundai Elantra after my other Elantra suffered damage in a minor accident. My sales rep., Don Styles was great and he made sure that I received the best deal he could get me even with my damaged trade-in. Oxmoor Hyundai employees are so attentive and courteous. Their customer service is awesome and I highly recommend purchasing a new vehicle at Oxmoor Hyundai. Thanks again Oxmoor Hyundai and especially to Don Styles!
Oxmoor Hyundai made buying our latest vehicle so easy and stress free. Our Salesman, Chris W. really listened to what we wanted and researched and came up with multiple options and arranged test drives effortlessly. Since Oxmoor has several locations the inventory was impressive. Everyone we encountered along the process was very helpful. I will definitely recommend this dealership to anyone needing a new car.
Best service ever, friendly, great attention taking care of everything you need, feel like family that day, great team, recommended 100 percent
Really enjoyed working with the sales team at Hyundai. Pretty straight forward. Don made it very quick and easy without much back and forth. Gave us a great deal and got us in a vehicle we thought wasn’t in our range. Glad we finally made a decision to go with Oxmoor Hyundai. Thanks, Don!
Was the best experience I've had in such a long time. Jaelin Oxmoor Hyundai and Genesis was very patient through the months that he worked with me. He always reassured me that we were going to figure out something that can work for me and my budgets. Great great service. Very satisfied.
The experience here has been exceptional. From the moment we walked in the door. We were greeted properly and treated very kind. Our sells person Mark Skaggs, was very transparent and helped us tremendously.
Update. The dealership did contact me after initially sending me away in an attempt to make it right. They were able to work me in and offered a loaner vehicle while mine was being worked on. The initial interaction was still a big inconvenience, but I do appreciate them doing their best to correct the situation. Customer Service after that first interaction was excellent.
Incompetent service department. Scheduled an appt for a repair. They called me to change the date as they couldn't do it on the date I originally selected. They gave me a number of date and ... Read More Google - Jul 3, 2026
This is our 8th new vehicle purchase from this dealership. My expectations were exceeded by Nick's professional manner in which he presented the deal. He worked very hard and we ended up putting a deal together with Hana Choi's involvement. We will be Back in about 30 months.
This is the eighth Hyundai that we leased from Oxmoor Hyundai. Nick Chesser made the purchase happen by accepting my initial offer. Before my retirement I spent 45 years in the retail automotive business, 8 years as a General Manager in a Hyundai dealership. My expectations are high and Nick not only met those standards but exceeded them. Oxmoor HyundI will see us again in three years.
The staff at Oxmoor Hyundai was on top of my needs, i called about a specific vehicle i wanted and the next day they had it ready for me! This is the third vehicle i have purchased with them, I would highly recommend them to anyone!
The buying experience was the best; from the moment you walk in, you feel right at home and well looked after. I am truly grateful for the support and efficiency regarding my car purchase—I am very happy.
⭐⭐⭐⭐⭐ We had an excellent experience at Oxmoor Hyundai in Louisville! TJ and Ken were both extremely helpful, knowledgeable, and professional throughout the entire process. They made everything easy to understand and kept things moving quickly without ever making us feel pressured. The entire experience was fast and seamless, and we ended up purchasing a brand new Hyundai Sonata that we absolutely love. We truly appreciated how smooth and stress-free they made the car-buying process. Thank you, TJ and Ken, for the outstanding service! We would definitely recommend Oxmoor Hyundai to anyone looking for a new vehicle.
Got a great deal on a 26 hyundai Sonata helped by Clint Starnes. First ever purchase of a brand new car and it went so smoothly!
I live over two hours away, so I first dealt with the online sales people and then when I got there Joey Peters answered all my questions and explained everything to me. From start to finish everything was quick and easy and they made it so you spent the least amount of time there. So far I really love my Hyundai Tucson Hybrid and I’m very happy with my purchase.
Everything was smooth and easy dealing with the team at Oxmoor Hyundai. My salesman Joey answered all my questions and explained the car in detail. The whole process from beginning to end was quick and they have streamlined the process so that you are not there all day.
A Simply Amazing experience!!! Jon and all the staff were super friendly and knowledgeable. Jon got us the deal we wanted and made it effortless. Josh in financing is super efficient andTrey showed me all there was to know about my new vehicle. I highly recommend this great group of people!!
Kimmi and his team were great. I liked that they have a no pressure approach and was able to help answer all of the questions I had as well as being very knowledgeable about the cars. This shopping experience helped in making my choice where to buy my car.
Ken was fabulous. Not a bit pushy or aggressive to make the sale. Was patient and readily available to answer any questions we had once he explained most all of the bells and whistles on this beautiful Palisade.
excellent experience
Very nice experience. Our salesman Jaelin Haggard did a good job finding us what we were looking for.
had a great experience with Tre!
Very nice people to deal with
Fast, fair priced, no pressure. Great help from Chris Woofter. Didn't push us to look at something else. We are long time Hyundai customers. And if they had something as big as the XL we would have bought. Thank you for everything.
Tre was amazing to work with! Made our whole process a breeze and helped find the perfect car in our budget!
Jaelin was very helpful and great he made my experience amazing. I would definitely recommend seeing him for your next purchase
Oxmoor Hyundai always delivers great service and makes buying a car fast and easy
I want to express my sincere gratitude to the Oxmoor Hyundai team for their exceptional assistance in helping me purchase my first brand-new car. Their professionalism and ease of communication were truly commendable. Clint, our sales representative, Trey, our Hyundai expert, Dakota, our insurance expert, and Robert, our finance manager, all played a crucial role in guiding us through the entire process. Their detailed explanations and expertise ensured that we fully understood all the aspects of the car and its financing options. Thank you guys 💕
Had a great car-buying experience here! Especially appreciated the follow-up care from my salesperson, Nick. Will definitely use them again!
We had the best experience purchasing our new vehicle here. Everyone was kind a welcoming. Mark Skaggs was our sales person. He was very helpful and transparent all the way through. 😀
EDIT: I wanted to come back and edit my review. After submitting my last review, their manager contacted me directly and apologized. They were able to get my car in at the agreed upon schedule, and also informed they would take care of a safety recall while they waited for parts. While this began as a frustrating situation, I appreciate the effort put in by the business to make it right.
I can only give my story, but hopefully no one has the same issue.
My Hyundai Sante Fe took a software update one Thursday. After this, the car went ... Read More Google - Jun 8, 2026
Christian Williams was great! Very knowledgeable about the vehicle. He did not pressure us and once we decided to purchase the vehicle he had it ready to go the next day on time just like we ask. Very efficient. Everyone at the dealership was very helpful.
In our lifetime, Ken Brown was the best salesman we have ever dealt with, by far. No comparison. My wife and I rarely purchase vehicles, and the process is very stressful and uncomfortable for us. When our oldest daughter recently started driving, we knew we needed to start the process of looking for and purchasing another vehicle for my wife. We visited multiple lots across the greater Louisville area, and while some lots were nice and friendly, none delivered the active listening, the patience and the partnership experience that Ken and the greater Oxmoor Hyundai team delivered. We drove home ... Read More Google - Jun 4, 2026
The buying experience was so easy and low pressure! Austin was great to work with! I love my new Hundai Tucson!!!
Jon Courtney, sales rep, was so in tune with me and the car I needed. He found a great car and helped me figure out the best finance option that I could afford. Highly recommend Oxmoor Hyundai!
Such a great experience here. Tre made the process so seamless and was very patient and understanding of our needs. Highly recommend!
Clint Starnes was great to work with on my new 2026 lease. I have been leasing cars from Hyundai for at least the last 15 years. He made the process go smoothly and efficiently. I will definitely work with Clint again. Thanks Clint!!
I had a great experience working with Jon Courtney! He did not pressure me and was very clear with the entire process. The dealership is clean and nice, and everyone I interacted with was nice. Highly recommend buying a car with Jon!
(Translated by Google) I can only say that it's an excellent service, and above all, very fast. The staff is very willing to help with everything. I absolutely recommend them. (Original) Solo puedo decir que es un excelente servicio y sobretodo muy rápido. El personal muy dispuesto a apoyarte en todo absolutamente los recomiendo.
Great car buying experience.
Absolutely wonderful experience leasing my Hyundai Palisade Calligraphy! Kimmy and General Manager Hana Choi made the whole process incredibly smooth, easy, and stress-free from start to finish. They were patient, professional, transparent, and truly went above and beyond to make sure I was comfortable with everything. I really appreciated their kindness and excellent customer experience.
My Sales agent Ken Brown was very in tune with my needs and provided me the best Customer Service possible. I would definitely recommend your dealership to anyone looking for a new or used car. There was absolutely no pressure at all. Ken Was the only sales person out of five dealerships that responded after my first visit which made me feel like you care about your customers
My recent experience purchasing a Certified Used Hyundai from Oxmoor Hyundai was positive in every way. From the internet outreach team to the sales consultant, everyone was professional, well informed, and respectful. A usually tedious experience was simple and painless.
I had a great experience at Oxmoor Hyundai. Kimmi was my salesman and I couldn’t have asked for a better person. He was so helpful and he answered all my questions. I came back three times and he was always there to answer my questions! I will definitely recommend him to my family and friends. Kimmi got Dakota to help with the car insurance. He was so helpful and knowledgeable about insurance. Josh, the finance manager, explained the loan process and he helped me throughout the papers required. Trey, the technician explained the electronics in the car. His encouragement ... Read More Google - May 20, 2026
Clint and Josh were awesome, good experience overall at the store.
Salesman was great! Fully recommend Joey! Good explanation of the car by a tech specialist. (Went to electric so lots of changes)
Great experience buying my Hyundai Elantra and Amber in detail did a great job cleaning up my car!!
Amber did an AMAZING job detailing my new car! Will definitely be back and be recommending her at oxmoor Hyundai
I had my car cleaned by Amber and it was AMAZING. My car has never looked this good she made it look brand new. She was so nice and chill and welcoming, she was wonderful and made my experience perfect!
I wanted to take a moment to express how pleased I was with the professional, efficient, and thorough job Amber McKinney did on cleaning my truck! She made it look brand new again!! Every detail was handled with care—I couldn’t be happier with the results! Thank you Amber!!
I brought my car here last week because it was a MESS, but Amber McKinney cleaned every little piece of my car perfectly. It was completely spotless when I picked it up, and it smelled amazing. She did a great job, will definitely be going back the next time my car needs detailed!😊
i had an amazing experience, My car has never looked better thanks to amber mckinney. i do recommend her for anyone who wants a job well done and great customer service
Amber did such an incredible job on cleaning my car, I've seen it that clean before
Had an amazing experience there and definitely will be back, thank you Amber McKinney for making it easy and fun. I will most definitely be back.
Amber did an amazing job on my car!! It looks brand new, I definitely recommend her if you’re looking to get your car detailed!
I had the pleasure of having Amber detail my car. Amber did an excellent job! She was professional, thorough, and paid attention to every little detail. My car looks and smells so refreshed and brand new again. You can really tell she takes pride in her work and cares about making her customers happy. I highly recommend Amber to anyone looking for quality detailing and amazing service. I’ll definitely be coming back!
Wyatt did an amazing job detailing my vehicle. Highly recommend.
My used car was very clean and smelled amazing. Amber McKinney did a great job. Thank you
I had an amazing experience here! The lovely girl named Amber was super friendly and did an amazing job, would 100% go back!!
I just had my car detailed by the lovely Amber. She is so sweet and understanding of my busy life as a mom. She had every detail down spotless, and made my car feel brand new again! Highly recommend the company, and thank you Amber for the amazing customer service and passion you put into your work!
Amber McKinney did a great job detailing my car, highly recommend!!
I just want to say , Amber did an amazing job detailing my car on the inside! I will be back! Thanks Amber!
Amber did an amazing job cleaning my car! I have a busy life and don’t have time to do it normally but she made it feel like it was brand new again! Thank you Amber !!! Highly recommend her!
Amber detailed my car and she did such an amazing job! A busy car with kids it got really messy but she made it spotless!! I can’t recommend her enough. She did phenomenal!!
I had Marco clean my vehicle and I honestly couldn’t be more impressed with the results. He paid attention to every little detail and completely transformed it inside and out. The seats, carpets, dashboard, windows .. everything was spotless and looked refreshed like it had just come off the lot!! You can tell he takes pride in his work and puts in the extra effort to make sure everything is done right. He was professional, reliable, and exceeded my expectations. If you’re looking for someone who truly does a phenomenal job, I highly recommend Marco. My vehicle has never ... Read More Google - May 20, 2026
Marco is the best! My car hasn’t been this clean since I bought it! 10/10
I have always been insecure about the cleanliness state of my car but I decided to get my car detailed for the very first time and Marco truly transformed my car, Peter! He truly is dedicated into cleaning! Everything from top to bottom, I never expected my car to look like the day I first got him. I highly recommend Marco, he truly cares about his customers and their cars, amazing guy! I would 100% come to him again for detailing! Oxmoor you have a great guy on your team!