Customer Reviews
Audi Lexington Reviews
Getting 1st oil change & service since purchased in February! Very attentive.
Great place. Clean and professional, for sure. I didnt buy here, but I service here. Good crew.
I had a wonderful experience at Audi Lexington! The dealership and staff were great. I worked with Tito and he was very knowledgeable, personable, and worked with us to get a negotiation both parties were happy with. I would 100% buy again from Audi Lexington!
The service was great and all of the workers was amazing. They did everything in a timely manner as well.
Amazing, simple, straight forward! It was an excellent experience for my first time buying a car! Tito was very knowledgeable, he explained everything and made sure I understood! 10/10 will buy a car from here again in the future!!
Great service, super friendly people. Best place to take care of your AUDI!
Best Audi dealership I have ever been In. Greetings from Poland btw!
Fantastic experience! Absolutely seem less transaction!!! Tito!
Great personalized service. You’re kept up to date with your car service by texts, and nice report afterwards.
Good 👍
Excellent experience with the Audi of Lexington team, highly recommend!
Fantastic customer service all around, fair & transparent. Tito deserves a raise, he was a delight to work with!!
Good service and in a timely manner. We have used their service department for twelve years and have always been satisfied
I purchased a used vehicle and needed special attention because of a time crunch. The salesman and managers accommodated this. I would definitely purchase a car here again. My salesman was very knowledgeable of the car I purchased and his follow through was great.
Absolutely wonderful experience
Had a great time picking up my car. Tito was really knowledgeable and a great help!
Great service !! From the minute you walk in the door you feel like a friend, not someone who is going to be either ignored or pushed. Every person I came into contact with treated me professionally but with personality.
First time buying a car. It was very easy and my salesperson Dalton was very helpful. Was able to purchase easily and without much delay. Dealership had great service and cleaned my car right up before I left. I recommend!!!! Dalton is the best!!!
I had a great experience working with Tito on my out-of-state car purchase. He was extremely helpful, responsive, and made what could have been a complicated process incredibly quick and smooth. Everything was handled efficiently, and I always felt informed and supported. Best of all—I love my new car! I would absolutely recommend Tito to anyone looking for a seamless car-buying experience.
Yesterday I had my first service done on my A8 which I purchased from Audi of Lexington. The purchase went smoothly as did the servicing. My only concern is that I had asked for a loaner car when I made the appointment over two weeks ago and they didn’t have one for me. I did get a text the afternoon before the appointment warning me that a loaner would not be available. I appreciate the heads-up and I was able to reschedule meetings for that day. It was disappointing that a prestigious dealership such as this couldn’t provide ... Read More Google - Apr 15, 2026
My experience at Audi Lexington was truly exceptional, largely thanks to Tito, an outstanding sales representative. From the moment I arrived, he impressed me with his deep knowledge of the Audi/Land Rover lineup and his respectful demeanor, making me feel valued as a customer. Tito took the time to understand my needs, guiding me through the options without any pressure. I left the dealership feeling confident in my purchase and grateful for the personalized attention Tito provided; he truly made my car-buying experience awesome.
⭐⭐⭐⭐⭐
Exceptional service at Audi of Lexington. The team is knowledgeable, informative, and incredibly professional from start to finish. I especially appreciate the loaner cars that are available and most importantly the tech videos they send—being able to actually see and understand what’s going on with my vehicle builds a level of trust you just don’t find everywhere.
Communication was clear, timely, and respectful throughout the entire process. And as a woman, I can’t say enough about how much it means to be treated with honesty and not talked down to—that alone sets them apart.
Top-tier ... Read More Google - Apr 11, 2026
It was a pleasure working with Jonathan when my A5 needed service. He is very thorough and worked to ensure every concern was addressed. He communicated with me regularly, keeping me up to date on all that was going on with the vehicle and when to expect to pick-up the car. He even went out of his way to provide me with a copy of the window sticker since it was not with the vehicle when I bought it. Overall, I had a great experience with service department at Audi of Lexington and I will continue to bring me vehicle ... Read More Google - Apr 10, 2026
Couldn’t ask for a better car buying experience from the team at Audi Lexington. My salesman Tito looked extra fresh and professional in his freshly tailored suit that was a prize from selling 20 cars the previous month. They were nice and accepting of my kids checking out the cars in the showroom while I signed paperwork. And we all had a good laugh when my son tried to run through the glass wall. Trustworth, Honest and Highly recommended! Thank you all!
Tito was an awesome guy. Tea easy to deal with.
We just purchased a Q7 from this store from out of state. Was a very pleasant experience! Worked with Nick and Dalton, (and finance manager Drew), and they were all great to work with! Very professional and honest, and also extremely responsive. Thank you all for making the purchase enjoyable!
Tito is a stud. Give him a raise
This was my first car buying experience and I have heard horror stories about buying a new vehicle, but I’m just so happy that I have nothing but amazing things to say. Tito was amazing to work with as was everyone else at the dealership.
Dalton was a joy to work with and his kindness was unmatched. I can't recommend him enough!
Yesterday, my husband and I bought our first Audi ever, Q7, these guys made it so simple! Our salesman was able to answer all of our questions even provided some additional tips The buying process was simple and straightforward. We appreciated that. We are looking forward to enjoying our new ride! Thanks Audi of Lexington!
I purchased a new vehicle recently from another Audi dealership. My vehicle had the front license plate installed. We weren’t sure if there were parts we needed to replace if we removed the plate. I called this dealership and spoke to Tito. He was able to answer all of the questions we had to remove the plate safely. Folks, he didn’t even sell me this car but gave me his time and expertise. First class, Tito. Thank you!
Fast and friendly service. Chris (Service Advisor) kept me informed by texts and also sent a video recap by the mechanic. No surprises or silly add on charges.
Tito is good salesman work to get the price i needed to make the deal and also has a amazing personality but did take a long time to get everything done
Bryan was great! I test drove 4 cars (I think) and it was so nice to feel valued and given the space to voice what I needed and wanted in a vehicle for myself and my children. Drew in financials was a great help as well!
About 18 months ago, I started working with Audi Lexington. Jon is hands down the best of the best in this industry. He cares for your car as if it’s your own. He is selfless and I believe that is what sets him apart. As an Audi owner for the last 6 years or so and someone who moves every 2 years I can honestly say he’s worth his weight in gold.
I’m sad to be leaving him- but grateful for his expertise and the quality of customer service and support he has got each of this clients. I’d ... Read More Google - Mar 6, 2026
Audi of Lexington/Jonathon provided excellent customer service when our vehicle was in need of routine service. I appreciate his communication and going out of his way to assist in the appointment.
Tito was great. I wanted a certain car that was not on hand. Tito found one in another state and covered shipping. Rest of deal was transparent with no add-ons snuck in. Over all it was like buying from a small town dealer who you knew from childhood and was your fishing buddy.
Johnathan went above and beyond, making my service experience great!
Got a reasonable lease deal on my Audi Q5, nice salesman, manager and finance manager.
Great support after the purchase. Had some issues with a used car I bought and Nick Scott jumped through more than a few hoops to get it fixed and make sure I was taken care of. Looking out for the customer even after the purchase is complete. Recommend highly.
A quick and painless buying experience. Jennifer was excellent in assisting us.
Bought an Audi Q5 here and Jennifer made sure we had the best experience! 10/10 recommend!
I purchased a new Q7 from Audi of Lexington and the process was very easy and enjoyable. Jennifer took care of me and did a great job! If you’re looking for anything Audi or even something on the lot that’s a trade-in, she’s your gal. Got an excellent deal below MSRP, non-pushy sales and finance team, overall would recommend to anyone!
Jennifer Belcher helped me purchase my 2015 Audi A7 3.0T Quattro Prestige & did an amazing job. We drove down from Louisville and had a very easy and quick experience. Thanks so much, Jennifer!
Audi service is the best. Appreciate your support! Thanks
Audi of Lexington is top class. Great service.
They do a great job taking care of my Q5.
Good person, experienced, overall easy sale and easy to work with.
We purchased our vehicle on line and had it shipped across country. Nick, Drew and Tito were great! They were very responsive to all texts and phone calls. I highly recommend Audi of Lexington.
Tito created a very smooth and seamless experience! Highly recommend Audi of Lexington!
Service on my Q8 was done in an efficient manner. I called early in the morning to schedule the service and the Service Department was able to get me in that morning. Impressive. Chris did an excellent job of keeping me informed on the progress of my service throughout the morning. Overall, good job!
I got good deal on Q8 which one I bought for my wife. She love the luxury of the car
Jennifer Belcher at Audi of Lexington was absolutely amazing! From the moment I walked in, she was friendly, knowledgeable, and genuinely focused on helping me—not just making a sale. She took the time to answer all my questions, explained every detail clearly, and made the entire process smooth and stress-free and a load of fun! Her professionalism, honesty, and attention to detail really stood out. If you’re looking for a top-tier sales experience at Audi, I can’t recommend Jennifer highly enough! I truly would not have agreed to the deal if I had worked with anyone but ... Read More Google - Dec 26, 2025
We had a very good shopping experience with Tito (and Drew) at Audi Lexington. We love the brand! Thank you for helping us find reliable and affordable vehicle.
Purchased a used Mazda CX-50 from Audi Lexington in December of 2025. Easy process; was able to get everything started over the phone with Bonnie before I drove in from out of state to sign and drive back. I was hoping to spend a little less on the vehicle but I was able to work with them to get more for my trade after the initial quote. It should be noted that the vehicle I purchased was under JDPower book value at the listed price.
All the out of state complications/paperwork were handled, including Audi of Lexington having a system ... Read More Google - Dec 22, 2025
Good as can be!
Very professional, very friendly staff in the service department! They were shorthanded on the day I came in, yet they still managed to help me out in a reasonable amount of time
Outstanding!
Great experience start to finish. Jennifer was a total pro and made the purchase process smooth and easy.
Met Kevin McCluskey at the Audi dealership today. Kevin was Super helpful. Great experience at this dealer from bottom to top. Will definitely be back and recommend them as a great location to do business. Kevin, appreciate all you did to help get us to a deal today! Thank you very much!
Kevin and Brian were wonderful to work with! They helped me negotiate on a gorgeous Q3 and got me to my asking payment price. The service department is equally wonderful and attentive when I have had my previous Q3 serviced. A great dealership overall!
Excellent tech service, thorough diagnostic. Jonathan Wynn gave great customer service. Thanks
I called Nick and told him exactly what I was looking for. I set up a day and came in for a test drive. I was pleased and made a purchase that every day. So professional, so accurate, and very honest.
Amazing service and dealership. We called on a Friday, made a deal that evening and up from Nashville next day! Highly recommend
Jonathan was very helpful getting my vehicle in for same day service when I had a nail in my tire.
This dealership will do anything to cut your throat, and leave you with the bag. I am currently taking legal action against them; as they have zero interest in taking care of customers. Take your business elsewhere.
If you need to purchase a vehicle, please visit Audi in Lexington KY. From the very start of the process to the end was professional and the best we have had in purchasing a vehicle. Staff was so friendly and answered all questions. They are definitely a 5 star! Thank you so much!
It was easy to make an appointment via phone for my car’s annual service. Chris was efficient and friendly during the intake process and provided me with a loaner vehicle as I requested. The service was performed seamlessly and Chris was very gracious when I arrived late to pick up my car.
Very pleased with the response to my problem. I was able to get the car in the same day and the warranty repair work was done well and on time.
Bonnie and Nick were both great to work with and made everything run smoothly. We were able to get to a good deal, get financing together and they helped put my wife in a vehicle that she loves. I would absolutely recommend working with them again!!
Easy to schedule, great communication and service was performed quickly. Bonus - there is a great walking trail near the dealership 🙂
I had a great experience at Audi Lexington! Jennifer was so helpful to answer all my questions, and I am so happy with my purchase! She was very knowledgeable and super nice! 10/10 recommend
Great experience! Tito was so patient and helpful with my million questions. Once I decided to purchase the negotiations were quick and fair. So happy with my 2012 Tacoma - my son’s first truck! Would definitely do business here again.
Very friendly service. Great communication with the service rep
Jonathan went above and beyond by cleaning the inside of my Q5. I was so pleasantly surprised. He's a GREAT employee. Thank you Jonathan. Jackie Howard
Prompt efficient service for my SQ5 with video and clear explanation of service
I recently brought my vehicle in for its 40K service under Audi Care, and the entire experience was seamless from start to finish. The staff was professional, courteous, and clearly committed to delivering top-tier service. They explained everything thoroughly, kept me updated throughout the process, and had my car ready right on schedule. The waiting area was clean and comfortable, and I appreciated the attention to detail in both the service and customer care. Audi of Lexington continues to set the standard—highly recommend!
Excellent customer service. Attentive and helpful. Treats people right.
We had a fantastic experience with Audi Lexington! We worked with Tito and he was awesome. He spent so much time with us while we test drove multiple vehicles. He was very knowledgeable and answered all of our questions. The sales manager, Ramsey, was also amazing and went above and beyond to get us the car we wanted. If you’re in the market for a vehicle, absolutely check them out! That have a great inventory of new, pre-owned and certified pre-owned vehicles and your experience will be great from start to finish. Buy your car here!!
Very friendly and patient love working with him
Kevin was very helpful. We had a great experience.
Highly recommend you talk to ash for any purchases, I’ve bought a few cars in my day. This was hands down the easiest & best experience I had buying a vehicle. Finance staff was also great. Both individuals stayed after hours and were very knowledgeable, would definitely recommend to anyone in the market for a new or used car. Thank y’all very much.
Excellent buying experience at Audi of Lexington. Brian best sales person ever!
Service experience was outstanding!
Car Town Kia USAs
I found it very easy to deal with this Dealership. The finance manager was extremely helpful
We were more than satisfied with our purchase and our sales representative. All our concerns were answered and everyone was friendly and courteous
Alex Orr, sales manager and Dion Brown, sales consultant, went above and beyond to help us purchase this new car. Both were extremely friendly and very professional. Prob the easiest and the less stressful time we’ve purchased a vehicle. Hope we enjoy our new Kia telluride! Thanks Alex and Dion for your kindness and help!
Very nice and clean facility full of beautiful cars and helpful people. My grandchildren made use of the playroom which was helpful.
My sales contact was Tasha and I found her to be really professional and friendly. Answered all my questions was great regarding firm filling etc
Sales manager was fairly typical as I had to haggle over so many unnecessary dealer add ons but eventually we sorted things out
Just about everyone I saw there was friendly and not too self- absorbed to say hallo. I mention this because it's not always the case.
Brandon, the finance manager, was excellent too. Unusually, he didn't do the common thing of trying to get me to buy everything from paint protection ... Read More DealerRater - Mar 26, 2026
Scammers. Walked in approved for a loan from the local credit union then find out a month later they swapped the loan provider without telling us wich resulted in us owing 13k on a 5k used vehicle from 2015. Never going to this place again. I work for triple A so I will recommend to any of my members looking for a new car to avoid this place like the plague.
After using Kia roadside assistance, my Telluride had to be towed to this service company because they were the closest. This was on a Sunday morning. I called first thing Monday morning to 1. make sure the car was there and 2. Get and estimate on when I would be able to pick it up.
It took until 3 pm to even get to TALK to an employee there and that was because we went through the sales department (sales ALWAYS answers…) Finally by 5 they told me yes they had my car and it would be 2-3 days to do the diagnostic!! Are ... Read More DealerRater - Jan 26, 2026
I leased a new Kia Sorrento from Car Town Kia January 2024 and it has been in the service shop there for 4 months of the past 2 years for different issues. Each time it was in the shop they argued about giving me a loaner car and wanted me to pay for a rental car. I finally asked them to break my lease a year early because it qualifies under lemon law, but they said that was not their issue and I would have to go to corporate Kia Motors. I understand some new cars have issues, but Car Town Kia was ... Read More DealerRater - Jan 20, 2026
Jessie at Car Town Kia was fantastic to work with. She greeted me right as I was parking and was very friendly from the start. Jessie went over the vehicle in depth and made sure I understood everything. She also worked closely with her managers to get me the exact price and payment I wanted, which I really appreciated. The whole process was smooth and stress-free. I drove home in a 2025 Kia Sorento and couldn’t be happier. Highly recommend asking for Jessie!
I am here to disavow my previous review. That review was done at the insistence of Barry Fisher the salesman while I was still at the dealership in the middle of checking out a car. He kept wanting me to give him a review before any deal was done. It is now about a month later and I just made the first pymt.
Please tell everyone you know or care about not to ever use this dealership for any vehicle purchase.
Their deal put me upside down for about 10k.It didn't matter to them that I was a ... Read More DealerRater - Jul 2, 2025
2020 Kia Telluride SX AWD – Stunning Vehicle, But Paint & Engine Failures with No Accountability
We bought a 2020 Kia Telluride SX AWD in White Pearl with black wheels and the beautiful brown leather interior. We fell in love with this vehicle—from the premium features like the holographic MPH display to the spacious, upscale cabin, advanced safety tech, and all-wheel drive performance. Kia made something special here, and we were proud to drive it.
But within just 3–4 years, we ran into two major failures—both widely known issues—and Kia refused to take full responsibility.
1. Engine Failure / Oil Consumption
The engine ... Read More DealerRater - Jun 25, 2025
Very good at his job. Also knows a' lot about cars. He got my wife and I a really good on a new kia k4 gt-line turbo.
Friendly and funny, Excellent customer service. He answer all question we asked and gave us an awesome deal. great experience. Mr. Fisher
Took my Kia Rio in yesterday. For a wheel sensors went bad. Still under warranty. All day they told me nothing yet. Later find out never touched it. Said A Mr Garrett. Well said first things first this morning now it's 3:17 haven't heard #1 word. I hope they didn't let it sit 2 day
Barry Fisher is the way all car salesmen should be. Professional, kind, honest, helpful in meeting our needs !!!!
Barry Fisher was such an outstanding salesman! He met my every need while staying within my price range. I would recommend him to everyone!!
I had a great experience at Car Town Kia in Nicholasville. Evan was helpful and made my experience a lot less stressful. I haven't chosen my new car yet but will definitely return for further shopping with Evan at Car Town Kia in Nicholasville!
My car is not drivable due to a malfunction and recall with Kia’s manufacturing. My entire engine has to be replaced which is covered under Kia’s lifetime warranty. However this dealer promised a loaner car while my car undergoes repairs, but after 7 days has done nothing to accommodate my issue. The staff seem unenthused to help with this matter, short and sharp with evasive responses, and make me feel unwanted as a melanated customer. My calls, texts, and requests remain unanswered. Even when speaking to the higher ups after my concerns were escalated, I’ve been treated horribly ... Read More DealerRater - Mar 25, 2025
I am not sure where to start with describing the experience I had recently with Adam and Patrick. My husband and I came in not necessarily looking to purchase a new car but looking for clarification and resolution to an old situation. Adam sat down with us and listened, cared what we had to say and understood our needs. He was caring, compassionate, and professional. He was able to help put us into a 2025 Kia Sorento that we absolutely love. Adam and Patrick helped us get into our dream car with a warranty that will give us a peace of ... Read More DealerRater - Mar 5, 2025
Car Town Kia has been a part of my family for nearly 10 years—not just because we love Kias, but because we are loyal to Car Town Kia specifically, just as they have always been loyal to us.
I had the pleasure of working with Gabe and Alisha, who made an exceptional team. From the very beginning, they showed a genuine commitment to meeting my needs. Their expertise was evident, and they remained transparent throughout the entire process. My experience felt personalized, with my vehicle goals at the forefront—goals that were not only met but exceeded by JP, Gabe, ... Read More DealerRater - Jan 29, 2025
Our buying experience was great. However, 3 months later our vehicle completely shut down due to engine failure. This is a newer vehicle that came with what they will tell everyone, an "excellent extended warranty." One reason we went with Kia was because of this so called "great warranty". Our vehicle sat in their parking lot for 3 and a half weeks with out being touched. My wife had to make call after call on the day they finally did take a look at it. We were basically laughed at when asking about a loaner or rental. We ... Read More DealerRater - Nov 19, 2024
Excellent staff, excellent service, and fantastic vehicles! We bought a Sorento 3 years ago and love it so much and had such great maintaince at Cartown KIA that we just bought a Niro.
Did not honor the price they agreed to and signed off on. Finance Director withheld breakdown of costs from me (he gave me a USB drive with documents, even though he was sending docs to his printer), so I didn't see an unauthorized charge for about $600 that I was never informed of when I made the deal, which was only supposed to add taxes, title and license. I asked for refund of unauthorized charge but was refused. Be prepared to pay surprise add-on costs if you want to do business here.
Everyone is always very nice and helpful. I was there for an oil change and it never takes long.
I had both good and bad experiences when I purchased a used car in May 2024. I got a car I like, and the people on staff were pleasant. They sent me home with the purchase contract on a flash drive, which I could not get to work. I went back a month or so later and asked them to print the information on the flash drive. They did so. I saw a line item called Special Benefit Package priced at $598. I asked the person who printed the contract what that was, he said he didn't know. Three months after ... Read More DealerRater - Nov 3, 2024
Chris Brown was an outstanding representative of KIA. He worked diligently to get a car and price that worked for me.
We came to look at a forte GT-Line which we saw online. It was small and difficult to enter and exit. Chris persuaded us to try the soul. Despite not caring for it's appearance it was functional, easier to enter and exit and surprisingly well equipped.
Always professional, fast and clean. Im always treated with respect and given quality service with plenty of timely feedback.
Excellent service! Anthony did a great job explaining what need to be done and kept me informed on status of work
Nothing but professional! Ben took great care of us and got us exactly what we wanted.
It was a great experience with great employees all around I would most definitely recommend
Great service adviser, quick turn around on recall fixes. Repairs done quicker than expected. Was kept informed at all times. Would have been five stars but first time ever visiting.
We purchased our Kia Sedona at Cartown Kia in Nicholasville. Ever since we have had it we have only had it serviced with them. They are ver pleasant to deal with and they take care of our service needs at our regular oil changes, recalls or any service needed. They usually complete the service with a courtesy car wash which I love.
I was well received at my visit on Tuesday. Everything was clean and service was efficient.
Great car buying experience. Chris Raynor was a great salesman to work with and was very helpful.
Derrick was very friendly and took his time giving me all the details. I would fully recommend Derrick Millar to purchase a vehicle from
I always get wonderful service from the Nicholasville Kia. They do good work and the staff are friendly and professional. It’s nice to know that some places still know what good customer service means.
Anthony was very helpful , explained the process very well on the oil consumption thing , all was good
Excelente atención. Muy profesionales el servicio rápido. La sala de espera limpia y ordenada. Recomendado.
I worked with salespersons Derrick Millar and Chris Brown. I appreciate that they let me look at various vehicles without trying to choose for me. They let me ask questions and then replied with informative answers and not as salesmen. I appreciated that.
Great staff and experience. Very personable. This is our 3rd vehicle purchase with Car Town KIA!
For more than ten years I have been coming to Car Town KIA in Nicholasville. They always treat me well. They are thorough when going over the routine service with me. They are also quite helpful in advising me when best to replace tires, belts and such. This visit was no exception. They were quick to perform the routine oil change and other service and returned my car to me cleaner and shinier than when I pulled in. I look forward to coming here for many more years.
My sales person was great to deal with. Chris Brown explain all about the car. The staff was friendly.
This is one of the worst dealerships I’ve had the displeasure of dealing with. The service department is abysmal. They have no communication skills. Their technicians and advisors have no idea what they’re doing. Whoever responds to their countless one star reviews uses the same generic response over and over. They will not reply to your e-mails or phone calls. Do not shop or get service here. You will regret it. We have a 2022 Kia and every time we’ve had it at this dealer it has been a fiasco. Bunch of liars.
They were very professional. They were not pushy and helped us find the vehicle we were looking for. Justin Chaney was very knowledgeable and helpful.
It is very clean, professional, while having a very comfortable feeling about it. Pleasant visit each time.
Excellent customer service! Ben was so helpful and made our buying so easy! Will recommend!
Friendly sales people. Chris Brown done a great job explaining everything to me about my purchase, the leasing process was easy, and I got the car I wanted.
I love this dealership and the staff. I have purchased several vehicles from Car Town Kia over the years and they have always taken care of me and exceeded my expectations.
My salesperson Ben was awesome. I couldn't have had a better experience. He went over everything with me to where I could understand. For example the pros and cons of a used vehicle vs a new one. He was very professional and kept his word on everything. I really enjoyed my experience with everyone at Kia.
Every person we met at Kia tonight was very helpful with the process of buying a car. Chris Raynor got the ball rolling and did an excellent job
I was super nervous to go in and buy a new car. DJ made the experience a breeze and helped me find my perfect car.
Trained salesman and staff. Clean orderly showroom. Need snacks and bottled water. Good display of cars in showroom. My vehicle was prepped well. They worked hard to get the lowest interest rate.
I was 30 mins early and still took close to 2 hours for oil change.
This review is not about the product, but rather the people. The people are friendly and what I'd describe as typical sales people. There is some pressure to make a purchase, perhaps before you're ready to do so. The good news about the pressure is that if you know what you want - you have some negotiating power and there's a chance you will get it. For me, the most disappointing aspect of my shopping experience was the knowledge of the employees about their products. I asked A LOT of questions, and didn't always get answers ... Read More DealerRater - Aug 22, 2024
So far so good inventory was great all the employees were really nice have to wait and see about service department
Very friendly and helpful customer service. Always willing to answer questions. Great place to go.
Pencil wipped multipoint inspection. Nothing to report, I was told (all green). But driver side front turn signal out and battery terminals corroded.Were my breaks or anything else even checked? will never know.
From when you first pull into there lot we were greeted, to our salesman Justin who help with making this experience pleasant, and to Alex who knew what we wanted and making it happen, Brandon In finance who would explain everything twice if we needed it, the whole team was all some.
Everyone was friendly, Chris Brown did an amazing job getting my daughter in her first car and the process was smooth and quick.
Everyone at the dealership was very respectful, and helpful! Chris was a very personable sales man and help to get me in the vehicle me and my family wanted for the price we wanted!
The sales representative, Derek Miller was wonderful. He was professional and led us through the process efficiently.
I recently purchased a car from Car Town Kia and had an outstanding experience. Special thanks to my sales person, Tyler D., who was knowledgeable, attentive, and went above and beyond to ensure I found the perfect vehicle. He promptly resolved a perceived slight, showing exceptional dedication and professionalism. I highly recommend Car Town Kia for their excellent customer service and commitment to satisfaction!
Excellent service. Nice waiting area. Enjoyed the coffee. Chris was helpful and took care of us. See you next time.
I took my KIA Soul there to have the anti theft device put on and fix 3 other recalls on my car. This place was so clean, the staff was very kind and ensured me that my car was in good hands. Initially, I was going to have to leave my car there overnight so I had my husband take it and drop it off. As soon as my husband dropped it off I got a text from Payton who was my KIA Advisor, she stated “Hi! This is your advisor Payton at Car Town Kia. Let me know if you ... Read More DealerRater - Aug 3, 2024
They have treated me horribly. Extremely sexist towards women. They treat me like I don’t exist and this is just my husband’s car. Will not return phone calls. I have messaged them many times and no real response. Please avoid them. They are awful.
Friendly, timely service, clean areas. Explained everything that was done during my service on my car.
Had a very pleasant experience in selecting my new vehicle. The staff went out of their way to accommodate me and did everything they could to see that I was satisfied with my purchase.
I recently had an outstanding experience with a KIA dealership, and it significantly enhanced my positive perception of the brand. From the moment I walked through the doors, the staff was incredibly welcoming and attentive. They took the time to understand my needs and preferences, ensuring I felt valued and heard throughout the process. The sales team was knowledgeable and transparent, providing detailed information about various models without any pressure to make an immediate decision. They offered valuable insights into the features and benefits of each vehicle, helping me make an informed choice that suited both my lifestyle and budget. ... Read More DealerRater - Jul 30, 2024
Peyton has been more than professional and helpful in the repair of my vehicle . As always as a good resource for me.
Professional. All staff are very polite and attentive. Nice, clean dealership. I event got a complementary car wash!
Bought car here 13 years ago and all that has been done to my car has taken place at this dealership!
Making the appointment took a bit of work, but once that was done the service department took care of the car quickly and efficiently while I waited. They finished sooner than expected, which was pleasant.
Our first experience with this business, and it is the worst I have ever seen. They have had our car for 10 days at this point. There was a software problem with diagnostic and ordering parts at first; we were patient. The part arrived 3 days ago, and was supposed to be installed that day, but we are still awaiting the car and/or any response to texts and calls. Will avoid this business at all cost and will warn friends and family to go elsewhere.
I was met with smiles and helpful faces. Chris done a great job keeping me informed on my car.
I recently had my 2024 Kia Forte GT Line serviced at Car Town KIA. Payton, my service advisor is the best. My wife and I was treated very nice and got very prompt service.
The staff was professional and greet you on the lot. My time there wasn’t long at all. The environment is warm, cozy and welcoming. This is my 2nd experience with Kia and I will be getting my next car at Kia. Kia cars are sporty and the performance is phenomenal. Easy on the gas.
Car Town Kia has been very helpful with getting my car worked on in a timely manner. They are always friendly and accommodating. I definitely cannot say the same of other Kia dealerships. I drive 2 hours to this dealership because my nearest one is incomparable to Car Town Kia.
I took my van in for service yesterday and was highly impressed with the service that I received. Everyone was friendly and professional. I was in and out in less than an hour. They even washed my van before returning it to me. It is the little things like that, that make people want to come back to a dealership. Chris in the service department was patient, and kind and answered all my questions. The waiting area was very clean and comfortable. They also have refreshments for their customers. I highly recommend Car Town Kia.
Very courteous service. Great explanation of the process and some extra details regarding my vehicle.
Great service. Comfortable lobby. Will be back soon to complete my needed repair work. Thanks.
Car Town Kia USA is the absolute best car dealer I have ever worked with. My last 3 vehicles were from them and I truly loved my Kia Soul and I traded it for a Kia Sorento, big mistake. I did not like the Sorento at all!!! I then traded it for a Telluride and I love it!! They have the best customer service, the best salespeople ever! JP Hunt made his first sale to us. And now he’s the general manager. We made up our minds that we’d never do business with anyone else again. Then there’s ... Read More DealerRater - Jun 3, 2024
Very pleasant experience. Went like clockwork, and the buying process was painless. Everyone I dealt with was very friendly and helpful. Happy with the car I bought.
First time service was excellent. In and out quickly and Payton was very helpful with info on the service department.
They were able to get my car in fast diagnose the problem and replace my engine
Clean dealership, good management that are knowledgeable and easy to talk to. Many cars to choose from
I bought my car there and I love it. The service was ok. I had to have my transmission replaced but I made an appointment for diagnostics and a full 54000 mile check. I didn’t hear back from them at all for almost a week. I had to call several times to find out about the transmission. They got it done in a few days after I called. I only got an oil change instead of the full check over though that I had the appointment for. Idk if they just didn’t want to do anymore or what.
Employees worked very hard to help me get the best deal on the car I selected. I am very happy with my purchase!!
We like the selection of cars, but sometimes the service is slow. I like that the service department checks everything on the car even if it's just an oil change. Peyton was very informative and friendly.
Excellent- promptly greeted by a very kind, friendly man named Mike (Powers, I think?) He got my car right in and it didnt even take as long as he said it would! (Always a good thing) Got it back with a car wash to boot - nice touch!
There was a circumstance that unexpectedly occurred after a recall was corrected. They willingly got it back in immediately and corrected it. They were extremely accomodating!
Chris was very attentive and accommodating! I was running late and he stayed behind to make sure I received my paperwork.
The customer service was amazing. They got us the best deal and were very fast!
Anthony L was my service advisor he was outstanding very knowledgeable about Kia cars. Answered all my questions. Was very professional and polite made me very confident in the service I would get in the service department. I could not have asked for a better experience. Also the courtesy driver (Larry?) was also extremely polite and courteous and made sure I got where I needed to be in a timely manner. I can not say enough good things about my experience with Car Town Kia service department.
Clean environment, all staff are friendly and seem to have good knowledge of their products. However, I must reiterate that your phone system is the worst I have EVER dealt with.
Always helpful! Wouldn't buy a car anywhere else! Service is always top notch! Love this place
My service advisor today was Payton and she was very good. She went over everything very clearly. They were very quick too. The only negative was that the paperwork indicated that they placed a new service sticker on the windshield, but when I looked, it wasn't there.
Had my routine oil change today. Mike took 5 star are of me. Answered all my questions. Rey knowledgeable. Helpful. Totally amazing.
Have always been available and respectful every time we contacted them! Very clean and presentable waiting room! Service is always fast and reliable
Very prompt, professional and efficient service and service writer, even with construction ongoing. Thanks to all
Oxmoor Toyota
Jorge was such an amazing help with me and my father purchasing a vehicle yesterday. I would recommend him to everyone buying a vehicle at oxmoor toyota!
Jakub Fiarcloth was my salesman, he did an outstanding job of being courteous and knowledgeable. He definitely made buying a car a breeze!!!
Cory is honest and easy to work with!
Darrell was very easy to work with, helpful and professional.
Susan and I are very pleased with the service that Mr. Darrell Coffey provided on our purchase of our new Camry.
Corey was a great and very extremely helpful
Jakub Faircloth was great to work with! Highly recommend him!
Excellent experience with Cory he is a tremendous employee at Oxmoor
Cory was very good to work with
Hi guys! I just wanted to stop and leave my comment about the excellent experience at Oxmoor Toyota thanks to Jorge Rodríguez. He was very professional, kind and patient throughout the process. He answered all my questions clearly, without pressure and always looking to help me find the best option for my needs. His customer service was excellent and made me feel comfortable and well informed every step of the way. I recommend Jorge Rodríguez to anyone looking to buy a vehicle at Oxmoor Toyota. Thank you very much for the great service!
Very good experience. He’s taken care of my whole family with car shopping
Darrell C. was great to work with and made the experience seamless!
Labed is very responsive if you call or text...Very polite & helpful..would recommend highly...thank you for everything. I'm very happy!!!
Cory was outstanding to work with. I went with my daughter to help her buy a car and the experience was much better than expected. Cory answered all of our questions, found several cars that met my daughter’s needs in the price range we asked for. Pleasant and professional if you’re in the market for a Toyota I highly recommend speaking with Cory.
Cory at Oxmoor Toyota was amazing!! Go see him!!
This past week I worked with Tommy to purchase my new Toyota Camry. Not only am I very happy with my new vehicle, but working through the process with Tommy was fantastic. I am glad that I came to Oxmoor Toyota and will share with anyone I know who is interested to purchasing a new vehicle... to head that way! Give Tommy a bonus! 🙂 THANK YOU!
I had a great experience finding my new Corolla cross; Cory Morris was incredibly helpful and informative. Highly recommend asking for Cory when you go to oxmoor
This was the best experience I have had at a dealership. Hawkeye was friendly, not pushy and helped me get what I was looking for. Thanks for making my experience great!
Had a great experience here. Our salesman, Quinn (Hawkeye) was the best! We bought 2 trucks at the same time!
(Translated by Google) I bought my car three months ago from Alberto Ramos and I'm incredibly grateful for the service and attention he provided. If I had to buy again, I would definitely choose Oxmoor Toyota. (Original) Compré mi carro hace 3 meses con Alberto Ramos y estoy super agradecida con el trato, el servicio brindado y todas las atenciones. De forma general si tuviera que comprar nuevamente sin lugar a dudas sería con Oxmoor Toyota
(Translated by Google) Excellent service, especially from the seller Alberto. 100% recommended. (Original) Excelente servicio en especial el vendedor Alberto 100 % recomendable .
3rd time getting a car from Labed Al Saadi!! Great sales man, no pressure and very understanding plus got us the best deal we hope for
Diego was excellent to work with - he was no pressure, attentive, and listened to our needs. Overall, this was one of the best car buying experiences we’ve had. I’d recommend giving them a visit if you’re in the market for a certified used car.
Joe at Toyota was excellent! He did a great job helping us and was genuinely nice and considerate the whole time. He’s a straight shooter who made the process easy and honest — exactly what you want when buying a car. Highly recommend!
(Translated by Google) I want to express my sincere gratitude and appreciation to Alberto Ramos for the excellent service he provides to his clients. Throughout the entire process, he demonstrated a high level of professionalism, honesty, and transparency, explaining every detail clearly and in an easy-to-understand manner. His friendly, respectful, and balanced approach inspires confidence from the very beginning, making the shopping experience much more comfortable and secure. Furthermore, he was always willing to help, answer questions, and guide the client through every stage of the process. Without a doubt, I recommend Alberto Ramos to anyone seeking serious, professional, and ... Read More Google - Jun 13, 2026
Diego was great to work with!
(Translated by Google) Excellent customer service, immediate resolution of any situation, and very friendly. My personal recommendation is that you contact Alberto Ramos for anything you need. Thank you for your work and attention! 💪💪💪🙏🙏🙏🙏 (Original) Excelente servicio al cliente,resolución de cualquier situación al momento,amabilidad y mi recomendación personal es que cualquier cosa que necesites contacte a Alberto Ramos,gracias por tu trabajo y atención 💪💪💪🙏🙏🙏🙏
(Translated by Google) Excellent work by my colleague Alberto Ramos, very good service and excellent attention, very pleased and highly recommended. (Original) Un excelente trabajo del compañero Alberto Ramos muy buen trato y una excelente atención muy complacido y súper recomendado
Waited on by Labed Al Saadi and he was very nice and professional.
I had an excellent experience working with Alberto Ramos. From the very beginning, he provided outstanding customer service and went above and beyond to help me find the right car. He was professional, patient, honest, and always willing to answer my questions.
What impressed me the most was how much he genuinely cared about helping me throughout the entire process. He made everything easy and stress-free, and I never felt pressured. His attention to detail and dedication to his customers are truly exceptional.
If you’re looking for someone trustworthy and knowledgeable to help you purchase a vehicle, I highly ... Read More Google - Jun 12, 2026
(Translated by Google) Thanks Alberto for helping us get this amazing car! You're a star, you have so many skills and you're so well-prepared, it's clear you love what you do. See you soon for the next car in December! 🫡 (Original) Gracias Alberto por ayudarnos a obtener este maravilloso carro eres un crack tienes muchas habilidades y estas muy preparado se nota que te gusta lo que haces nos vemos pronto para el proximo carro en diciembre 🫡
Was helped into a new Camry by Josh Saltsman on Monday. Figured out a XSE Camry was the best fit for my needs. Will be back for service to get the full benefits
(Translated by Google) I had an excellent experience with Alberto Ramos at Oxmoor Toyota. From the very first moment, he provided exceptional service, always being kind, patient, and highly professional. He took the time to answer all our questions and ensured the entire process was clear and stress-free. His dedication and commitment to his customers truly make all the difference. If you're looking for someone honest, attentive, and willing to help you find the perfect vehicle, I definitely recommend Alberto Ramos. Five-star service!
(Original)
Tuve una experiencia excelente con Alberto Ramos en Oxmoor Toyota. Desde el primer momento nos ... Read More Google - Jun 12, 2026
(Translated by Google) Excellent service from Alberto Ramos, who assisted me throughout the entire purchase process with outstanding quality and professionalism. The purchase was tailored to my specific requirements, and he provided the service I was looking for. 100% recommended. (Original) Excelente servicio por parte de Alberto Ramos quien me atendió durante todo el proceso de compra con excelente calidad y profesionalismo. Una compra echa a mis exigencias y el consiguió el trato que buscaba, 100% recomendado.
(Translated by Google) I can only give 5 stars, but Alberto deserves more. Excellent service; he helped us with everything and guided us through the entire process until we got the car of our dreams. 100% recommended! (Original) Solo puedo dar 5 estrellas, pero Alberto se merece más. Un trato excelente, nos ayudó en todo y nos guió en todo el proceso hasta obtener el carro de nuestros sueños. Recomendado 100%!!!!
(Translated by Google) My experience was wonderful; it was a pleasure to have chosen this agency. Their staff is highly qualified and, above all, very transparent. I was assisted by Alberto Ramos, and it exceeded my expectations. Thank you so much for everything. I recommend them to anyone looking to buy a car. (Original) Mi experiencia fue maravillosa fue un placer haber escogido esa agencia su personal muy calificado y sobre todo con mucha transparencia fui atendida por Alberto Ramos fue mas de lo q esperaba muchas gracias por todo lerecomiendo a quien quiera adquirir un carro q los visite
Salesman Jakob was great. Nice guy, patient with me as I was looking over buying options, but bring a calculator with you. Lots of numbers “play” by manager (Andy Norton)…I know it’s on buyer to review paperwork, but lots of pressure to ‘make a decision’ and spend LOTS of money since cars are so high $$ these days and these guys do this everyday. Would have liked to know car was a smokers car (they prepped with ionizer I’m sure) but after I got car home and first time sitting in the sun brought the smoke smell back…... Read More Google - Jun 11, 2026
Very helpful and welcoming
The person who attended very friendly and very professional ( Jakub Faircloth )
We had nothing but a great experience at Oxmoor Toyota. Every employee who worked with us was pleasant, friendly, and approachable. Quinn was our sales guy and he did a great job communicating and answering all of our questions. He made the car buying process a little less stressful and we appreciate that. Overall I would recommend Oxmoor Toyota to anyone who is looking for a new car.
Car purchase went very well. Found a car online then went in test drove it and bought it. Our salesman Jakub Faircloth was very helpful in getting the car for us.
Carlos Reyes was great Help me and gave me great deal
Josh Saltsman helped me with my new Rav4 purchase, thank you Josh!
Carlos Reyes was great
What a great experience. Ask for Cory Morris if you want top notch service! He knew all the answers, treated us respectfully and took great care of us while we were looking for our 1st Toyota. He made sure to find a car that checked all our boxes. We will definitely be recommending him to anyone looking for a Toyota. Oxmoor Toyota has the biggest selection of all the dealerships we checked out.
Carlos Reyes was amazing!
Our sales representative was Dacoda T. Our daughter was under a tight time constraint and a limited budget needing to purchase her first car on her own. Dacoda helped her narrow down her options and didn’t try to talk her into more car than she could afford. He found her a good used RAV4 that she really likes. We’re from Southern Indiana and super pleased with Oxmoor Toyota. This is the 2nd car our family has purchased from Oxmoor Toyota. It was worth the drive across the river and once again they came through for our family. I’... Read More Google - Jun 8, 2026
We had a very pleasant transaction with Jakub. He was easy to work with and was very fair in negotiations.
We just completed a fairly complex two-car transaction. Our salesman, Jakob, was very professional and communicated well. All the managers on duty did a fine job also. We were in and out quicker than expected & fully satisfied.
Cory Morris helped out a lot with planning on how to pay for the car of my dreams. He is a great man and very easy to talk to. I would definitely recommend him if you are nervous or not sure how to plan out the payments.
If you are looking for a Toyota, Frank Ready at Oxmoor Toyota is your car expert! We just picked up our 2025 Rav4 (7,000miles). Im so excited!! Frank is very knowledgeable, patient and very thorough from the moment we stepped on the lot until we drove off with our new addition to the family. He made this typically very stressful experience VERY comfortable, no pressure and actually fun. I really appreciated his patience. We had THOUSANDS of questions, test drove several vehicles, and again more questions. Back story: My 2009 Venza, coincidently purchased at this same dealership in 2010 still working great mechanically, ... Read More Google - Jun 5, 2026
Cory Morris found me the Highlander I wanted and made the whole purchase process go very smoothly. Cory also arranged a session with a tech specialist to walk us through all the technology in the vehicle. I highly recommend Cory and plan to purchase my next vehicle from him!!
Carlos made buying a new car SO easy! I had to get one that wasn’t even built yet and he kept me updated the whole time until I got my keys in hand!! Definitely would use him again 😊
I was a loyal Oxmoor Toyota customer for years, but my last experience destroyed that trust.
I went to the dealership to discuss leasing a vehicle. After hours of sales pressure and sales tactics, I found myself in the finance office being told I was purchasing a vehicle instead. I voiced that I had only been discussing leasing a vehicle and their response was to the effect of telling me I should be happy because I am now a car owner. By that point, I felt exhausted, confused, and trapped in a process that had taken an entirely different direction ... Read More DealerRater - Jun 4, 2026
Carlos was amazing with speedy service. Love my new car!
I recently worked with Dacoda at Oxmoor Toyota to purchase a Camry. He was wonderful to work with; not pushy at all, answered all my questions, was available to answers questions after I left the lot... just an all around good experience. I will shop with Oxmoor Toyota again and definitely asking for Dacoda when I go.
We had a great experience working with Cory Morris at Oxmoor Toyota to buy our new RAV4! He listened to what we wanted/needed, was honest and upfront throughout and really seemed to have our best interests in mind. He kept us updated throughout the whole process without being overbearing and made sure to answer all of our questions. We would easily work with him again in the future!
Jakub was super helpful with setting us up with the GR86, very easy to talk to, answered all of our questions, and gave great recommendations. 10/10
My experience with Cory Morris at Oxmoor Toyota was great. I reserved a vehicle in transit and throughout the entire process from reservation to taking delivery he was nothing but helpful, communicative, honest, and fair. Highly recommend!
Jakub Faircloth was patient answering my many questions and helped me locate and order a new Toyota. Thank you, Jakub, for all the help and the smooth transaction!
Frank was super helpful. Would recommend. Super friendly. Would come back again.
Cory is excellent salesman! Very thorough in explaining all the intricacies of buying a car! He sold us our last car and we were so pleased we asked for him again! He is not a high pressured salesman and quickly explains anything you may have questions about! Highly recommend Corey at Oxmoor Toyota!
Super nice, very easy and simple process. Got me a great deal.
Jakub Faircloth did a GREAT job getting the vehicle I wanted with all the requests I asked! THANK YOU! I will send everyone I know that wants a new vehicle straight to YOU
Great job quick
Great place to buy a car Honesty and integrity ...they do what they say ...love my 2026 4 runner
Frank is the best.
They helped get into the car I wanted with out much credit or money down..
I had a wonderful experience at Oxmoor Toyota. I was helped by Michael Morris and a couple of his colleagues. I came in knowing what I was looking for, was able to test drive the vehicle I had selected, and also trade my old ride in. The dealership "games" (which is to be expected anywhere) were kept to a minimum and I walked away with a great deal. Thank you all so much!
Jackson Robbins helped us and was great
Jakub was great. Patient with negotiation and helpful throughout the process!
I am elated and estactic to have such a great salesman. You went above and beyond what I expected from a typical car salesman. God bless you and thank you.
Kenny at Toyota Oxmoor was awesome to work with. He was super helpful, easy to talk to, and didn’t pressure us at all. He answered all our questions and made the whole car buying process really smooth and stress-free. We’re really happy with our purchase and glad we had him helping us. Highly recommend asking for Kenny if you go there.
Frank was very helpful. He made buying our sequoia easy
Carlos was our salesman. He worked a great deal for us and coordinated the meeting with the finance piece perfectly. Very personable and helpful! Did not take long to close this deal!!We would give Carlos more stars than just 5!
Just wanted to say Cory Morris was very helpful, courteous, and did a fantastic job on getting me the car I wanted. As soon as I stepped in the door he was there to greet me and ask me what I was looking for. Cory was straight to the point and did everything he said he would. I would definitely recommend a friend or family member to Oxmoor Toyota. I love my new ride...
(Translated by Google) I've been a Toyota customer for years and their work is truly exceptional. I highly recommend Carlitos; with his help, you're guaranteed to get the car you want. 😍 (Original) Llevo años siendo cliente de toyota y es muy especial su trabajo les recomiendo mucho a carlitos con su ayuda te dan el carro SI O SI ..😍
Great experience and easy to work with
Chris Copeland is really good at what he does and he makes it fun sitting and waiting around.Fantastic experience!
Chris Copeland at Oxmoor is Awesome to work with. Fantastic knowledge and no pressure sales. Great experience
If you are looking to buy a car at Oxmoor Toyota, ask for Camden Peters. I appreciate how I was treated by Camden and he answered my questions better than I could have hoped. I have been a Honda buyer for 30 years, but because of the way I was treated by Camden when buying my Toyota, I will buy my next car from Oxmoor Toyota from Camden Peters.
Carlos Reyes at Oxmoor Toyota was a great salesman and very friendly and professional and helped me find a great car that I wanted. Pleasure to work with him!
Kenny and Mike were great help with what I needed, and very kind
Chris Copeland is an AWESOME salesman!! Made my car purchasing nerves go down a lot! Very reassuring and a personable guy. I WILL be coming back next purchase and bringing friends/family!!
Cory Morris is wonderful! We bought a new Toyota Sequoia that was built and delivered. He communicated weekly to keep us informed, until it arrived.
Carlos Reyes was awesome helping us with our RAV4 We appreciate his help.
I had an outstanding experience with advisor Madison at Oxmoor. I was interested in a vehicle that just had stock photos on the website, and she went out in the pouring rain to take photos and videos for me. She also answered many questions about specs, pricing and features. I really appreciated the willingness to provide information and transparency throughout the process.
Oxmoor Ford Reviews
Staff were friendly and efficient. Handled the work promptly and communicated throughout the process. Very easy and will bring my car back in the future if needed.
-Asked for oil change and visual check of tires and suspension. -Oil change was fine -there was no mention of the tires or suspension inspection. -I had to ask the cashier about the tires because I hadn't seen my advisor or gotten a reply to my texts. -2 tires were in critical need of replacement. 2 tires having more severe wear is indicative of a suspension issue. -I took the vehicle to another shop the same day after picking up at oxmoor and the other shop immediately identified visually obvious suspension issues that are being fixed. -I lost confidence in ... Read More DealerRater - Jun 23, 2026
Efficient and smooth execution of the scheduled service at Oxmoor ford in Louisville K.Y.
Was treated right away by Ahmed. Made the process very simple and easy. Very happy
Very friendly, easy to work with. Made the process very simple to navigate. Overall great service
Drop off and Service was fast and easy. Work was good and will continue to use Oxmoor for service needs.
Everything was perfect. They started work right on time and finished everything quickly and efficiently.
From when we first arrived, we were pleasantly greeted by Kenneth whom made himself available to meet our needs from the get-go, and this was a first for us during any visit to other dealerships. Certainly speaks volume about the attention Oxmoor gives their customers and of course was very appreciated. We came with some hard set deal breakers and feel Kenneth, Erik, and the team were able to accommodate what we needed to make this vehicle purchase happen. Even after the purchase Kenneth went out of his way to clean and fuel up the truck and even showed me ... Read More DealerRater - Jun 21, 2026
It was fine. I was disappointed that they did not wash my car like they usually do.
I got a lot of compliments on how on nice my truck was from the second I pulled in.
Did a great job in a very timely manner. Very appreciative of them taking care of my needs and keeping me informed.
Robert did a nice job. No waiting around. Did deal over the phone. Walked in direct to sales office, signed and left in less than 30 minutes! My preferred way of buying a vehicle.
Tremendously professional staff. Motivated but by no means pushy.
Very quick Gave a quick diagnosis for my car and got it back within 2 days
Friendly, timely and reasonable prices Dante was professional and the service was prompt. Nice waiting area
She was extremely responsive and was an excellent communicator. She was extremely responsive and was an excellent communicator.
This dealership has sky high rates. $220 an hour for labor is outrageous. The advisor did answer all my questions. Page 1 had a statement that read “may need service in the future”, but I I have no idea what that may be. Page 2 was not included when handed to my friend. I surely hope that there are other dealers that charge less than $220 an hour for labor. The service was ok, but I will not pay outrageous prices. Quality of service is important, but so his labor rate!!!
The dealership got me in for the recall repair quickly but could have been more clear about the timeline. I said ASAP was great but was urged to make a specific appointment which was 7 am on Friday. I was told Daron would call me soon at 11 am on Friday and then did not hear from him until Tuesday morning and got the car back on Wednesday. Communication would have been helpful for planning purposes for my loaner car. Thanks!
On time got it done in the time he told us. Everyone was so nice
Service and courtesy were excellent. I would go back if I needed to. Would also recommend.
Service department has outstanding customer service, quick turn around for my vehicle and great prices.
The staff at Oxmoor Ford are excellent and I always have a great expeience, I would like to recognize Jeff at the service department, he is always pleasant, professional and friendly. Thank you Jeff, looking forward to my next visit.
The experience there was excellent it was more than I expected to work was done in a timely manner and very professional
Brandon was my interface with the dealership, and it ran very smoothly! I'm very particular about my Bronco, and Brandon worked with me to address multiple concerns!
Everyone was very helpful and things went smoothly ! It was a great experience !
It was my fourth time to the dealer on addressing the same recall on my f150. Now there is another new recall. Every time my truck have been in oxmoor workshop for over night. It has been like this since 2025. It is never fixed. I was told ford tech are contacted in this regards and will get back to me. Instead I have to set up yet another appointment and outcome is the same, "No fix".
First timer. Very nice & helpful. Speedy service had me in and out the door happy.
Excellent service at Oxmoor Ford! I came in for an oil change, and George did an outstanding job. He was professional, friendly, and made sure everything was done quickly and correctly. Highly recommend asking for George if you visit Oxmoor Ford!
The valet service is a great and convenient idea. I was impressed by how quickly the service was performed and the vehicle returned to me.
This dealer ship has helped me pretty good. They helped me get a better rate for me to get a truck. And they helped with the recall on my truck and didn’t have to take it to the dealership.
Quick, Efficient Service. Knowledgeable salesman very easy to work with. Vehicle was ready for me to test drive when I arrived.
Great team to work with! Fast, courteous and the work was spot on. Thanks Oxmoor Ford.
Went in for recall. Everything wasctaken care of. I have 2 more recalls to get done.
Friendly and helpful. Reaches out anytime there's a concern and helps take of it on his side so there's no issues.
Setting up an appointment was awful. No one answered the phone for 2 days then I called the sales department and she put me thru to a different number, at least then I could leave a message. I received a call back quickly, she made an appointment of which I received a confirmation but the next day I received a text saying my appointment was 1/2 hour later then the next week a day before my appointment it was changed back to the original time. Then they day of Dante calls me an hour before the appointment wanting to know if I ... Read More DealerRater - Jun 15, 2026
After being told the vehicle was ready, the keypad hadn't been fixed when I arrived to pick it up. I also found out on my own that the B pillar trim piece that was being repaired was under recall, and that was never previously communicated to me. I was told I still need to pay for the repair despite the recall. Additionally, the sway bar replacement did not remedy the front end popping / clunking sound that the vehicle was originally brought in to diagnose and repair. So I spent $1,200 and one problem was fixed and the other problem is ... Read More DealerRater - Jun 15, 2026
Go getter- honest-- had answers or sought answers. I recommend him as a soon to be top salesman
Everyone was awsome. The salesman recognized me when i came after not seeing for years. That makes you feel important.
So kind and informative!!! I'm not sure the guy's name I spoke with but he has a 2 door bronco and mustang he just got! Super nice guy and full of important information!!!
Quick, efficient and knowledgeable Was friendly and took the time to answer my questions before I left
Phone contact was friendly and helpful. They were obtain service appointments promptly. Texting regarding the progress of work completion was dependable and efficient. Overall, the work was efficient and the price of labor was quite fair.
It was good but was not told the labor charges for the service. Was Was Quoted a price and bill was different
I was very happy with Daron keeping me up to date on my car. Great Job!!!
Made a deal we could work with and worked hard to meet our budget Excellent
The dealership is very accommodating and my service advisor (Dontae Smith) is second to none ... knowledgeable, professional and personable!
Quick communication and on time to pick up Everyone who helped with pick up and delivery was also very nice
He was ready to help me out in a quick manner and was able to answer the questions I had with ease for me to understand. Always a good experience coming to ford
Good. Thank you Very good and fast friendly. Thank you again Thank you a lot
Very nice and helpful throughout the whole process Helped me with any questions I had and notified me of promotions
Prompt service while driving in, dealer techs spent time diagnosing and finding issues, repaired all items and explained to me in detail other possible issues.
Not the same dealership from 6 years ago and that’s a great thing. The sales people there actually want your business and work tirelessly for you. I experienced the most professional customer service from them out of all my car purchases. I can’t stand buying a new vehicle. But Oxmoor made it as efficient and transparent as possible. I left with my dream truck. Thanks y’all!
Service was performed exactly as required. Everything was fixed. I would recommend Oxmoor service to other Ford owners.
The person was nice no problem with him but the issue was not resolved The issue was not resolved
Good price, based on prior dings, poor prep computer fault not fixed inconvenience to me. Good financing.
Phoned in to inquire about a first vehicle for my daughter. Breanna made my appointment, and when I got to the dealership, She introduced me to Connor, who had two vehicles ready to test drive. My daughter chose after testing both. We did the paperwork and concluded business in a two hour time frame. Thanks to all involved.
Great place friendly professional people. Jason was super welcoming helpful.
Very helpful , no pressure, patient , kind Austin as well as mngs were very help willing to answer all my questions, listened to what I needed and wanted. Did not try to pressure me they were all great to work with
Ashley was good to work with. I am taking another car to her. Thank you
Jeff VanBuskirk is a shining light in the automotive service industry. He kept me updated all throughout the process and made sure my Ford was repaired/serviced correctly after Tri-County Ford damaged my vehicle. I will be frequenting this Ford dealership from now on. Many thanks to Oxmoor Ford and Jeff!
Everyone especially Dontae Smith are every polite and try hard to work me in Professional
Wonderful service. Got our vehicle back to us quickly Always takes great care of our vehicles
Got our vehicle in and completed very quickly. Always takes great care of our fleet vehicles
Straight forward and pleasant Accommodating straight forward pleasant very respectable made me feel safe that's the work being done is good.
Excellent service department! Treats customers well Timely service and quick turnaround Very nice and thoughtful employees
Jeff went above and beyond and rectified damages caused by another Ford dealership. I have praised him and the team at Oxmoor on Google. Many thanks Jeff!
I was able to call ahead and make a appointment. They were ready for me upon arrival and finished in the timeframe that was estimated when making the appointment. All work was done 100% and to my satisfaction.
I like the staff and the mobile service, they called me for a recall on my truck, came to my home and fixed it
Skid plate fell off after the following day. Skeptical of other services they provided. Will not be coming back.
Eduardo (Eddie) was spectacular. He made the whole buying process as smooth as can be. Truly the best I’ve experienced by far. Whether it was the warm welcome when we met, covering different cars/specs/engines, or overall hospitality. Truly an artist at work who deserves a promotion as well.
Easy and simple if you are looking for a specific they will find a way but if you are open to anything they will guide you to your needs.
By far the best experience I’ve had buying a car. Everyone was pleasant and respectful making the car buying experience simple and stress free. George was absolutely amazing!
Excellent dealership and service department. Brandon was great. I also spoke with Robert about a possible tradein/purchase of a new vehicle. Super helpful as well
We managed to BUY 2 vehicles Conner was first to greet us and was very honest. Great salesman in the works
Quick and easy. They were quick and nice. The car is doing well after! Cool
From first call to learn process and schedule work I was met with courteous, knowledgeable people with a focus on customer satisfaction.
Very patient with me after the times wasn’t aligned for me to pick my car up.
Fast and friendly professional, honest, and made the entire process smooth and stress-free. They even cleaned the car.
Very professional and responsive The dealer communicates well and proactive with a recall and came to my home with their mobile tech service. Eric was on time and communicated clearly what was being done and finished on time. Great experience
Very courteous followed up with me. The only thing that I wish could've been changed is that it took five days to have the Rocco looked at so overall it took a week to get it back to me, but Brandon was good and the managers did give me a call as well I appreciate that. I just wish a technician could've looked at it in the day or two instead of five days that would be my only complaint but it's not Brandon's fault at all
Really helpful crew. They took care of my car service and some recalls, quick response to the messages. Definitely I will go back there for all my needs. Keep the good work guy!!!
They are all nice people and toking very popular politely and they’ are good people n
Good work by him and very nice fellow He went right to work and finished in 20 minutes
I have 3 fords, that should speak for itself.like having a cup of coffee while I wait.
I came to you guys with three problems: to check the PO430 code to confirm if my catalytic converter was failing, to address a recall, and to find out where the rattling sounds were coming from on the left side of my truck. I returned twice because y’all couldn’t locate the source of the noise. I even sent Jeff two videos via text showing where the sound was. And you’re telling me you can’t hear the noise. Not only that, I went to you to find a problem, and it turned into a problem when I ... Read More DealerRater - Jun 6, 2026
Brandon is excellent in doing his job…great guy and very knowledgeable…Oxmoor Ford is the only place that I come to for services
Very easy to deal with
Had them do 2 recalls on my explorer. Was very timely and great experience.
Great service and very helpful I will only do business with Ford Oxmoor Great staff! Especially the young guy in the parts department
They did not greet me when I parked my car in the bay. I had no idea who to talk with or where to go.
Great guy Great guy always willing to help made sure he let me know what u needed to know
Super friendly, quick. Having a 7:00 AM appointment certainly helps, but I was in and out in just over an hour.
Very knowledgeable ,professional , and patient with our questions there was no pressure to buy
Completed the recall work & serviced the Bronco Donte was easy to work with all I had done
Very fast service. Kind and listened to my concerns regarding my car and offered solutions
Excellent service and great communication. I asked for my spare tire to be replaced and they did no problem
Took a little longer than expected. Waited over an hour to hear what needed to be done. In all it took 2 and a half hours.
Oxmoor Mazda Reviews
(Translated by Google) I'm very pleased; they truly exceeded my expectations, both the location and the excellent service, respect, transparency, and dedication of everyone who assisted me. From the finance specialist and the insurance manager to the salesperson, Orlando, they all demonstrated great professionalism and seriousness in their work. I recommend them 100% and thank them very much. Blessings and much success!
(Original)
Muy complacido, realmente superaron mis expectativas tanto el local, como la gran atención, respeto, transparencia y dedicación de todos los compañeros por los cuales fui atendido. Desde el financista, el encargado con los seguros ... Read More Google - Jun 19, 2026
Professional, very helpful, and got the transaction done quick! Highly recommend if you’re in the market for a new/used car!
It was very good doing business with your dealership. We are very happy with our 2026 Mazda CX30.
It was a wonderful experience. The Salesman, Cody, was very polite and respectful. He was very patient with us. He explained everything in great detail. I highly recommend Oxmoor Mazda to anyone needing a car.
I came in with a 2013 Hyundai Elantra, received a fair trade value, and left with a 2018 Ford Fusion Hybrid. From start to finish, the experience was excellent.
Geoffrey in sales was patient, professional, and never pushy. I had a ton of questions, and he answered all of them clearly while giving me the time and space to make the right decision. I looked at multiple vehicles, compared options, and took my time making a decision, and he was always helpful and respectful throughout the entire process.
Mario in finance was fantastic as well. We spent a lot of time going ... Read More Google - Jun 4, 2026
Excellent place and exceptional service. When I arrived, I was attended by the Mazda ORLANDO advisor, excellent person and salesman, I went for a cx5 and ended up leaving with cx50. I recommend ORLANDO 200% guaranteed
Only drawback is when I got out of my car NO SALESPERSON greeted me. There was.a salesperson where I parked who completely ignored me until I mention how they were going to lose my business to my daughter and he then proceeded to greet me.
(Translated by Google) This place is excellent from the moment you walk in until you leave. The team is excellent and very friendly, and believe me, you'll find exactly what you're looking for. They have great discounts and instant approvals. Mr. Risk is excellent, as is the finance specialist, and they offer car insurance options even better than what you might have in mind. My experience was incredible. And what can I say about the wide range of robust Mazda vehicles? It's an excellent business; you need to visit them.
(Original)
Este sitio es excelente desde que ... Read More Google - May 30, 2026
GEOFF Sold us our cx70 a few weeks back. The experience was great! -Logan
Chase did a great job and was very responsive during our shopping process. I would highly recommend him.
Geoff was fantastic to work with. His manager was great also
Great experience! Josh McManis was terrific!
Greta experience, friendly and attentive. Ask for Geoff! He was Great!
Very helpful. I had been looking for a car for 6 months and had a specific set of criteria. I looked online everywhere and could not find what I wanted. They helped me find exactly what I was looking for on day one.
Never thought I could have a great experience buying a car but it was. Josh was our salesman and I felt no pressure or felt like a nuisance asking so many questions.
(Translated by Google) Grateful for the help of my colleague Orlando, truly 5-star service, clear and transparent business 👌 (Original) Agradecido de la ayuda del compañero Orlando,un servicio de verdad de 5estrellas,negocio claro y transparente👌
My sales person Rick and chase was awesome!! The sales manger was great wasn’t pushy at all. Everyone always had a smile on there face and willing to help u or point u to the right person.
(Translated by Google) Excellent service from the staff. Orlando, the salesman, was very clear and helpful, with zero pressure, both at the sales desk and in the finance department. I would definitely do business with this dealer again. (Original) Excelente trato por parte del personal,Orlando el vendedor muy claro y servicial,cero presiones ,tanto en la mesa con el vendedor como en finanzas, volvería a hacer negocios con este dealer sin dudas
I had a great shopping experience at Oxmoor Mazda. I came in a few times trying to decide on a car. Chase helped me every step of the way and never pressured me into buying a vehicle. He was very patient with my decision making process from the beginning to end.
People and service are always top notch. 😎👍
Very easy and great transaction. Our salesman Rick Villar was very helpul.
We bought our first vehicle from Mazda Oxmoor, we were very happy with your sales team and especially our salesman, Chase!! He did an excellent job from start to finish o our purchase!!
Highly recommend Chase Hall at Oxmoor Mazda. Chase was great to work with and listened to our preferences to find the right vehicle for us. He went over and above to make the experience great.
I had a great experience working with Oxmoor Mazda — Cody, Tyler, Jack, and Mario were all excellent and made the car buying process seamless!
The whole experience was great. Matt, our salesman was informed and eager to help us without being pushy or making me feel pressured to buy. We came in knowing what we wanted he and helped us achieve our goals. Everyone from the front of the store to the finance people were kind, efficient and knowledgeable. It was my easiest buying experience to date.
I was shocked at how nice this dealership made the purchasing experience. Josh McManis was incredibly helpful, and made sure we were in and out quickly while answering all of my questions immediately. He made what I expected to be a long, painful experience very easy and quick. I highly recommend Josh and this dealership.
Worked with Josh and he was amazing! Everyone that I interacted with was very professional and honest with me. They went above and beyond my expectations to help me get what I wanted. Will definitely recommend and buy from them again.
We had a great experience at Oxmoor Mazda and Chase Hall was so nice and a pleasure to work with!!
I was greeted and handled promptly and efficiently . All my questions were answered well by Josh . He was great to work with !
I had a great experience with Oxmoor Mazda from start to finish. Jennifer was quick to respond after I reached out through CarGurus and was extremely helpful in answering all of my questions before I even came in. Once at the dealership, Orlando was very welcoming and made the buying process easy and stress-free. I appreciated the top tier service and hospitality.
Cody did a great job, he displayed great communication and professionalism. I would highly recommend him!
Josh was great to work with! It was a super easy and straightforward transaction. Great experience overall.
It was easy buying a new car ! It only took a hour are so ! Very clean and nice place to go !
They were very helpful, understanding, and not too pushy. They are willing to work with different financial situations!!
Chase was awesome. He listened to us, did not pressure us and we walked away with a new car.
Great team at Oxmoor Mazda! Don Styles was knowledgeable and patient with my questions and helped me stay within my budget. Two months in and I still love my new car! Thank you to everyone on the team!
Great experience buying a car with the folks at Oxmoor Mazda. Jennifer, Chad and Josh were a pleasure to work with. Was able to complete most of the work by email so the experience at the dealership to get my vehicle was quick and easy.
Michael was wonderful in helping us find the right Mazda for Ami and I, the red CX50 with black wheels. Ami loves the car. Thank you Michael!
We had a great experience with Geoff! He was very knowledgeable and a pleasure to work with!
(Translated by Google) Excellent service, and Orlando is incredibly helpful and makes your purchase easier. He's a huge help with his assistance and attention. (Original) Muy buena atención y ni decir de Orlando te ayuda a que tu compra se te facilite y te ayuda muchísimo con su ayuda y su atención
We had the best buying experience in our 38 years of car buying. Matt took his time with us, did not pressure us, provided us with vast financing options and was polite and enjoyable. I am very excited to own a Mazda.
In our 38 years of marriage and car buying throughout the country, this was by far the best car buying experience we have ever had. We went with an idea of what we were looking for, but wanted to compare the different models and trim packages. Matt took his time with us, listened and never made us feel pressured. We were given a variety of financing options and once we decided on what we wanted, the final paperwork was a breeze. We are excited to drive our new Mazda CX-50! Thank you for a wonderful experience.
I had an amazing experience at Oxmoor Mazda in Louisville thanks to Dewayne, who went above and beyond from start to finish. He treated me like family — not just someone walking onto the lot — and took the time to answer every question, educate me, and make sure I understood all my options. His professionalism, patience, and genuine care are unmatched.
My daughter purchased her Mazda CX-5 from Dewayne about six months ago, and because he treated her so well, I came back to work with him too. After researching several vehicles (Toyota RAV4, Kia Sportage, Honda CR-V and more), I ... Read More Google - Nov 28, 2025
Dwayne at Oxmoor Mazda was awesome. Down-to-earth and very helpful. Provided in-depth information to make informed decisions and assisted us in a test drive.
100% Recycled. The entire process is completely transparent. Everything is very organized and you leave there wanting to buy another car.
Our car purchase experience was very pleasant . Chase was extremely helpful and easy to work with. We will recommend Chase and Oxmoor Mazda to everyone!
I'd give 10 stars if I could. Matt was absolutely outstanding and my jaw dropped at the magic he worked with negotiating and getting the best possible price/monthly payment. Mario the finance guy was also fantastic. I was given brutal honesty on what probably wasn't worth it to pay for (warranty/extra coverage stuff) rather than being talked into/manipulated into adding things. Everyone was a joy to talk to and work with and it was shockingly different from every experience I have ever had at a dealership (in the best way). I walked away with my dream ... Read More Google - Nov 11, 2025
Chase Hall did a very good job.
Tire pressure should have been checked before leaving with vehicle. Got about 10 miles away when the low tire indicator came on. Stopped at a tire store, both front tires were at only 25psi and should have been 35 psi. Cody was great to work with and would recommend him.
Very friendly, more than helpful to get the deal sealed. Matt was a great salesman.
Fraudulent business practice. Final cost of vehicle was $10,000 more than sticker price and I can't find anyone who'll provide me with a copy of the sales sheet showing details. When I wouldn't accept the trade-in offer of $2500 general manager changed it to $6500. He failed to tell me that the $4,000 difference would be added to the sticker price. I was also charged for some kind of treatment package but don't know what that is nor do I have any paperwork regarding it. I would never recommend that dealership.
I am a return customer. Our Salesperson Cody was thorough and knowledgeable. Great job
(Translated by Google) Everything was excellent, and a huge thank you to salesman Orlando, who makes you feel like family from the moment you arrive. The service throughout the place was excellent. (Original) Excelente todo y muchísimas gracias al vendedor Orlando que desde q llegas te hace sentir como en familia. Muy bien todo el servicio del lugar.
Mr. Jaquis Brooks was a excellent salesman and made my experience exceptional!
Very good and professional staff. Answered all my questions and were very easy to work with.
Herbie and the guys in the service department always do a great job, and they're always honest! Great place!
Go visit Matt R at Oxmoor Mazda! The most knowledgeable, sincere, genuine, & respectful salesman! He will make sure you get the best deal! Energetic & not your “typical” pushy salesperson. You won’t regret it!
Loved the experience everytime I go. Chase was fantastic and did his best to make everything work out for me.
We were car shopping for about a year, finally decided to on CX70. Having previous experience with a new vehicle purchase ( usually long and stressful) didn’t add any enthusiasm to this event. To my big surprise, the experience at Mazda was pleasant, positive and pretty straightforward. Personal thank you to Matt, our sales associate! He was very easy to going, knowledgeable and made this stressful process as easy as possible for us. Took about 3 hours with a test drive to close the deal, my personal record in comparison to 7 hours and multiple days previously. We are with the deal ... Read More Google - Aug 26, 2025
The internet person, Jennifer Bell scheduled an appointment for me. She connecting me with Edgar and he was fantastic. I visited a couple times to test drive and he was always so kind and helpful. After much research, I decided on a cx5. He helped us negotiate an acceptable price and showed me how the get my car connected to the app and how to use many of the features. Overall this was a positive car buying experience. My only issue is the hidden fees that pop up only during negotiations. If they would be more forthcoming with that it ... Read More Google - Aug 13, 2025
The internet person, Jennifer Bell scheduled an appointment for me. She connecting me with Edgar and he was fantastic. I visited a couple times to test drive and he was always so kind and helpful. After much research, I decided on a cx5. He helped us negotiate an acceptable price and showed me how the get my car connected to the app and how to use many of the features. Overall this was a positive car buying experience. My only issue is the hidden fees that pop up only during negotiations. If they would be more forthcoming with that it ... Read More DealerRater - Aug 12, 2025
Oxmoor Mazda is a great place to shop for a vehicle. They are patient and kind. Their internet department is very helpful in getting the process started if you make a request online. From there, stopping in to test drive and finalize the deal is a breeze. I am a repeat customer based on their fair deals and focus on customer service.
The salesman Chase was patient and did an outstanding job helping us to find the right automobiles
First person, my wife contacted was Addie online. She helped out with every question my wife had. Because we live in Westrn, Kentucky and I was in Louisville for a trip, I stopped by moore Mazda and was greeted By Orlando. He and others answer all my questions. I didn’t do a lot of Pressure selling hand by the end of it all I drove home with a 2025 CX 90. Oxford Mazda Ron, like a smooth oiled machine. I never felt pressured
This dealership is like family. I’ve purchased my last three vehicles from this location.
Dwayne was very helpful and I was pressured to make a purchase. Great job Dwayne..
Matt R. Is simply the kindest and sincerest car salesman we have ever done business with. I’ve bought several cars over the years and this was hands down the best car buying experience we’ve ever had, so good in fact, we bought 2 in 1 day!
I got very quick response from chat and internet but assistance. I was satisfied that.
This was our first purchase from Oxmoor Mazda. Our salesman was Josh McManis. He was very knowledgeable about the CX—50. He answered my questions and explained the process to us. The overall experience was not high pressure but rather respectable. Josh was an absolute professional. Tim in finance was helpful and gave us several options of what would work for our budget. We will be recommending Josh and his team to others.
Matt Storm has went above and beyond to make sure the car buying experience was as easy as possible.
What a great experience. Worked with Jack. He is very knowledgeable and patient. He answered all our questions and was super polite. Incredible customer service. Definitely will recommend my friends to your dealership.
Great customer service and extremely knowledgeable about the vehicles they are selling. Helpful in answering all my questions.
The staff were all very professional and personable. I've purchased cars from them before and returned because of the value of the car and the professional atmosphere of the staff.
Josh did a great job. Great knowledge of all aspects of vehickles. Could not have done a better job. A true professional.
Matthew was awesome to work with!!! Everyone was so nice and welcoming and at least 10 different people told me congrats on my new purchase!
I Love the car! Easiest process ever! Jacob was amazing
Chase was exceptionally professional and friendly. He made me feel comfortable and important. I would recommend friends and family to visit this establishment.
Chase was absolutely fantastic! He made the car buying process quick, easy, comfortable, and I never felt rushed or pushed into a car I didn't want. Absolutely a 10/10 experience!
My wife and I went to look at a few cars we had seen online we were interested in.
Chase Hall approached us immediately, as usual when you go to a car dealership.
We were pleasantly surprised by the low pressure, well informed young man. Never once did we feel like we were being pushed to make a purchase. We test drove a few cars we were interested in. He made another suggestion after learning what we were looking for and test drove that car. We decided on the car he suggested and proceeded with the purchase paperwork. Told him ... Read More Google - Jun 26, 2025
Great experience today! Rick Villar Thank you so much for the 5 star experience today! You were knowledgeable, patient, personable, and kind! I definitely will recommend you and Oxmoor Mazda! Also Luke, a young man in college shadowing and helping today. You will have a bright future! My mom loves her new car!
Just purchased my 3rd car with Oxmoor Mazda! Rick V. was great and very easy going and made the car/trade in less stressful. Appreciate the help Rick!
Great experience, everyone was friendly and professional. I will definitely be back! Thanks for everything!
JQ and Josh were great!
Let’s just say this was the most fabulous car buying experience I’ve ever had Scott Terry was amazing. He had me in and out in about three hours pretty much gave me what I wanted for my trade-in was great to deal with very professional great attitude. I would buy from him all day long and recommend all my friends to this man Oxmoore Mazda has it going on and let’s not forget Sebastian. He swears he’s 30 years old, but he looks like he’s 15 great dude help me with my car help me program everything ... Read More Google - May 8, 2025
My salesman Orlando was great as were ,as was sales manager and finance director. This is my 2nd vehicle from them.
The worst part about going to a dealership when you’re in the market for a new vehicle is the high pressure salesman who really wants to sell a vehicle and move on to the next. BUT fortunately for us, it was quite the opposite. Jaquis provided the most top notch experience from the time we arrived until the time we left. Not only was he very accommodating, friendly, and maintained a genuine smile the whole time, he went as far as working way past closing time to make sure we were able to leave with the vehicle we came ... Read More Google - May 2, 2025
Love the people at Mazda. Very friendly and will to work with you without high sales pressure.
I came into Mazda knowing exactly what I wanted. Cody was a great sales person & Mario in finance was fantastic.
Mr. Jack Kemp at Oxmoor Mazda was incredibly helpful and straightforward! He helped us find the perfect family vehicle and walked us through the process of purchasing, financing, and setting up insurance with ease!
Oxmoor CDJR Reviews
Brandon Thomas was awesome. Come see him and he will make sure you get the best deal possible. Thanks for everything!
Absolute best experience! I’ll only ever come here from now on. The process was so smooth and Dave was fantastic to work with!
Nate Johnson was very professional and hopeful. It's has been 14 yrs since I purchased a car. But Nate Johnson and the team made my experience painless. And I'm very happy with my Jeep Cherokee overland.
Paul Miller was incredible. It was such an easy process especially after dealing with other dealerships. One of the best buying experiences, no pressure. A great guy, a great experience, and a great dealership, a great deal, and a great vehicle. Loved everything about it. Would recommend to anyone.
Paul Miller was incredible! He and his team made this process seamless! I couldn’t be happier 💙
I had an excellent experience buying our car by Mr. Paul Miller he was professional, welcoming and attentive he made us feel comfortable . Definitely recommend him to anyone buying a car!
Everyone was outstandingly helpful. Listen to what our ones were and we walked out in a short amount of time with a brand new truck we Love! Nate and Tyler are the BEST!
We had the best experience with Nate. We came in ready to buy but not sure what we wanted. We looked at so many cars and he was patient and kind. He asked us what we were looking for and found us exactly the right fit for us. No rush no stress hes the best!
We just purchased a vehicle at Oxmoor and had a great experience with our salesperson, Beau! She was knowledgeable, professional, personable and worked hard to get us where we wanted to be with the financing and out-the-door price. Taylor in financing was also wonderful to work with! Easiest car buying experience we've had! Definitely recommend!
Beau was great and fast. She got the whole process done quickly.
I dread car shopping, OCJDR made the experience much more enjoyable. Our salesman was straight forward, honest, and easy to work with. Would recommend to anyone currently in the market for a new/used vehicle.
I had a Great experience here at here at oxymoron! Paul Miller was very helpful and I love my new ride!
Great service. Quick and seamless transaction.
Wonderful experience!! Beau was FANTASTIC and I couldn’t recommend her more. Found the perfect car for a reasonable price.
Go see Beau! She was able to turn a bad day into a good one! They had lots of great inventory to look at and she was very patient while we looked at different vehicles. We ended up buying the exact vehicle I was looking for. Also it was very refreshing to work with a female sales person! 10/10 recommend her and will buy from her again!
Saw a used truck online that I liked. Met Isabeau Halcomb at the dealership. She made it a good experience. And we were out the door with keys in hand pretty quickly. I hope not to need another vehicle soon, but I'd go back to her.
Easiest car dealership I have ever dealt with. It was well worth the drive from Cincinnati to Louisville to save thousands on my new Durango Jailbreak Hellcat. Tyler Stevenson & Paul Miller were so easy to deal with and gave us a great deal.
Got a ride in and Paul cleaned the truck up great! Good experience
Unbelievable! Folks I’m not an expert mechanic I don’t know every trick in the book but I do know if you don’t put the right transmission fluid in your vehicle you’re going to have trouble. So I have 1996 jeep Cherokee and it needs its transmission fluid changed problem for me the original fluid has been discontinued and now Chrysler recommends something else. Okay I don’t understand exactly how all that works or happened but okay. So I figured just call AutoZone, Oreilly or Napa they’ll know right? Wrong. I call four different places and ... Read More Google - Apr 9, 2026
Beau was great! Super helpful and very genuine! Thanks so much!
Fantastic experience w/ Isabeau during the entire buying experience at Oxmoor Chrysler. She was very attentive to our vehicle needs, thorough throughout the process, and had great follow up. Highly recommended!
Paul Miller was a pleasure to work with. Stayed late and cleaned up the vehicle so I can leave happy.
Bought my first Jeep today at Oxmoor louisville. Extremely professional and friendly staff, shouout to (Isabeau Halcomb) she is just amazing. Help me with the numbers i wanted on my vehicle and helped to get me best possible dealy. I am leaving with a happy heart.
Great Experience today with Paul Miller! Exceptional customer service and he helped me walk home with a Used Jeep Wrangler
Beau was awesome! She was kind and patient, and helped me for over a week find the right car. She was even willing to come in on her off day so I could test drive a car. She got me in the car that was the right for me. Absolutely recommend!
We had a great experience with Paul Miller at Oxmoor Jeep! He made the process completely smooth, and we would recommend working with him.
Isabeau was very understanding of my concerns of getting a new vehicle and walked me through everything to get exactly what i wanted out of the experience. would definietly recommend going to her!!! great vibes all around with everyone in the dealership.
I had such a wonderful experience purchasing my new Jeep. Everyone was very welcoming, informative, and truly cared that I had a great experience. I highly recommend purchasing from them.
The crew at Oxmoor Chrysler Dodge Jeep RAM were courteous and extremely professional. My sales rep Nate walked me through everything and my finance rep Taylor made sure I received the best deal possible. The rest of the team made sure I was always being taken care of. Thanks again to everyone for an amazing buying experience!
Walked in and have never bought a car through a lot. Isabeau was great- very patient, thorough, explained everything we asked about, even drove us to another oxmoor lot to find the car we ultimately bought. Great experience overall! Would recommend to anyone who’s looking to shop cars with no pressure & a great selection to peruse.
Beau was extremely transparent and down to earth and friendly and got me a car that perfectly suited my needs and that I love! Definitely recommend Beau for your future car needs!
I needed to get a regular 5,000 mile service assessment on my Dodge Ram 1500, and this dealership got me in the next morning. Lucky me or great service, I'd say both. Soon as I pulled in a tad bit earlier than my appointment, I was welcomed with by Tasha H I think. Amanda was who kindly got my appointment set up. Both were very sweet and have good energy, positivity, and nicely mannered. Tabatha got my information and we had a nice interaction, and then I went into the dealership to wait in their sitting area. I remember the check ... Read More Google - Mar 5, 2026
I had a great experience at Oxmoor Chrysler Dodge Jeep Ram. The staff was very helpful, patient, and transparent throughout the entire process. They answered all my questions and made sure I understood everything before finalizing my purchase. The process was smooth and I never felt pressured. I truly appreciate the professionalism and customer service. I would definitely recommend this dealership to anyone looking for a car.
2nd vehicle purchased from them and VERY satisfied with my purchase. Nate was very professional
Paul Miller was a spectacular salesman. He was patient and kind with my husband and I as we navigated through the car buying process for the first time. We are so blessed with our new family car!
Isabeau Halcomb was our sales and leasing consultant when we purchased our car today! We were highly impressed with how helpful, professional, and kind she was. She helped us find a car that fit us best before the arrival of our baby! I highly recommend asking for her at Oxmoor CDJR!
She was such a pleasure to work with! Truly genuine!
Beau at Oxmoor CDJR was a pleasure to work with. Highly recommend!
Isabeau was very nice helped me understand everything as a beginner to buying a car at a dealership
Had a good experience with her and was able to get the car i wanted.
Paul miller and crew were great. No hassle and out the door with a new truck
Service was excellent
Paul Miller was a great. I came in with a few options and he was able to help me pick the best choice and what I needed. Great guy all around and great lot.
Paul Miller was awesome and helped my fiance and I purchase our first Jeep Wrangler!
Bo was great to work with. She was patient, honest, and didn’t pressure me at all. She answered all my questions and made the whole car buying process smooth and easy. I’d definitely recommend asking for her if you want a stress-free experience.
A shout out goes to Isabeau Halcomb for making my car buying experience an easy and pleasant one. I came in for a test drive and left with a new car. Beau was very personable, knowledgeable and quick to answer any questions or concerns I had. She guided me through the whole process with precision. Highly recommend Oxmoor CDJR for any of your automotive needs.
Kevin in parts was awesome. Kevin kept me from buying the wrong type of fluid for one of my vehicles. Thanks to Kev’s years of knowledge and experience I don’t have a costly repair bill.
Isabeau made the car buying experience easy with the least amount of stress possible. Was able to get me to the numbers I wanted and agreed to fix scratches on Jeep for me to help with sale.
Isabeau was our sales consultant and was such a pleasure working with her. She was so intuitive and helped us with our questions and such. She was also responsive in getting us a better deal than we expected
Supper friendly and helpful I got my vehicle within a week. She helped me and explained everything to me in detail. I'm super happy with my purchase and grateful for her help.
Had a very pleasant experience. Salesman that we dealt with was very helpful but not pushy The rest of the staff seemed to care about our business as well
Paul miller is very pleasant and knowledgeable and welling to do clean up to finish the sale.
They did a spectacular job on my car.
Paul Miller of Oxmoor CDJR did a fine job of showing us the Durango that we purchased. He was upfront about details of pricing and warranty items without any bait-and-switch tactics. Finalizing the paperwork was simple and straightforward with great explanations.
Paul Miller of Oxmoor CDJR did a great job of showing the vehicle to us, explaining pricing without any bait-and-switch tactics, facilitating the paperwork, and explaining how to set up the vehicle for our use. The paperwork process was quick, easy, and well-explained.
If you need a car, talk with Bradley Eickholtz. I came in with budget, and he helped me exceed my expectations of what I could afford. I am grateful for his friendly nature, professionalism, and understanding. I do not enjoy buying a car. It is not something I look forward to, but Bradley made this an incredibly easy process. I cannot recommend him enough! I also want to give a big shout out to the manager we worked with, Taylor Klein, and the finance employee, Grant Coulson! 10/10 best car buying experience I’ve had. Thank you, Oxmoor Ford! Hopefully it’... Read More Google - Jan 17, 2026
We had an amazing experience with Paul Miller! We were able to get everything squared away rather quickly and it was just such a pleasant experience. Highly recommend!!!
⭐️⭐️⭐️⭐️⭐️ Paul Miller at Oxmoor Chrysler Dodge Jeep Ram was fantastic! Friendly, knowledgeable, and made the process easy. He went above and beyond by helping me set up all the tech before I left. Highly recommend working with Paul! 🚗👏
⭐️⭐️⭐️⭐️⭐️ Paul Miller at Oxmoor Chrysler Dodge Jeep Ram was fantastic! Friendly, knowledgeable, and made the process easy. He went above and beyond by helping me set up all the tech before I left. Highly recommend working with Paul! 🚗👏
Paul S .Miller, was my Jeep sales Specialist.He did a great job,putting me in my new 2026 Rubicon.Thank You..
Purchased a 2026 Ram from here. The experience was better than I could ever anticipate. They gave me absolute top dollar for my trade. Salesman Tyler was such a pleasure to deal with. Taylor made sure the transaction was as smooth as possible. Could not recommend Oxmoor Chrysler Dodge Jeep Ram more! They have earned all of my future business. 10/10!
went to the dealership to check out a vehicle I had researched on line. Mr Nate Johnson took us to the remote sight where the vehicle was stored and showed us around it. After we decided to buy it, he had us follow him back to the dealership in the new vehicle where he processed the sale. Very pleasant experiance all around.
Paul Miller our sales agent was great. Very positive and easy to work with. Would recommend him.
Perfect atmosphere and attitude from the employees. Great service. Thank you so much Amanda.
To whom it may concern, I am here to let you know how much Paul Miller has helped me buy the car I wanted for me and my family. Paul was not helpful, but professional in his work. He is awesome.
Robert Liberty did an outstanding job answering all my questions and helping to make the deal happen on a nice used 2019 Challenger RT with Scat Pack. He was professional and courteous in every way and even assisted me in getting the car loaded onto a U-Haul car trailer for transport back to TN. The rest of the sales and finance staff at the Oxmoor Dealership was courteous and helpful as well. Overall it was a great experience.
Paul Miller was a great salesman and easy to work with!
I had an excellent experience with this dealership! They went above and beyond to help me with my vehicle sale and made the entire process smooth and stress-free. The staff was friendly, professional, and truly cared about making sure everything was taken care of. I also brought my truck in for service, and the team did a fantastic job. They were efficient, transparent, and very quick. I Highly recommend this dealership. Great people, great service, and a great overall experience.
Everyone was very friendly and took good care of me while I was there. Very professional and easy to deal with them.
Disappointed with their character. We purchased a vehicle from Oxmoor Jeep Dodge Chrysler 49 days ago. It came with a “3,000 mile or 3-month” warranty — whichever came first. After just two weeks of owning the car, the check engine light came on and the auto start/stop began malfunctioning. We immediately notified the dealership, but we were unable to secure a service appointment until about a month later at our local certified service center.
When scheduling the appointment, we explicitly mentioned that we were getting close to the mileage limit on the warranty and were assured it would be taken care of ... Read More DealerRater - Nov 24, 2025
Robert was so helpful and so kind! He made buying a car very easy and not stressful at all! Thank you so much Robert!!!
Couldn't have had a better car buying experience through the whole process.
Had a wonderful experience Paul Miller helped me get my new jeep.
They made sure I knew everything about the car I bought before I left the lot. Everyone was very nice an helpful. Would recommend them for your next car.
Paul Miller is absolutely amazing! Oxmore Chrysler Jeep Ram will be my automotive party of choice for future purchases!
Paul Miller was excellent to work with for our new vehicle purchase!
This was the easiest and the most fun I’ve ever had buying a Car/Jeep. My salesman, Paul Miller a nice and super knowledgeable guy when it comes to explaining all things while helping you choose what vehicle is best for you. I will definitely go back and see Paul when I buy my next car. The best and friendliest dealership I have ever bought a car from. If you go to Oxmoor Chrysler,Dodge and Jeep,ask for Paul. He will make your purchase smooth with no pressure, no stress. Thank you Paul
Paul Miller was extremely helpful and attentive to providing updates on my order. He make my order pick up experience very smooth and enjoyable. He was very knowledgeable about my Ram 1500 RHO and all it's features. Thanks for a great experience Paul!
Top notch service across the board! I will be purchasing all my vehicles from Oxmoor CDJR!
So glad I started coming to Oxmoor. They have been nothing short of friendly, and efficient!
I felt welcome as soon as I walked in the door. Paul Miller made the whole process easy and enjoyable! 5 star business and salesman.
Had a great experience at Oxmoor purchasing a Jeep. My sales person, Robert, was very patient as I took a few minutes relearning how to drive manual transmission for the Jeep Wrangler I purchased! He provided the list of maintenance they did and the items they fixed and when I said I needed a day to think about it, they didn’t pressure me. I came back the next day and settled the paperwork and drove away a happy Jeep owner! Very pleased with the whole process!
Excellent service from Paul Miller
Had the privilege of working with Paul Miller! Excellent customer service!
Great team to deal with on my car purchase. Jimmy Waits was super helpful! Everyone was great to work with and comfortable enviroment to buy a car which is usually stressful.
Paul Miller was able to help us take home a car that checked all our boxes! Very kind, helpful, and easy to work with. The manager Jeremiah was also super helpful & willing to help us get the car to fit our budget! Great dealership to work with!
Paul Miller and Tyler were very helpful with making the process easy and getting me in the car I wanted! Taylor sweetened the deal and service was extremely fast. They have a great team and I would recommend 100%
Josh in the service department deserves a raise. They got the problems I was having with my van fixed and under warranty!!
Great experience working with Eric M.
I had an excellent experience working with Jacquan Persley. From the moment I walked into the dealership, he was professional, friendly, and genuinely listened to what I was looking for. He never pressured me into deciding and made the entire process smooth and stress-free. He took the time to answer all my questions, explain the features of the car, and ensured I felt comfortable every step of the way. His honesty and knowledge gave me confidence in my purchase, and I couldn’t be happier with my new vehicle. I highly recommend Jacquan to anyone looking for a great car-buying ... Read More DealerRater - Sep 30, 2025
Worked with Paul Miller to purchase my 2025 Dodge Durango. This was quick easy and hassle free. This the second vehicle I have bought here and through Paul.... Thank you sir!
So happy to have found myself in a new car today. Thank you Paul miller for the expertise and all the help!
Oxmoor Hyundai Reviews
Ken was fabulous. Not a bit pushy or aggressive to make the sale. Was patient and readily available to answer any questions we had once he explained most all of the bells and whistles on this beautiful Palisade.
excellent experience
Very nice experience. Our salesman Jaelin Haggard did a good job finding us what we were looking for.
had a great experience with Tre!
Very nice people to deal with
Fast, fair priced, no pressure. Great help from Chris Woofter. Didn't push us to look at something else. We are long time Hyundai customers. And if they had something as big as the XL we would have bought. Thank you for everything.
Tre was amazing to work with! Made our whole process a breeze and helped find the perfect car in our budget!
Jaelin was very helpful and great he made my experience amazing. I would definitely recommend seeing him for your next purchase
Oxmoor Hyundai always delivers great service and makes buying a car fast and easy
I want to express my sincere gratitude to the Oxmoor Hyundai team for their exceptional assistance in helping me purchase my first brand-new car. Their professionalism and ease of communication were truly commendable. Clint, our sales representative, Trey, our Hyundai expert, Dakota, our insurance expert, and Robert, our finance manager, all played a crucial role in guiding us through the entire process. Their detailed explanations and expertise ensured that we fully understood all the aspects of the car and its financing options. Thank you guys 💕
Had a great car-buying experience here! Especially appreciated the follow-up care from my salesperson, Nick. Will definitely use them again!
We had the best experience purchasing our new vehicle here. Everyone was kind a welcoming. Mark Skaggs was our sales person. He was very helpful and transparent all the way through. 😀
EDIT: I wanted to come back and edit my review. After submitting my last review, their manager contacted me directly and apologized. They were able to get my car in at the agreed upon schedule, and also informed they would take care of a safety recall while they waited for parts. While this began as a frustrating situation, I appreciate the effort put in by the business to make it right.
I can only give my story, but hopefully no one has the same issue.
My Hyundai Sante Fe took a software update one Thursday. After this, the car went ... Read More Google - Jun 8, 2026
Christian Williams was great! Very knowledgeable about the vehicle. He did not pressure us and once we decided to purchase the vehicle he had it ready to go the next day on time just like we ask. Very efficient. Everyone at the dealership was very helpful.
In our lifetime, Ken Brown was the best salesman we have ever dealt with, by far. No comparison. My wife and I rarely purchase vehicles, and the process is very stressful and uncomfortable for us. When our oldest daughter recently started driving, we knew we needed to start the process of looking for and purchasing another vehicle for my wife. We visited multiple lots across the greater Louisville area, and while some lots were nice and friendly, none delivered the active listening, the patience and the partnership experience that Ken and the greater Oxmoor Hyundai team delivered. We drove home ... Read More Google - Jun 4, 2026
The buying experience was so easy and low pressure! Austin was great to work with! I love my new Hundai Tucson!!!
Jon Courtney, sales rep, was so in tune with me and the car I needed. He found a great car and helped me figure out the best finance option that I could afford. Highly recommend Oxmoor Hyundai!
Such a great experience here. Tre made the process so seamless and was very patient and understanding of our needs. Highly recommend!
Clint Starnes was great to work with on my new 2026 lease. I have been leasing cars from Hyundai for at least the last 15 years. He made the process go smoothly and efficiently. I will definitely work with Clint again. Thanks Clint!!
I had a great experience working with Jon Courtney! He did not pressure me and was very clear with the entire process. The dealership is clean and nice, and everyone I interacted with was nice. Highly recommend buying a car with Jon!
(Translated by Google) I can only say that it's an excellent service, and above all, very fast. The staff is very willing to help with everything. I absolutely recommend them. (Original) Solo puedo decir que es un excelente servicio y sobretodo muy rápido. El personal muy dispuesto a apoyarte en todo absolutamente los recomiendo.
Great car buying experience.
Absolutely wonderful experience leasing my Hyundai Palisade Calligraphy! Kimmy and General Manager Hana Choi made the whole process incredibly smooth, easy, and stress-free from start to finish. They were patient, professional, transparent, and truly went above and beyond to make sure I was comfortable with everything. I really appreciated their kindness and excellent customer experience.
My Sales agent Ken Brown was very in tune with my needs and provided me the best Customer Service possible. I would definitely recommend your dealership to anyone looking for a new or used car. There was absolutely no pressure at all. Ken Was the only sales person out of five dealerships that responded after my first visit which made me feel like you care about your customers
My recent experience purchasing a Certified Used Hyundai from Oxmoor Hyundai was positive in every way. From the internet outreach team to the sales consultant, everyone was professional, well informed, and respectful. A usually tedious experience was simple and painless.
I had a great experience at Oxmoor Hyundai. Kimmi was my salesman and I couldn’t have asked for a better person. He was so helpful and he answered all my questions. I came back three times and he was always there to answer my questions! I will definitely recommend him to my family and friends. Kimmi got Dakota to help with the car insurance. He was so helpful and knowledgeable about insurance. Josh, the finance manager, explained the loan process and he helped me throughout the papers required. Trey, the technician explained the electronics in the car. His encouragement ... Read More Google - May 20, 2026
Clint and Josh were awesome, good experience overall at the store.
Salesman was great! Fully recommend Joey! Good explanation of the car by a tech specialist. (Went to electric so lots of changes)
Great experience buying my Hyundai Elantra and Amber in detail did a great job cleaning up my car!!
Amber did an AMAZING job detailing my new car! Will definitely be back and be recommending her at oxmoor Hyundai
I had my car cleaned by Amber and it was AMAZING. My car has never looked this good she made it look brand new. She was so nice and chill and welcoming, she was wonderful and made my experience perfect!
I wanted to take a moment to express how pleased I was with the professional, efficient, and thorough job Amber McKinney did on cleaning my truck! She made it look brand new again!! Every detail was handled with care—I couldn’t be happier with the results! Thank you Amber!!
I brought my car here last week because it was a MESS, but Amber McKinney cleaned every little piece of my car perfectly. It was completely spotless when I picked it up, and it smelled amazing. She did a great job, will definitely be going back the next time my car needs detailed!😊
i had an amazing experience, My car has never looked better thanks to amber mckinney. i do recommend her for anyone who wants a job well done and great customer service
Amber did such an incredible job on cleaning my car, I've seen it that clean before
Had an amazing experience there and definitely will be back, thank you Amber McKinney for making it easy and fun. I will most definitely be back.
Amber did an amazing job on my car!! It looks brand new, I definitely recommend her if you’re looking to get your car detailed!
I had the pleasure of having Amber detail my car. Amber did an excellent job! She was professional, thorough, and paid attention to every little detail. My car looks and smells so refreshed and brand new again. You can really tell she takes pride in her work and cares about making her customers happy. I highly recommend Amber to anyone looking for quality detailing and amazing service. I’ll definitely be coming back!
Wyatt did an amazing job detailing my vehicle. Highly recommend.
My used car was very clean and smelled amazing. Amber McKinney did a great job. Thank you
I had an amazing experience here! The lovely girl named Amber was super friendly and did an amazing job, would 100% go back!!
I just had my car detailed by the lovely Amber. She is so sweet and understanding of my busy life as a mom. She had every detail down spotless, and made my car feel brand new again! Highly recommend the company, and thank you Amber for the amazing customer service and passion you put into your work!
Amber McKinney did a great job detailing my car, highly recommend!!
I just want to say , Amber did an amazing job detailing my car on the inside! I will be back! Thanks Amber!
Amber did an amazing job cleaning my car! I have a busy life and don’t have time to do it normally but she made it feel like it was brand new again! Thank you Amber !!! Highly recommend her!
Amber detailed my car and she did such an amazing job! A busy car with kids it got really messy but she made it spotless!! I can’t recommend her enough. She did phenomenal!!
I had Marco clean my vehicle and I honestly couldn’t be more impressed with the results. He paid attention to every little detail and completely transformed it inside and out. The seats, carpets, dashboard, windows .. everything was spotless and looked refreshed like it had just come off the lot!! You can tell he takes pride in his work and puts in the extra effort to make sure everything is done right. He was professional, reliable, and exceeded my expectations. If you’re looking for someone who truly does a phenomenal job, I highly recommend Marco. My vehicle has never ... Read More Google - May 20, 2026
Marco is the best! My car hasn’t been this clean since I bought it! 10/10
I have always been insecure about the cleanliness state of my car but I decided to get my car detailed for the very first time and Marco truly transformed my car, Peter! He truly is dedicated into cleaning! Everything from top to bottom, I never expected my car to look like the day I first got him. I highly recommend Marco, he truly cares about his customers and their cars, amazing guy! I would 100% come to him again for detailing! Oxmoor you have a great guy on your team!
Marco did a phenomenal job detailing my personal SUV. Can not recommend him enough! He paid attention to detail and was able to get some stains out of my light tan interior from where my kids had spilled a drink. Overall highly satisfied. Will be returning for him to clean my vehicle! Thanks again Marco for your professionalism!
The dealership was clean and all people were excellent and professional to work with in selling us a vehicle.
Actually had a great experience at a dealership for a change. Oxmoor process was smooth fast and easy. From Clint showing me the vehicle I wanted to Trey showing me the fancy new features I’d be dealing with. Quick easy and extremely hassle free. Didn’t even feel rushed pushed or pressured at any point.
Very good experience. Our sales person, Jon Courtney was great. Was really interested in us, our needs, and making sure we understood how our new car worked. I highly recommend you meet with Jon when looking for your next car.
These are some of the best people to take your car to. Ron at the front desk is a rockstar!
Ken is amazing! They care about their customers and that is a blessing! I appreciate you Ken and the whole Hyundai Team 🙏🏽 Now we have 2 amazing cars 💪🏽🤗
wonderful , Jaelin answered all my questions and made my purchase feel good, I was comfortable with the whole process. Thanks much!
Sales representative Mark Skaggs was very professional during our visit. We lost a vehicle as a result of our procrastination. Mark was working with us on a previously owned vehicle but another untitled vehicle arrived and we decided to purchase it.
Really great experience from start to finish. Nick was a great salesperson. Everyone at Oxmoor Hyundai was great to work with and very friendly. I’m very happy with my new Palisade!
TJ and Jaelin were great. This is my 2nd lease and I've been nothing but pleased. I would recommend it to anyone. Go see Jaelin and TJ. They will do you right and honest
I worked with Joey and John and many more. This was the very first time I didn't spend all day at a dealership and was actually heard what I needed. Joey was absolutely great working with. I would highly recommend buying a vehicle here
Grate customer service and support!!!
Had the best car buying experience with Jon Courtney! Very highly recommended! Also a shout out to Trey Wright, the Expert who showed me all the features of my new car. Thanks guys!
Great deal and awesome customer service!!
One of the smoothest buying experience. No salesman running to the tower several times to move a few bucks. Oxmoor Hyundai wanted to deal and the deal was made.
I had a great experience working with John Little at Oxmoor Hyundai on my recent car purchase. He handled everything with professionalism, honesty, and zero pressure, something I really appreciated. He took the time to understand what I actually needed, answered all my questions, and made the entire process smooth and stress-free. From start to finish, I felt taken care of and confident in my decision. If you’re looking for someone who’s trustworthy, knowledgeable, and genuinely cares about helping you find the right vehicle, I can’t recommend John enough.
Trey was amazing! He got me what I needed at the price I needed. Seriously dreaded going in but was Pleasantly surprised at how comfortable the process was! Go see Oxmoor Hundai. You won’t be disappointed! Ask for Trey!
I’ve worked with Ken to purchase two different vehicles. He is patient, knowledgeable, and professional. I send anyone in the market his way!
My man Ken Brown really set me up for success. When I say I came in a BIND and he was able to get me in a new car! When I say hero seriously he really helped me out
The online sales manager and sales person were great. They rushed the vehicle through service to have it clean and ready for me. When it came time to talk prices, the GM - Hana Choi- was aggressive, cold, and refused to budge one penny on the price listing of the vehicle. She ruined the experience for me. She claims you have to pay $600 for a special services fee for oil changes and services whether you need or want it. I live 3 1/2 hours away and will not be back in the area to ever utilize it. They stated they legally could ... Read More DealerRater - Apr 28, 2026
This is the second car I have bought from Ken. He was a referral from another friend. What I was looking for was honesty and integrity and that's what I got. I love my Hyundai's first I bought a Tucson and wanted something a little bigger so bought the Santa Fe and gave the Tucson to my daughter. The Warranty is comforting and they just seem to go the extra mile. Jameson the delivery specialist was the best getting my daughter set-up in the Tucson and then helped get me set-up in the Santa Fe. I highly recommend ... Read More Google - Apr 27, 2026
Went in for maintenance and they had me in before my appointment and even took care of a recall. I was out in under 2 hrs.
Jailen assisted me with the sale of my new Kona about 30 days ago. He was absolutely wonderful! He was super friendly and helpful without any kind of pressure to buy. Great experience with them so far! Would definitely recommend!! I love my new ride
Wonderful experience with Ken Brown and Trey Wright. Stop by get top notch service.
I had a great experience at this dealership from start to finish. The team really worked with me and did their best to make sure I was comfortable and taken care of throughout the process. I especially want to thank Aaron, Devon, and Joey — they were patient, helpful, and made everything feel a lot less stressful than I expected. I truly appreciate their effort and would definitely recommend this dealership to others.
I purchased a vehicle at Oxmoor Hyundai in Louisville. I was well satisfied with my experience. My sales associate, Christian was friendly, knowledgeable, and courteous. The entire operation was staffed with friendly, courteous people. There is always the " the upcharge session" after one has made the decision to purchase, but compared to similar experiences it was not a high pressure situation. Good dealership.
Excellent buying experience. Staff and management made the transaction very easy. Great customer service!!! Will definitely purchase my next vehicle from Oxmoor Hyundai.
The product expert, Joey P, did an excellent job of listening to and answering my questions. I did not feel like I was talking to a salesperson at all. Best experience!
David “Kimmi” was professional, knowledgeable, and patient. He did everything he could to try to meet my needs, even though I didn’t buy I would recommend his services to anyone in the market for a new car.
Purchased a brand new hyundai sonata limited hybrid from them. Be sure to go in prepared becuse they will be sure to charge you for every single penny they can get out of you. We found that buying the car online was cheaper than what they were trying to sell it to us for smh. They fixed the pricing after being caught and then gave a couple hundred extra off but then tried adding thousands to overall price for additional warranties where the parts were covered in the 10 yr / 5 yr warranties again smh. At least you get the free maintenance ... Read More Google - Apr 15, 2026
Our sales person Ken Brown was terrific as well as all others involved in the purchase of our new Tuson. The whole process was easy and timely!! Thanks to all at Oxmoot Hyundai
Very helpful and knowledgeable about all information needed to understand the process of learning a new system
Great experience. Gage (Sales Person) was patient with all our questions and had us lined up and out the door with a new vehicle in a timely manner, even had red ribbon on our new car. Trey (Deliver Expert) went through all the vehicle features before we left and even wore white gloves while working through the screens, buttons, etc. We are still working through issues with Bluelink but the on-line help has been great.
We’ve had 2 amazing experiences at this store! Hana and nick are amazing to work with and really go above and beyond to take care of their customers! Super friendly and very quick! Thank you so much
Everyone there makes the process easy.
The salesman was very nice and respectful. They worked with me on a price and payment. Everyone was nice.
Christian was absolutely amazing! From the moment we arrived, he was very thorough and so personable and kind!! He helped get my husband and I in our 2022 Hyundai Tucson limited! We appreciate him so much! If you are in the search for a car, go see Christian! 😊
Hands down best dealership experience I’ve ever had. Jon Courtney was the best
Jaelin H. was my sales rep. He was great to work with. He wasn’t too pushy. He is was very knowledgeable about the Santa Fe and other model vehicles He explained everything thoroughly.. He followed up to thank me and check how everything was going. And if I needed anything or had any questions. Jaelin made me and my wife feel very much at home and welcome at Oxmoor Toyota. We highly recommend working with him.
Consistently excellent customer service! Corey does a wonderful job taking care of us and making us feel that we are important. Have never had a substandard experience at this dealership!
Low pressure and dedicated to getting the customer the best deal possible. Highly recommend!
Oxmoor Hyundai
Apr 6, 2026
KM
I took my ‘21 Sonata in for a service recall. It has been a great car with absolutely no other issues. The entire service department was friendly, knowledgeable and willing to assist. Since I had been considering an SUV, I thought I would look at the ‘26 Santa Fe after I dropped off the Sonata. I had every intention of just “looking”, but after driving the Santa Fe and seeing the amount of space and features, we decided to take advantage of a current sales offer. Tre went to work for us and got the best price for ... Read More Google - Apr 6, 2026
I took my ‘21 Sonata in for a service recall. It has been a great car with absolutely no other issues. The entire service department was friendly, knowledgeable and willing to assist. Since I had been considering an SUV, I thought I would look at the ‘26 Santa Fe after I dropped off the Sonata. I had every intention of just “looking”, but after driving the Santa Fe and seeing the amount of space and features, we decided to take advantage of a current sales offer. Tre went to work for us and got the best price for the Sonata and the ... Read More DealerRater - Apr 6, 2026